Jake McGaw

Chief of Staff

Sydney, New South Wales, Australia6 yrs 8 mos experience

Key Highlights

  • Expert in revenue operations and go-to-market strategies.
  • Led teams through significant growth phases.
  • Passionate about AI and innovative solutions.
Stackforce AI infers this person is a Fintech and SaaS expert with strong leadership in revenue operations.

Contact

Skills

Core Skills

LeadershipGo-to-market StrategyRevenue ManagementSales OperationsEntrepreneurshipSales

Other Skills

Protocol learningRevenue operationsP&L managementGTM team managementGTM modellingCRM developmentadvisoryBusiness DevelopmentCold CallingOutbound SalesKey Performance IndicatorsBusiness Case PreparationOperational EfficiencyProject ManagementPerformance Metrics

About

β†’ I'm a big fan of looking under the hood, calling a spade-a-spade and fixing the problem. Breaking something apart and putting it back together is a lot of fun to me... unless it's Ikea furniture. β†’ Started in sales, created a pathway to operating global GTM, and eventually a found niche in working at the intersection of finance & operations. β†’ Currently wearing many hats at the forefront of AI; Protocol learning Keen to strike up a conversation with me? 𝗣𝗡𝗼𝗻𝗲:+61 421 547 049 πŸ“« : jake@pluralis.ai 𝗱𝗺'π˜€: Always Open

Experience

Pluralis research

Chief of Staff

Sep 2025 – Present Β· 6 mos Β· Australia & United States Β· Remote

  • Pluralis works on Protocol Learning - a way to train large models on consumer devices rather than in datacenters.
  • You can read the full motivation behind Protocol Learning here: https://blog.pluralis.ai/p/a-third-path-protocol-learning
Protocol learningLeadershipGo-to-Market Strategy

Buildpass

2 roles

Chief of Staff

Promoted

Jun 2024 – Jul 2025 Β· 1 yr 1 mo Β· Hybrid

  • Joined full-time as a Chief of Staff. I led revenue & operations, owned our P&L and managed a GTM team of 12. Built our recruitment & early P&C engine. Established our US presence in Austin, Texas. Our team grew from 12 to 40 employees & supported our $5.5M Seed round during my tenure. Safe to say, I wore many hats.
Revenue operationsP&L managementGTM team managementRevenue ManagementGo-to-Market Strategy

Fractional GTM Leader

Jan 2024 – Jun 2024 Β· 5 mos Β· Hybrid

  • Worked as a Fractional Exec looking after supporting the cofounders in Sales & Marketing, helping build a scaleable GTM motion. Building out CRM, acquisition, GTM modelling and sales-led growth engine.
GTM modellingCRM developmentGo-to-Market StrategySales Operations

Failed startup

Founding Startups

Mar 2023 – Jun 2024 Β· 1 yr 3 mos Β· Sydney, New South Wales, Australia Β· Remote

  • I attempted a few startups. Notably an expert marketplace which I wound down after ~1 year as the model was not scalable. This was essentially my crash course in the difficulty of building your own thing.
  • Alongside this I consulted and had an epic time working with founders at Klikit, Instant, Brainfish, Everlab, SeeMode (Acquired), Osara Health and many others.
advisoryLeadershipEntrepreneurship

Airwallex

3 roles

Manager, Global Revenue Operations

Oct 2022 – Mar 2023 Β· 5 mos

  • Spun out Global Revenue Operations from Strategy. Serviced ANZ, APAC, EMEA, US & CN. Main focus on building commissions, compensation, forecasting and territory management. Lost some sleep along the way.
Revenue operationsSales OperationsRevenue Management

Senior Associate, GTM Strategy

Promoted

Oct 2021 – Oct 2022 Β· 1 yr

  • Moved into Strategy & Operations. Focus on GTM & driving top of funnel acquisition. I launched V1 self service (PLG), built strategy behind SDR function and scaled it into US & EMEA. Put out a lot of fires.
Revenue operationsSales OperationsRevenue Management

Account Executive

Jan 2021 – Sep 2021 Β· 8 mos

  • Joined as part of first sales team in region at a period of significant growth. Closed >50 MM customers and worked closely with our strategy function to build scalable systems for the expanding team. Found a passion for Revenue Operations.
Business DevelopmentSalesSales Operations

Surveymonkey

2 roles

Enterprise Sales Development Representative

Promoted

Jan 2020 – Dec 2020 Β· 11 mos

  • Moved into Enterprise Sales Development, focussing on Fintech & Banking. Averaged 120% to target over 4 quarters. Learnt to properly manage enterprise deals, forecasting and internal process.
Cold CallingOutbound SalesSales

Sales Development Representative

Feb 2019 – Dec 2019 Β· 10 mos

  • Joined a Series A startup called Usabilla (acquired by SurveyMonkey). Learned the foundations and hustle of an SDR role in B2B SaaS.

Education

The Australian National University

Bachelor of Commerce - BCom β€” Marketing & Finance

Jan 2015 – Jan 2018

Academy Xi

Product Management - One Day Bootcamp

Jan 2019 – Present

Jindabyne Central School

High School Certificate

Jan 2007 – Jan 2013

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