Jan 2022 – Dec 2023 · 1 yr 11 mos

• Head of HR at 123Stores (India & US), I partnered with founders to embed a talent and culture first mindset for dynamic growth. Led initiatives across Recruitment, Business Partnering, Performance, Talent Management, Engagement, Learning, and Rewards. Leveraged critical thinking, problem-solving, and collaboration to align HR strategy with business goals.
• Built and led teams at the intersection of ideas, data and technology, fostering a high-performance culture through empathy-driven decision-making
• Spearheaded cultural transformation and change management, delivering impactful results in a fast-paced, multicultural environment with a strong bias for action

Aug 2019 – Jan 2022 · 2 yrs 5 mos · Gurgaon, India

• Head of HR at Indus (India & US), I handled a full-spectrum HR role with focus on employer branding, attracting, onboarding, engaging, retaining & up-skilling talent. Led initiatives to enable teams to deliver business results, building teams with right talent, driving change & innovation, accelerating growth and operational excellence. I rolled-up to the Co-founders at Indus.
• Hiring Strategy: Designed hiring plans for the year, source mix and led campus recruitment
• Recruitment: Led talent acquisition, driving data-backed decisions for Campus (Tier 1 Undergrad & B-School hiring; IITs, BITs, IIMs, ISB etc.) and Laterals (increase in internal candidate pipeline by 15x, optimizing sourcing strategies, significant reduction in hiring TAT from start to offer release, enhanced candidate experience and 100% data accuracy)
• Talent Strategy, Policies & Culture: Developed progressive HR policies, drove talent initiatives and fostered a strong workplace culture
• Employee Engagement: Strategized and drove initiatives during WFH set-up (virtual coffee/ lunch catch-ups, cook-offs & hobby clubs); fun/ team bonding events, employee surveys
• People Analytics & Employee Lifecycle: Optimized employee lifecycle through data-driven insights, improving onboarding, well documented training feedback, performance management (ongoing reviews; people analytics & trend reporting); rewards (recognize & motivate talent) and exit management (exit interviews & attrition analysis)
• Employer Branding: Positioned Indus as a top employer of choice for analytics talent by managing online reviews, strengthening social media presence on LinkedIn & Facebook, and fostering engagement with top campuses
• HR Automation: Implemented HRIS and ATS for process efficiency
• Diversity & Inclusion: Identified gaps and executed initiatives to build an inclusive workplace
• Stakeholder Management: Advised senior leaders on hiring, engagement, retention and manager capability building

Apr 2018 – Aug 2019 · 1 yr 4 mos

• Led HR Business Partnering for 99Acres and Shiksha, managing a workforce of ~1500 across sales, product, design, marketing and content functions.
• Partnered with business on workforce and succession planning, skill assessment, team structuring, talent classification, training needs, L&D interventions and career progression
• Understood business priorities and strategy and designed people strategies to align with business goals
• Identified ground-level challenges, enhanced employee experience and retention through data-driven insights
• Analyzed voice of employees via engagement surveys, pulse sessions, exit and reflective interviews
• Led employee engagement through action planning workshops
• Fostered a high performance culture by driving an effective performance management process: goal setting, timely and continuous feedback, and performance evaluations
• Conceptualized & launched a business level rewards & recognition framework for significant business impact
• Analyzed competition w.r.t. structure, HC, quality of people, cost and shared insights with leadership
• Employee engagement survey: Drove rigor on participation, result cascade, FGDs and action planning
• Campus hiring for Product & Marketing roles
• Focused learning interventions like i-learn, internal trainings, brown bags
• Drove employee connects through coffee & pulse sessions, townhalls and face-time interactions
• Performance Management - Led the central mid-year & end year appraisal campaigns for 5000+ associates
• Anchored 360 Feedback mechanism for Product and Tech teams
• Designed the end to end induction and onboarding program at Info Edge
• Process Automation - Set up the E-Exit Module for Info Edge ensuring robust exit process with faster clearances, significantly reducing F&F payout TAT

Apr 2015 – Mar 2018 · 2 yrs 11 mos

• Managed end to end people processes across businesses
• Led capability building initiatives across functions based on skill gaps
• Introduced a robust business specific employee induction program for new hires
• Designed talent engagement and Rewards and Recognition programs
• Provided HR Policy guidance and interpretation
• Analyzed attrition trends through exit interviews, shared feed with business and designed retention strategies
• Competitive Offer recommendations in line with internal parity and market standards
• Drove sales work levelling through data analyses and role mapping
• Co-pioneered a well-structured key account management module for sales folks within stringent timelines
• Responsible for headcount rationalization & redeployment to align with business priorities

Apr 2014 – Sep 2014 · 5 mos · Noida Area, India

• Implemented the Behavioral Competency Framework at Info Edge securing leadership buy-in, branding, launch, employee awareness and HR integration
• Assessed development needs across levels and functions and designed IDPs and training plans
• Led recruitment for Corporate Sales at Naukri via sourcing and walk-in drives
• Revamped the Rewards & Recognition program for Sales Shiksha, boosting engagement

Jul 2013 – Mar 2015 · 1 yr 8 mos

• Member of the Corporate Interface Team and Single Point of Contact for over 200 companies
• Responsible for driving the Campus Engagement Program involving guest lectures, short term projects, corporate interactions and placement visits
• Successfully led the ‘Hospitality’ Team during Final Placements 2013, optimizing resources and ensuring a seamless process

Jun 2011 – Mar 2013 · 1 yr 9 mos

• Team lead for stock analysis and verification for a leading healthcare client
• Conducted process reviews and internal audits across procurement, inventory, logistics and supply chain
• Managed Journal Entry Testing, data reconciliation, and accuracy for US clients using Deloitte internal tools