Oct 2021 – Present · 4 yrs 5 mos · India

• 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 | 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 | 𝐏𝐞𝐨𝐩𝐥𝐞
• 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁
• Setting up scaled agile processes.
• Running centre of Program Management to bring in the program culture across organisation verticals.
• Building transparency and effective communication channels.
• 𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐢𝐧𝐠 𝐭𝐞𝐚𝐦𝐬 𝐰𝐢𝐭𝐡 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧.
• Setting up automation across different processes to manage effective communication and increased efficiency.
• Streamlining processes across different verticals for increased transparency.
• Defining and executing Process Adoption strategies.
• Optimizing design processes and setting up async communication channel for effective collaboration and transparency across the global team.
• Primary tools - Airtable, Airtable DSL scripting, Slack, Jira, Confluence, Zeplin etc.
• 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐓𝐞𝐚𝐦𝐬
• Hiring PM's (all levels) and scaled the team to align with business expansion.
• Driving PM training with an all round and proven PM training track.
• Leading PM team across all verticals.
• Hiring QA 's (all levels) across verticals and helped build the team. (Volunteered)
• 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 𝐨𝐟 𝐒𝐮𝐩𝐞𝐫𝐢𝐨𝐫 𝐃𝐢𝐬𝐡𝐞𝐬
• Built a new revenue stream through Department of superior dishes
• Building reward system to drive organic growth.
• 𝐒𝐰𝐚𝐠𝐦𝐚𝐠𝐢𝐜
• Redefining swag for businesses.
• Defining Product requirements and Scope.
• Program execution :: Setting a sync b|w Product | Design | Engineering | Testing | Devops and other stake holders.
• Stakeholder management.
• Product PRD's
• UAT
• Launch

Apr 2020 – Oct 2021 · 1 yr 6 mos

• Heading program, project and quality department.
• Team Management.
• Running centre of automation.
• Formulating, organizing and monitoring inter-connected projects.
• Working with multiple stakeholders (Engineering Manager, Product Managers, Data Team, Customer Intelligence, etc.) and aligning the tech teams for deliveries.
• Responsible for setting up release and roadmap cadence
• ProductMetrics to track product performance.
• Induced metric, data-driven, and user-driven releases
• Built the prioritisation framework for entire product and engineering
• Plan and control deadlines, budgets and activities. Assess program performance and aim to maximize ROI.
• CoderMetrics - Developing an evaluation method to assess program/team strengths and identify areas for improvement.

Nov 2018 – Apr 2020 · 1 yr 5 mos

• Program Management
• Formulating, organizing and monitoring inter-connected projects
• Deciding on suitable strategies and objectives
• Develop and control deadlines, budgets and activities
• Assess program performance and aim to maximize ROI
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
• Meeting with stakeholders to make communication easy and transparent regarding project issues and decisions on services.
• Producing accurate and timely reporting of program status throughout its life cycle.
• Analyzing program risks.
• Lead and evaluate project managers and other staff

Dec 2017 – Apr 2020 · 2 yrs 4 mos

• Program Management
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Assess program performance with an aim to maximize ROI
• Developing an evaluation method to assess program strengths and identify areas for improvement.
• Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
• Stake Holder Management
• Producing accurate and timely reporting of program status throughout its life cycle.
• Risk Management

Dec 2014 – Nov 2017 · 2 yrs 11 mos

• Single point of contact for all communications between the customers, Vendors and Company.
• Synergies departments, system development life cycles, and establish a culture of
• predictability.
• Manage high-profile projects and teams in deadline-driven setting.
• Managing web projects (Ruby on Rails) and mobile projects (iOS, Android) using Agile methodologies (Scrum, Kanban, Lean)
• Heading Centre of Agility to sustain Agile practices
• Helping the organization transition over to Agile
• Leading cross functional dev teams on multiple projects
• Team Management.
• Focus teams on business objectives.
• Assist the technical team in their design and development tasks.
• Holding regular Sprint Estimation and Planning Meetings, Daily Scrum Meetings, and Retrospectives
• Tracking and reporting efforts spend by the team and respective deadline details to top
• management
• Ensured the timely delivery with Top Quality
• Well versed with Agile tools like Jira, Basecamp, Pivotal Tracker, etc.

Dec 2012 – Nov 2014 · 1 yr 11 mos

Dec 2011 – Nov 2012 · 11 mos

• Ensured top notch quality for Wework community Platform.
• Framed test suite structures for consistency across the platform.
• Automation using Selenium with C#