Manik Lal Dutta — CEO
Enterprise Business Leader with 2+ decades of hallmark career in leading the global delivery of Cloud Adoption Services and responsible for Asia Pacific and Japan region. Played leadership roles in building & running a profitable Center of Excellence from scratch in India and transferring Global delivery to India successfully with high customer satisfaction. Extensive experience in Cloud Adoption, Customer Experience, Strategy Development and Execution, Demand Management, Capability Development, Cloud Operations, Cloud Delivery, Project and Program Management, Staff Management, Cost, and Escalation Management. Credentials in the implementation and support of SAP HCM Sales Performance Management across industries i.e. Telecom, Insurance, Automobile, Retail, etc. Understanding of Machine Learning and AI. Recorded success in driving sales and revenue targets for prospective clients and winning orders to the tune of $100M. Excel in establishing and maintaining strong client relationships, driving customer retention and advocacy. Dynamic People Leader with competency in spearheading teams spread across multiple geographies in India, UK, and USA, and building a world-class organization through talent management excellence. Cross-organizational agility, excellent communication, and interpersonal skills, with the ability to engage effectively with clients and internal stakeholders.
Stackforce AI infers this person is a SaaS expert with extensive experience in cloud adoption and customer experience management.
Location: Hyderabad, Telangana, India
Experience: 19 yrs 3 mos
Skills
- Cloud Adoption
- Customer Experience
- Managed Services
- Project Management
- It Services
Career Highlights
- Over 20 years of experience in Cloud Adoption Services.
- Successfully drove $100M in sales and revenue targets.
- Expert in building and managing global delivery teams.
Work Experience
Trinitysav Technologies
Director (9 mos)
TIGERSi Technologies
Director (1 yr 8 mos)
SAP
Senior Director SAP | APJ Lead | Cloud Adoption & Optimisation | Customer Experience | Demand Mgmt (3 yrs 6 mos)
Director - APJ Lead | Cloud Adoption Services | Customer Experience | Account Management (1 yr 5 mos)
Senior Manager - Managed Services | Optimisation Services | Cloud Adoption (1 yr 1 mo)
CallidusCloud
Senior Manager - Managed Services | Global Delivery | CoE (2 mos)
Manager - Managed Services | Project Management | Program Management (2 yrs 9 mos)
Accenture
Manager - Transition | Transformation | Telecom | CRM (3 yrs 5 mos)
Team Lead | Test Architect | Test Center of Excellence | TCMMi (1 yr 11 mos)
Senior Software Engineer | Siebel CRM | Testing Engagements | System Integration (2 yrs)
Tech Mahindra
Quality Assurance Test Lead (3 yrs 2 mos)
Education
Masters in Business Management - EPGBM at Indian Institute of Management, Calcutta
BSC at Savitribai Phule Pune University
at Denobili School , CMRI, Dhanbad
HNC -Computers at NIIT
