Ravi Upadhyay

Business Development Executive

New Delhi, Delhi, India14 yrs 5 mos experience
Highly Stable

Key Highlights

  • 14+ years in hospitality and digital commerce.
  • Expert in B2B partnerships and corporate travel solutions.
  • Proven track record in driving revenue growth through innovative payment products.
Stackforce AI infers this person is a seasoned professional in Fintech and Travel sectors with strong B2B expertise.

Contact

Skills

Core Skills

Business-to-business (b2b)Strategic Alliances

Other Skills

BBPS (Bharat Bill Payment) APIBusiness AnalysisBusiness DevelopmentBusiness Intelligence (BI)CateringCorporate EventsCorporate Sales ManagementCustomer ExperienceCustomer Relationship Management (CRM)Customer SatisfactionDigital MarketingE-commerceEvent ManagementEvent PlanningGo-to-Market Strategy

About

From hospitality to digital commerce, I’ve spent 14+ years building partnerships that drive growth across travel, banking, and fintech ecosystems. Starting my career at Hyatt and Cox & Kings, I learned the art of customer experience and travel partnerships. At OYO and JTB, I scaled corporate travel portfolios and negotiated with airlines and hotels to deliver seamless solutions. Transitioning into fintech at HDFC Bank and PayU, I used data-driven insights to help OTAs and travel merchants to unlock new revenue streams through innovative payment products. I bring this blend of hospitality roots + digital expertise to help partners grow sustainably.

Experience

Payu

Sr. Mgr Partnership @PAYU

Aug 2024Present · 1 yr 7 mos · Gurugram, Haryana, India · On-site

Hdfc bank

Sr. Manager

Apr 2021Aug 2024 · 3 yrs 4 mos · Gurugram, Haryana, India

  • B2B Digital Payments via ( CUG ) card while simultaneously providing payment acquiring solutions to partner merchants.
  • Acquiring new clients across categories for B2B payments and increasing the card penetration in the associated channel ( OEMs to Distributors) . Providing acquiring soln. to OEMs, for acceptance of payments via ( B2B CUG ) Cards
  • Handling existing accounts and increasing volume business through various product offerings such as
  • CC / DC EMI
  • Flexi Pay ( Buy Now Pay later)
  • Link Based payments solution ( VIA SMS & EMAIL)
  • Channel finance using Cards
  • Alliance & Marketing via smartbuy portal
  • Business Development
  • Acquiring new merchants ( NTB), providing Payment gateway solution in conjunction with other services of HDFC bank like ( CC / DC EMI), Merchant funded offers and Deals Via smartbuy
  • Understanding the Customers requirements and providing online solutions accordingly .
  • Helping Partners increase business potential by using various Digital Products of HDFC Bank .
  • Strategic Alliances with Brands and coordinating with the marketing department in the execution of the deals thus helping brands to acquire new customers and increasing Top line & bottom line of Brands.
  • Managing Key Accounts and increasing business potential
Strategic AlliancesMarketing StrategyGo-to-Market StrategyNew Business DevelopmentBusiness-to-Business (B2B)Customer Satisfaction

Jtb india private limited

Sales Manager

May 2018Jun 2020 · 2 yrs 1 mo · Gurgaon, Haryana, India

  • NOTABLE CREDITS :
  • Managing Business in the given territory using Business Intelligence BI in (Delhi NCR) market.
  • New Business Development such as (JK Cement, Pioneer Electric, Toyota Material Handling India, Yokohama Tyres)
  • Maintaining profitable relationship with clients like Nissan Auto using (CRM) customer relationship
  • Engaged with the decision making level head or CXO level to share and present business level credentials
  • Drafted and Negotiated the T&C of the companies signing the contracted
  • Expanded the base for both Corporate Travel & MICE business
  • Closely worked with the supply partners ( Airlines, Hotels & DMCs) to workout the effective options for clients MICE requirements.
  • Executed Sales objectives and action plan to reach and exceed sales targets
  • PROJECTS SUCCEESSFULLY EXECUTED
  • JK Cement Malaysia (Pax: 250) February 2020 & Baku Pax: 40
  • JK Cement Singapore (Pax: 90) November 2019
  • Hitachi, Pioneer & Yokohama (Thailand Trips) for Approximate : 60 Pax. each and many more

Oyo rooms

Sr. Manager Enterprise sales

Jun 2017Jan 2018 · 7 mos · Delhi NCR

  • NOTABLE CREDITS
  • Business Development through New clients acquisitions for Oyo Rooms corporate Travel ( OYO for Business).
  • Meeting clients through lead follow-up and presenting the clients with customized solution in order to increase client satisfaction.
  • Follow-up with clients after meeting and after sales as well to make 100% client satisfaction and repeat business.
  • Negotiation with partner Hotels to provide best deals to the customer with best available services.
  • Coordinating with both inside partners and outside partners to resolve any escalations .

Cox & kings

Deputy Sales & Event Manager

Sep 2015Jun 2017 · 1 yr 9 mos · New Delhi Area, India

  • NOTABLE CREDITS
  • Business Development and Key Accounts for the Events & Mice profile
  • Meeting clients and providing them with customized solution to meet their events requirements
  • Negotiating with the supply partner (Hotel & Airlines) to provide best deals to clients

Kingdom of dreams

Assistant Manager

Jan 2013Aug 2015 · 2 yrs 7 mos · Gurgaon, India

  • NOTABLE CREDITS
  • Business Development through meeting regularly with the Corporates and the Hotels and giving presentation about KOD as an Events venue .

Hyatt regency delhi

Hyatt Regency Delhi

Aug 2010May 2013 · 2 yrs 9 mos · Delhi, India

  • NOTABLE CREDITS
  • Working in the Front office Department as (GSO)
  • Check-in & Check-out of the Rooms along with maintaining business center for new and existing meetings.
  • Information center for resident guests about the city and Hotel nearby attractions.

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

PGDBM

Jan 2020Jan 2022

Rajasthan Technical University, Kota

Hotel Management — Hospitality Administration/Management

Jan 2006Jan 2010

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