SHIVRAJ SINGH

Product Manager

Delhi, India4 yrs 4 mos experience

Most Likely To Switch

Key Highlights

3+ years of experience in fintech product management.
Successfully launched multiple customer-focused financial solutions.
Proven track record in driving user engagement and conversion rates.

Stackforce AI infers this person is a Fintech Product Manager with a strong focus on user engagement and growth strategies.

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Skills

Core Skills

Product ManagementRisk ManagementGrowth StrategyProduct Marketing

Other Skills

CKYC IntegrationCRM Campaign ManagementCampaign ManagementConversion OptimizationCustomer EngagementCustomer Journey DesignCustomer Support ManagementData AnalysisDecision-Support ToolsEvent Schema DesignFeature LaunchInvestment ManagementKYC ManagementMutual Fund Onboarding OptimizationOnboarding Optimization

About

Product Manager with 3+ years in fintech, building customer-focused solutions across lending, mutual funds, and growth. Experienced in launching loan eligibility engines, MF integrations, risk systems, and driving user engagement. Passionate about solving real-world problems through data-driven product thinking.

Experience

Abhi loans

Assistant Product Manager

Feb 2024 – Present · 2 yrs 1 mo · Delhi, India · On-site

Unified processes across CAMS and KFintech into a single interface, enhancing operational efficiency.
Implemented CKYC integration, reducing onboarding time by 60% and improving user experience.
Developed risk monitoring systems, including a comprehensive risk portal for real-time visibility on LTV ratios and NPAs.
Streamlined customer support with a Ticket Management System, decreasing resolution time by 37%.

Operational EfficiencyCKYC IntegrationRisk Monitoring SystemsCustomer Support ManagementProduct ManagementRisk Management

Zfunds

Associate Product Manager

Mar 2023 – Jan 2024 · 10 mos · Gurugram, Haryana, India · On-site

Optimized the Mutual Fund account onboarding and KYC flow, achieving a 43% daily increase in conversion rates.
Enhanced Mutual Fund scheme pages with decision-support tools, leading to a 55% increase in traffic.
Launched an External Mutual Fund Investment import feature, facilitating ₹300M+ in investments within the first month.
Drove organic growth through SEO initiatives, resulting in an 87% increase in organic traffic.

Mutual Fund Onboarding OptimizationSEO InitiativesDecision-Support ToolsProduct ManagementGrowth Strategy

Upgrad

Product Marketing and Growth Associate

Oct 2021 – Mar 2023 · 1 yr 5 mos · Noida, Uttar Pradesh, India · On-site

Drove a remarkable 125% improvement in organic visit-to-lead conversion through data analysis and growth experiments.
Led the implementation of CleverTap, defining key event schemas and designing customer journeys for enhanced engagement.
Executed targeted campaigns via WhatsApp, SMS, email, and push notifications, ensuring quality assurance across all CRM initiatives.

Data AnalysisCRM Campaign ManagementCustomer Journey DesignProduct MarketingGrowth Strategy