NEERAJ VIRMANI

CEO

Delhi, India15 yrs 3 mos experience

Highly Stable

Key Highlights

Over 14 years of diverse operations management experience.
Proven track record in revenue generation and customer experience.
Expert in leading high-performing teams and strategic partnerships.

Stackforce AI infers this person is a leader in Real Estate operations and customer experience management.

Contact

Skills

Core Skills

Operations ManagementRevenue MaximizationCustomer ExperienceCustomer Relationship ManagementBusiness Development

Other Skills

Administration ManagementBusiness AdministrationBusiness AnalysisBusiness CenterBusiness Centre OperationsBusiness ExpansionBusiness StrategyClient RetentionCommunity BuildingCommunity DevelopmentCommunity EngagementCommunity ManagementCommunity OutreachCoworkingCustomer Management

About

Over 14+ Years of diverse experience in managing operations, revenue maximization and customer experience, I specialize in leading high-performing teams and crafting strategies that drive organizational growth. The journey through various strategic roles has culminated in my current position, where I orchestrate the integration of market insights into actionable strategies. Highlights: Spearheaded multiple revenue-generation initiatives across multicultural teams. Proven track record in customer experience and operational excellence. Deep understanding of alliance management, team building, and innovative solutions. Let's connect to discuss how effective operations and strategic partnerships can transform businesses.

Experience

Apeejay real estate

Deputy Country Head

Jan 2025 – Present · 1 yr 2 mos · India · On-site

Leading national operations and alliances to drive organizational growth and revenue maximization across diverse business verticals.
Overseeing strategic partnerships and collaborations, ensuring alignment with the company’s long-term goals.
Spearheading operational excellence initiatives to enhance customer satisfaction and streamline processes.
Responsible for opening new centers across the region (Portfolio additions across Tier 1 and Tier 2 cities).
Responsible for Operations, Customer Experience (CX), Collections, Center level and Regional level Profitability, Business and Revenue Generation for PAN India.
Managing the Regional Sales teams and driving business targets.
Managing the Regional Operations team of Hub Managers & Community Managers.

Operations ManagementRevenue MaximizationCustomer ExperienceStrategic PartnershipsTeam Management

Awfis space solutions private limited

Assistant Vice President

Apr 2016 – Jan 2025 · 8 yrs 9 mos · New Delhi Area, India · On-site

Customer Relationship Management
Extending extensive PR and strong networking with clients & community members.
Ensuring exemplary customer service and operations delivery.
Training and development of support staff as per standards
Facilities Management
Vendor Management
Ensuring that company goals are met in a timely fashion by the efficient and effective management of personnel and resources.

Customer Relationship ManagementFacilities ManagementVendor ManagementOperations DeliveryTraining and DevelopmentOperations Management