Apr 2024 – Jul 2025 · 1 yr 3 mos

• ★ Managed 1500+ associate fulfillment quarterly, ensuring timely fulfillment across global locations and diverse tech domains.
• ★ Onboarded 300+ external hires per quarter, maintaining a <21-day time-to-offer across varied skills.
• ★ Increased internal fulfillment from 65% to 80%, reducing cost and external dependency through tighter delivery collaboration.
• ★ Leveraged Berribot and Glider AI tools to reduce L1 interview effort by 30%, enhancing sourcing efficiency.
• ★ Delivered 10% quarterly rotation of tenured associates, improving retention and upskilling.
• ★ Consistently outperformed hiring forecasts with 100% positive ramp-up deviation through proactive governance.

Apr 2023 – Mar 2024 · 11 mos

• ★ Ramped up 900+ associates over two quarters, enabling a $10M+ revenue uplift by meeting critical delivery milestones.
• ★ Maintained >70% daily demand coverage, ensuring a strong supply pipeline and reducing fulfillment risk.
• ★ Reduced billing loss positions from 30–35% to 10% QoQ by aligning allocation strategy with delivery priorities.
• ★ Led onboarding of 300+ associates quarterly for a large healthcare client, ensuring time-bound ramp-ups.
• ★ Fulfilled 90% of demands within the same quarter, keeping carry-forward below 10%.
• ★ Delivered 100+ positive ramp-up deviations per quarter via agile execution and demand clarity.

Jan 2021 – Mar 2023 · 2 yrs 2 mos

• ★ Reduced onsite bench from 150 to 40 associates by optimizing deployment and minimizing non-billable roles.
• ★ Achieved 70% on-time demand fulfillment with <10% carry-forward, supporting revenue continuity.
• ★ Delivered consistent net additions exceeding forecast by aligning closely with delivery ramp-up plans.
• ★ Reduced staffing request aging from 45 to 34 days, improving fulfillment agility.
• ★ Achieved 80% on-time fulfillment of niche skills, minimizing risk and escalations.
• ★ Enabled 100% positive ramp-up deviation each quarter through proactive execution.
• ★ Fulfilled all book-to-bill positions, preventing revenue leakage.
• ★ Drove demand cancellation rate to ~0% by ensuring responsive fulfillment.

Mar 2018 – Jan 2021 · 2 yrs 10 mos

• ★ Delivered positive T&M net additions in every quarter, exceeding hiring targets.
• ★ Achieved weekly bench trajectory goals by aligning hiring with business ramp-up.
• ★ Maintained 15–20% fresher index, averaging 18%, supporting long-term cost optimization.
• ★ Reduced contractor headcount by 10% QoQ from FY’17 to FY’21.
• ★ Maintained >70% daily demand coverage, supporting demand cycles.
• ★ Improved external profile quality by 20% through vendor collaboration.
• ★ Consistently exceeded quarterly fulfillment targets by up to 30% through planned execution.

Apr 2015 – Mar 2018 · 2 yrs 11 mos

• ★ Achieved 500+ associate fulfillments quarterly, totalling 2,500+ over 10 quarters for 3 large deals.
• ★ Ramped 10% of seed and critical roles per RLS for deal onboarding.
• ★ Maintained 10–15% overdue positions by focused prioritization.
• ★ Exceeded allocation targets by 1.5x per quarter through proactive planning.
• ★ Maintained >80% daily demand coverage, minimizing risk across demand cycles.
• ★ Achieved 70% on-time demand fulfillment QoQ.
• ★ Delivered 30:1 open position ratio and consistent pipeline health.

Apr 2012 – Mar 2015 · 2 yrs 11 mos

• ★ Created fulfillment plans with technology leaders, matching skills to project demand.
• ★ Coordinated demand validation, RDs, and redeployments to reduce bench.
• ★ Led reskilling programs via Account Academy to upskill internal talent.
• ★ Ensured KPIs were met across all allocation and fulfillment parameters.
• ★ Delivered timely redeployments and reduced EBD timeline violations.

May 2008 – Mar 2012 · 3 yrs 10 mos

• ★ Set up PMO process for MES project and ensured full QMS adherence.
• ★ Conducted gap analysis and refined delivery methodologies.
• ★ Delivered internal reviews and defect management for continuous improvement.
• ★ Coordinated quality compliance and CMMi assessments.
• ★ Presented reports to clients and internal stakeholders with actionable insights.

Dec 2006 – May 2008 · 1 yr 5 mos

• ★ Conducted QA audits, CMMi reviews, and compliance checks.
• ★ Finalized delivery guidelines and performed UAT test audits.
• ★ Supported continuous improvement in quality assurance activities.

Aug 2004 – Dec 2006 · 2 yrs 4 mos

• ★ Transitioned Mainframe apps onsite and developed offshore delivery model.
• ★ Managed SLAs and published weekly status reports.
• ★ Upgraded ChangeMan from 5.0 to 5.3.
• ★ Collaborated with AXA for process alignment.

Apr 2003 – Aug 2004 · 1 yr 4 mos · Bengaluru, Karnataka, India · On-site

• ★ Delivered Tandem mainframe development and support projects.

Aug 1997 – Dec 2002 · 5 yrs 4 mos · The Hague, South Holland, Netherlands · On-site

• ★ Developed, migrated, and supported Mainframe systems with 5 years of international experience.

Aug 1996 – Aug 1997 · 1 yr · Bengaluru, Karnataka, India · On-site

• Completed foundational training in Mainframe technologies, covering core concepts such as PL1, COBOL, JCL, DB2, and VSAM, along with hands-on exposure to mainframe operations and batch processing environments.