Aug 2022 – Jan 2023 · 5 mos

• ● Conducted root cause analysis for determining root cause of excess scrap wastage.
• ● Implemented revised strategies in 5+ micro warehouses to reduce scrap by 60%.
• ● Transformed data collection & management by directing & implementing the project.
• ● Created a robust organizational structure & trained 10+employees to work with the SOPs

Apr 2022 – Dec 2022 · 8 mos

Apr 2022 – May 2022 · 1 mo

• 1. Implemented feedback customer mechanism by designing a survey using the knowledge research methodologies and understanding of customer journey at Tactopus.
• 2. Documented general customer journey and UI/UX-based journey for easier onboarding of new hires and bringing uniformity in the current understanding across the team.
• 3. Created touch point map including issues faced by customers and the most effective standard operating procedures for resolution of the same for the customer success team.

Dec 2021 – Feb 2022 · 2 mos

• 1. Surveyed 100+ & interviewed 15+ students to understand the gaps in soft skills training and career consulting by designing 2 surveys using research methodologies.
• 2. Conducted and documented quantitative analysis of survey and interview results.
• 3. Established firm's product-market fit and niche target audience.
• 4. Curated content for Instagram social media branding.

Jun 2021 – Jun 2021 · 0 mo

• Industry Mapping | Data Analysis | Pitch Presentation | Storytelling Using Data | Rank: 4/200+
• Assisted the Director in Business Development for an e-commerce client by identifying value unlock opportunities in the discounting strategy to increases revenues.
• 1) Implemented PESTEL, Porter's Five Forces, Blue Ocean Strategy and SWOT analysis frameworks to map the e-commerce ecosystem and understand the client positioning.
• 2) Understood the value chain and financial statements
• 3) Identified KPIs and their significance.
• 4) Analyzed sales data using Excel functions to make observations of unused potential to push higher sales and revenues.
• 5) Leveraged Project management tools like Gantt charts, DMAIC framework and work breakdown structure.
• 6) Learnt how to pitch the identified opportunities along with the RoI to the client.

May 2021 – May 2022 · 1 yr

Nov 2020 – Apr 2021 · 5 mos

Mar 2021 – May 2021 · 2 mos

• Research | Analysis
• 1) Researched and analysed newsletter practices by MSMEs and recommended the best fits for the company.
• 2) Analysed 3 reports on entrepreneurship and studied their interlinks to nourish the company's content and practices.

Apr 2020 – Aug 2020 · 4 mos · New Delhi, Delhi, India

• 1) Reached 5000+ people
• 2) Featured 30+ artists
• 3) Served the audience with unadulterated, insightful conversations with successful entrepreneurs, dancers and musicians
• Maal gaddee is a virtual open mic platform on Instagram, that provides a stage for budding artists to showcase their talents. The page also provides quality content in order to spread positivity, happiness, and also shares secrets and life-hacks to tap the highest levels of artistic abilities and human potential. Maal Gaddee has been graced by the presence of artists, like dancers, stand up comics, singers, beatboxers, instrumentalists, rappers, poets and story tellers.

Mar 2019 – Mar 2020 · 1 yr · New Delhi, Delhi, India