Shashwati Patil

QA Manager

Bengaluru, Karnataka, India9 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in customer retention and account management.
Experience in leading teams and ensuring quality assurance.
Strong background in volunteer management and event coordination.

Stackforce AI infers this person is a Customer Relationship Management and Quality Assurance specialist with experience in event coordination.

Contact

Skills

Core Skills

Account ManagementCustomer Relationship Management (crm)Order ManagementVolunteer ManagementEvent CoordinationTeam LeadershipQuality Assurance

Other Skills

BloggingBook ReviewsCAD/CAMCateringCreative WritingCustomer RetentionCustomer ServiceDeal ClosureFictionIT Service ManagementLeadershipManagementMicrosoft ExcelMicrosoft OfficeMicrosoft Word

Experience

Marketstar

Renewals, QA Specialist

Jan 2023 – Present · 3 yrs 2 mos · Bengaluru, Karnataka, India

Account ManagementCustomer Relationship Management (CRM)Customer RetentionCAD/CAMrenewal account managerDeal Closure

Accenture

Renewal Specialist

Jun 2019 – Dec 2022 · 3 yrs 6 mos · Bengaluru, Karnataka, India

Account ManagementCustomer Relationship Management (CRM)Customer RetentionCAD/CAMrenewal account managerrenewal specialist+1

Oracle

Analyst

Oct 2017 – Jun 2018 · 8 mos · Bengaluru, Karnataka, India

Worked in Order management

Quote-to-CashOrder ManagementCustomer Relationship Management (CRM)Quality Control

Karm studios

Human Resources Manager

Sep 2016 – Mar 2017 · 6 mos · Hubli, Karnataka, India

Process improvement plans
HR recruitment
Client Management
Marketing

Tie

Volunteer

Oct 2013 – Dec 2017 · 4 yrs 2 mos · Hubli, Karnataka, India

Actively Volunteered in all the events conducted by TIE.
Attended TiE cons, Health cons
Actively Participated in All India Business competitions conducted

Volunteer ManagementCateringThird-Party Vendor ManagementIT Service ManagementEvent Coordination

Maatru paaka

Founder

May 2013 – Jun 2015 · 2 yrs 1 mo · Hubli, Karnataka, India

Maatru Paaka is a (Mother-made-food) to cater for special events and employ ten homemakers on a part-time basis.
Creating women entrepreneurs was the main focus, giving the women to follow their passion of cooking by being back at home.

TeamworkQuality AssuranceTeam Leadership