Harshil Popat

Business Development Executive

Bengaluru, Karnataka, India8 yrs experience

Key Highlights

Chartered Accountant with 4+ years in FP&A and business finance.
Led financial planning at KukuFM, driving growth in creator economy.
Expert in operational efficiency and strategic decision-making.

Stackforce AI infers this person is a Fintech professional with strong expertise in financial planning and operational efficiency.

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Skills

Core Skills

Financial PlanningRevenue AssuranceBusiness AdvisoryOperational EfficiencyFraud InvestigationComplianceFinancial Analysis

Other Skills

Stakeholder ManagementStrategic InitiativesProblem SolvingCustomer ExperienceCost OptimizationProcess EfficiencyRoot Cause AnalysisInternal ControlsManage Complex ProjectsFinancial PerformanceRelationship BuildingMIS ReportingLeadershipAccountingData Analysis

About

Chartered Accountant with 4+ years of post-qualification experience in FP&A, business finance and revenue management across fintech, consumer internet and quick commerce. Currently leading Business Finance & FP&A at KukuFM, driving financial planning, performance tracking and strategic insights to enable growth in the creator economy and storytelling space. Previously, I managed the credit cards finance function at Jupiter Money, focusing on financial planning, revenue assurance and commercial structuring. Before that, I was part of Swiggy’s business advisory team, where I worked with cross-functional stakeholders to solve operational challenges, improve efficiency, and deliver measurable financial impact in a fast-paced environment. I am highly fungible when it comes to solving complex problems-whether product-oriented, strategic, compliance or operational. I take ownership and ensure challenges are resolved with speed, clarity and impact. Skilled in financial modeling, P&L management, compliance and ERP implementation (Oracle EBS), with a track record of partnering with business leaders to optimize processes and support strategic decision-making.

Experience

Kuku

Business Finance Manager

Aug 2025 – Present · 7 mos · Bengaluru, Karnataka, India · On-site

Jupiter

Finance Manager

May 2023 – Aug 2025 · 2 yrs 3 mos · Mumbai, Maharashtra, India · On-site

Owning P&L of Credit Cards Business Portfolio as a Finance Business Partner
Spearheading Oracle EBS Implementation including defining Chart of Accounts in compliance with Ind As requirements

Stakeholder ManagementStrategic InitiativesFinancial PlanningRevenue Assurance

Swiggy

Assistant Manager-Business Advisory

Jun 2021 – May 2023 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

In-House Management Consultant, driving efficiencies in People, Process and Technology through in-depth understanding of processes, identify opportunities to optimise cost, maximise revenue, formulate strategies to improve Customer and Delivery Partner experience, automate manual processes and streamline SOPs.
Projects that I have worked on:
Business & Operational Audits
Conducted a comprehensive review of Customer Driven Cancellations in the Food Marketplace and Instamart (Quick grocery delivery) to enhance Customer Experience, optimize costs & streamline process efficiency.
Developed a strategic approach that addressed Customer and Delivery Partner satisfaction while significantly reducing customer-driven cancellations for both Food Market Place (TAM of 9.4K Orders/Week) and Quick Grocery Delivery(TAM of 4.3K Orders/Week; CPO Impact INR 0.54 per order) segments.
Collaborated closely with the Product & Engineering teams to identify systemic design gaps in Swiggy’s Customer App, resulting in unique solutions to improve the cancellation systems & configuration rules, benefiting 3.75K customers/week.
Identified opportunities for automation and cost optimization, leading to a reduction in Average Handling Time for query resolution.
Conducted benchmarking of policies and practices adopted by competitors, pinpointing areas for improvement.
Provided independent assurance on internal control processes in terms of design & operational effectiveness.
Fraud & Investigations
Identified emerging Modus Operandi employed by Delivery Executives & Customers with the intention to defraud Swiggy platforms, particularly by exploiting loopholes in existing Standard Operating Procedures and practices, particularly in the context of cash order cancellations
Investigated customer escalations and complaints, conducted Root Cause Analysis (RCA) to identify improvement opportunities within Swiggy’s existing platforms and ecosystems, ultimately reducing such instances.

Problem SolvingStakeholder ManagementBusiness AdvisoryOperational Efficiency

Ninjacart

Management Trainee- Business Finance

Mar 2021 – Jun 2021 · 3 mos · Bengaluru, Karnataka, India

Developed key performance metrics for weekly and monthly business reviews, enabling the tracking of growth and profitability in alignment with the Annual Operating Plan (AOP).
Collaborated with the Analytics team to create dashboards for monitoring essential hygiene metrics, ensuring data-driven insights for strategic decision-making

Grant thornton india llp

Analyst- Recovery & Restructuring

Oct 2016 – Sep 2019 · 2 yrs 11 mos · Kolkata, West Bengal, India

Insolvency & Bankruptcy Code, 2016
Played a crucial role in the management of Corporate Debtor operations as a Going Concern, contributing to its continued viability.
Conducted comprehensive compliance work, including:
Preparation of Corporate Insolvency Resolution Process Costs and Information Memorandum.
Analysis of Valuation Reports submitted by Registered Valuers, facilitating collaboration for additional assistance.
Assisted in the closure and preparation of Financial Statements for the Corporate Debtor.
Ensured timely submission of Monthly stock statements to Consortium Banks.
Conducted thorough verification of claims submitted by Creditors
Expertise in Working Capital Management and Operational & Management Audit, with a focus on the following tasks:
Preparation and meticulous review of key reports, including:
Sales vs. Collection Report
Capacity Utilization of Plant
Production Review, involving a detailed comparison of Actual Consumption reports vs. Specific Consumption.
In-depth analysis of Debtors and Creditors Ageing Reports.
Thorough examination of Related Party Transactions and Account Balances.
Governance & Risk Operations
Monitoring & approval of payments, preparation of Monthly Cash Flow Statements
Conducting process reviews, highlighting risks & designing control