Dec 2021 – May 2022 · 5 mos · Mumbai, Maharashtra, India · Remote

• Working for the UK and Middle East region in an individual contributor role.
• Initiating phone conversations with CXs who complete the online demo of the products. -Executing a high volume of phone calls and follow-ups to the leads within the assigned region. - Achieving the weekly targets in a high-pressure performance-driven competitive environment.
• Diligently communicating and priming the lead through various channels.
• Monitoring self-performance at all times while also contributing to the team performance.
• Managing lead pipeline and prospecting status in Salesforce CRM.

Aug 2020 – Nov 2021 · 1 yr 3 mos · Hyderabad, Telangana, India · Hybrid

• Developing sales strategies to increase sales within the assigned territory.
• ● Maintaining a solid working relationship with customers by ensuring that their needs
• are met and resolving complaints promptly.
• ● Monitoring various client’s preferences for implementing the most effective sales
• efforts for particular clients.
• ● Setting up attractive offer rates on the product and services to entice both new and
• repeat customers.
• ● Handling the key vendors and negotiating contracts and packages with them.
• ● Following up payments from clients and making sure in-time payments to vendors.
• ● Attending trade associate meetings or shows to promote the company’s product &
• services and ensuring brand awareness within the assigned territory.
• ● Preparing and submitting reports to the reporting authority (CEO).

Dec 2018 – Jul 2020 · 1 yr 7 mos · Surat, Gujarat, India · Remote

• ● Leading the company's business in the South India market.
• ● Assess customer’s needs and provide assistance and solutions to their queries.
• ● Knowledgeable about the services offered and discuss the available options with the
• clients.
• ● Handling pre-sale inquiries via phone, email, or in-person meetings.
• ● Working closely with various vendors of different products & services to expand the
• portfolio.
• ● Regulating the sale leads on the CRM.
• ● Cross-selling products to increase purchase amounts.
• ● Proper execution of the order and dispatch it on time in coordinating with during
• sale team
• ● Follow up with the clients for orders and payments.
• ● Resolving customer complaints by investigating problems, developing solutions,
• preparing reports, and making recommendations to management.
• ● Acting as a liaison between customers, vendors, and managers.
• ● Meet monthly and quarterly sales quotas.

Jul 2017 – Sep 2018 · 1 yr 2 mos · On-site

Jan 2016 – Jun 2017 · 1 yr 5 mos · On-site

• Leading the company's business in 3 states that includes Telangana, Andhra Pradesh & Gujarat.
• Handling pre-sale inquiries via phone, e-mail or in Person meetings
• Consultative sales (3D printers/scanners)
• Marketing of 3d printing & scanning products and services which includes additive manufacturing technologies such as FDM, SLA/DLP and scanning technologies such as IR, white light, structured light based.
• Accumulating customer needs and queries and providing them the solutions. Reporting same to the manager
• Monitoring and organizing customer follow-ups
• Coordinating with the during-sale team for on-time delivery to the customers
• Conducting seminars & workshops in top-level organizations and institutions for creating awareness towards the technology and related products & services
• Attending exhibitions for building up relationships with 3d printing community & organizations
• Updating the CRM and managing the sales pipeline regularly
• Publishing news, company's activity, offers, events etc on social media platforms