Kapil Singhal — Operations Associate
Client-focused professional with extensive experience in customer service, project implementation, and data migration. Combines strong technical skills in handling large datasets with a talent for training and coaching teams to achieve peak performance.
Stackforce AI infers this person is a Customer Success and Operations expert in the BPO and SaaS industries.
Location: Thane, Maharashtra, India
Experience: 17 yrs 8 mos
Skills
- Software Implementation
- Customer Satisfaction (csat)
- Operations
- Customer Service
- Data Migration
- Team Leadership
Career Highlights
- Proven success in reducing errors and boosting efficiency.
- Extensive experience in customer service and project implementation.
- Strong technical skills in handling large datasets.
Work Experience
ICANotes LLC
Implementation Specialist (11 mos)
Abhinavv Pharrmaachemm
Director Sales Operations (11 mos)
Johnson Controls
Facility Service Coordinator (1 yr 4 mos)
InSync Healthcare Solutions by Qualifacts
Senior Project Consultant - Data Migration (3 yrs 5 mos)
inSync Healthcare Solutions
Implementation & Training (2 yrs 10 mos)
Etech Global Services
Sales Leader(Team Leader) (1 yr 3 mos)
Serco
Operations Team Leader (1 yr 4 mos)
Global Respondez
Sr. Quality Analyst (1 yr 8 mos)
Zenta
Team Leader (3 yrs 2 mos)
Sr. Customer Relation Associate (1 yr 6 mos)
Stream Tracmail Pvt Ltd
Customer Relation Associate (7 mos)
Education
Bachelor of Commerce - BCom at Chaudhary Charan Singh University (CCSU), Meerut
Intermediate at Vivekanand Education Society
Matriculation at Our Lady of Perpetual succour high school
