J

Jamie Carr

Operations Associate

North Port, Florida, United States10 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in customer service and escalation resolution.
  • Strong analytical skills with a focus on process improvement.
  • Effective teamwork and communication in diverse roles.
Stackforce AI infers this person is a Customer Service and Operations professional with a focus on Financial Services.

Contact

LinkedIn

Skills

Core Skills

Customer ServiceEscalation ResolutionTeamworkWritten CommunicationSales & Marketing

Other Skills

Analytical SkillsOrganization SkillsRoot Cause AnalysisConfidentialityPython (Programming Language)Cascading Style Sheets (CSS)JavaScriptHTMLMicrosoft OfficeMicrosoft ExcelLeadershipResearchPublic SpeakingSalesSocial Media

About

Grand View University- 2023 - Marketing

Experience

Wells fargo

6 roles

Branch Operations Coordinator

Promoted

Mar 2026 – Present · 0 mo · Englewood, Florida, United States

Quality Assurance Administrator

Jan 2024 – Jul 2025 · 1 yr 6 mos

Senior Escalations Representative

Promoted

Jan 2023 – Jan 2024 · 1 yr

  • Responding independently to complaints escalated to the highest level. Being a subject matter expert and interpretation of procedures to less experienced individuals. Also, assisting in setting performance standards, and recommending process or policy improvements to enhance overall experience.
Customer ServiceAnalytical SkillsEscalation ResolutionOrganization SkillsRoot Cause Analysis

Executive Specialist

Jan 2022 – Jan 2023 · 1 yr

TeamworkWritten CommunicationConfidentiality

Mortgage Loan Processor

Jun 2021 – Jan 2022 · 7 mos

TeamworkWritten CommunicationConfidentiality

Executive Complaints

Feb 2020 – Jun 2021 · 1 yr 4 mos

TeamworkWritten CommunicationConfidentiality

Keller williams

Licensed Realtor at Ibarra Realty Group

Dec 2018 – Feb 2020 · 1 yr 2 mos · Des Moines, Iowa Area

TeamworkSales & MarketingConfidentiality

Wells fargo

3 roles

Executive Resolution Specialist 3

Feb 2018 – Sep 2018 · 7 mos

  • Executive Resolution Specialist

Home Mortgage Consultant

Feb 2017 – Feb 2018 · 1 yr

Inbound Sales

Mar 2015 – Feb 2017 · 1 yr 11 mos

Education

Grand View University

Bachelor of Arts - BA — Marketing

Jan 2020 – Jan 2023

Des Moines Area Community College

Marketing

Jan 2015 – Jan 2016

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