Apr 2019 – Jun 2020 · 1 yr 2 mos

• Launched central Japan Region (11 Prefectures)
• Lead end-to-end strategy & execution of business development in central Japan.
• Launched 3 Hubs, and 50+ New cities in central Japan.
• Hired & Developed a team of 45+ BD Managers & 30+ Operation managers.
• Assignment of right territory to each BD manager and drive supply initiatives, created go market strategy for each Business Development Manager.
• Drive recruitment, training, and development efforts towards building the Best business development team.
• Successfully achieved adding 2000+ Rooms in Central Japan on the right business model.
• Introduce New Initiatives through New Business Models, Design Deal Plans by understanding Local market requirements.
• Introducing New processes and functional SOPs.
• Taking Active participation in Negotiations and deal closures.
• Conducting Monthly & weekly team meetings to understand the pipeline of each Manager.
• Conduct regular performance management exercises for all BD Managers.
• Collaborate with central teams such as Central BD, Central Operations, Finance, HR, etc. to ensure Smooth business conduct

Feb 2019 – Apr 2019 · 2 mos

• Promoted as Sr. BDM, with individual performer additional responsibility of team management has been assigned.
• Lead the team of 8 Business Development Managers.
• Responsible to mentor and train them and drive the supply initiatives in Mumbai Market.
• Successfully expanded the territory of the Mumbai market through the team & Added Karjat & Matheran Area.
• Added 2000+ Rooms, and created a portfolio of 6Cr. + GMV.
• Able to create a monopoly in this market by having a first & fast mover approach.
• Built and lead the business development Executive team through effective performance management systems like review meetings, performance monitoring, discussion, etc.

Mar 2018 – Jan 2019 · 10 mos

• Successfully Launched Mumbai Market on full inventory model.
• Scaled the inventory to 4000 Rooms in Mumbai, 60% of total inventory added.
• Managed portfolio of 12Cr GMV & 150 + hotels for Mumbai Market.
• Successfully managed to achieve Take Rate Target of 20%, through different initiatives like, right business deals, Negotiations, & Promoting Valued added services.
• Rightfully managed to convert 50% competition deals to OYO.
• Responsible for end-to-end business development of the Mumbai area: Monitoring, analyzing, and forecasting supply targets.
• Identifying new forms of Real Estate to ensure the right inventory growth and higher market share for the Mumbai market.
• Coordination and follow-up with cross-functional teams, for growth and relationship management of the existing business.
• Maintaining relationships with the Key Hotel Partners in the Mumbai Location
• Creating a balance between inventory growth and revenue growth with the objective of profit
• Responsible for P&L, cash flow, and market share-driven growth decisions for the hub

Jul 2016 – Mar 2018 · 1 yr 8 mos

• Successfully Launched Mumbai Market on full inventory model.
• Scaled the inventory to 4000 Rooms in Mumbai, 60% of total inventory added.
• Managed portfolio of 12Cr GMV & 150 + hotels for Mumbai Market.
• Successfully managed to achieve Take Rate Target of 20%, through different initiatives like, right business deals, Negotiations, & Promoting Valued added services.
• Rightfully managed to convert 50% competition deals to OYO.
• Responsible for end-to-end business development of the Mumbai area: Monitoring, analyzing, and forecasting supply targets.
• Identifying new forms of Real Estate to ensure the right inventory growth and higher market share for the Mumbai market.
• Coordination and follow-up with cross-functional teams, for growth and relationship management of the existing business.
• Maintaining relationships with the Key Hotel Partners in the Mumbai Location
• Creating a balance between inventory growth and revenue growth with the objective of profit
• Responsible for P&L, cash flow, and market share-driven growth decisions for the hub

Dec 2015 – Jun 2016 · 6 mos · Mumbai

• Contracting Alternate Stay Properties (Homestays, Service Apartments, Holiday Homes, villas, guesthouses etc.) from Goa & Mumbai Market by visiting them.
• Guiding the property owners with valuation & acquire the best rates.
• Train the property owners on extranet and extranet (Mobile Application) facility
• Maintain relationships with registered properties
• Update the rates timely.
• Assisting the photography team to arrange the photography.
• Assist the operation team to enter the acquired details in System
• Update new offers timely
• Solving the customer and property owners’ issues whenever required

Aug 2014 – Apr 2015 · 8 mos · Goa

• Contracting & Re-contracting Hotels in Goa
• Negotiating with hotels for Best Rates
• Getting Competitive rates from Hotel
• Maintain relationship with hotels
• Updating Correct information in System
• Responsible for taking rooms allocations from Hotels
• Responsible for taking offers from Hotels
• Responsible for generating more revenue through more bookings

Oct 2012 – Jul 2014 · 1 yr 9 mos

• Generating business through Online Travel Agents
• Generating business Through Travel Agent in the Western region
• Fixing Appointments in Corporate through Tele calling
• Domestic tour packages, Tour costing, Itinerary making, Hotel booking, etc., Specialized in making Uttaranchal and Kashmir Packages (Tailor Made)
• Allocating tasks to Team members
• Discussing & Resolving queries of team members
• Handling Complaints of guests through mails
• Responsible to provide V.P.Sales and Marketing with timely and accurate MIS

Aug 2011 – Oct 2012 · 1 yr 2 mos

• Process reservations by mail or phone
• Processes reservations for the sales office, other hotel departments, and travel agents.
• Filling all reservations in Property Management Software
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Prepares letters of confirmation.
• Communicates reservation information to the front desk.
• Processes cancellations and modifications and promptly relay information to the front desk.
• Processes advance deposits on reservations.
• Responsible to Track all outstanding & continuous follow up with a client for payment
• Tracks future room availabilities on the basis of reservations.
• Helps develop room revenue and occupancy forecasts.
• Prepares expected arrival list for front office use.
• Arranging Pick up & drop facility for Guests
• Monitors advances deposit requirements.
• Handles daily correspondence. Responds to inquires and makes reservations as needed.
• Responsible for all front office procedures and assisting with reception duties when required.
• Open and close the availability as and when required of the hotel the l in all the GDS channels, IDS channels and, on the hotel website.

Jul 2010 – Jul 2011 · 1 yr · Mumbai, Maharashtra, India

• Responsible to revert all booking inquiries & convert them into a successful business
• Prepare the quotation & deliver the same to the client in a timely manner
• Process all bookings and maintain the function diary for banquet bookings
• To ensure function sheets are completed & circulated to all the departments
• Arrange for the property show around for the clients
• Share the invoices to the corporate client in a timely manner
• Lead generation for the sales team to visit & close the business with them
• Extend the support to the sales team to convert the business
• Ensuring all delegates are given appropriate marketing material
• To assist with sales drives, telesales campaigns, and any administrative tasks in the sales office.