Aug 2022 – Sep 2024 · 2 yrs 1 mo · Bengaluru, Karnataka, India

• 1. COWRKS is certified as a Great Place to Work within 1.5 years of my joining which has been a key achievement and a testament to our culture, people practices and engagement levels of associates.
• 2. Strategic Development : Craft and execute innovative strategies that enhance employee journey at every phase - from recruitment, onboarding, training & development, career advancement, performance management to exits.
• 3. Data driven decision making : Harness analytics and data driven insights to assess the impact of HR initiatives, leading to imperative improvements.
• 4. Culture Advocate : Be the torchbearer of our organizational values, creating programs that reinforce a diverse, inclusive and people first work ethos.
• 5. Conflict Resolution : Address and manage employee concerns with compassion, empathy and confidentiality, creating solutions that center on employee wellbeing.
• 6. HR Audits : Have undertaken periodic HR audits to confirm the precision and adherence of HR documentation, practices, policies.
• 7. Performance Management : Implement and refine performance review processes to ensure fair and constructive feedback, facilitating employee growth and development.
• 8. Learning & Development : Spearheaded impactful training and developmental programs that nurture a mindset of perpetual learning and growth. Also successfully launched the Competency framework which not just focusses on the "right" behaviours but are also linked to "how" we do things and is part of the performance review process.

Mar 2021 – Aug 2022 · 1 yr 5 mos

Jul 2019 – Mar 2021 · 1 yr 8 mos

• 1. Plan, coordinate and execute the People cycle processes and responsible for overall HR leadership and support to all the functions of India operations
• 2. People Advocate for employees and having the ability to communicate and influence Milestone values & behaviors across the business
• 3. Driving strategic HR initiatives that support business objectives including organization effectiveness, performance management, Employee Relationship & Stakeholder Management (communications, employee relations, facilitate reward and recognition measures, employee involvement, employee confidant)
• 4. Drive growth by effectively building and scaling the organization, and build and lead a strong and efficient recruitment function

Apr 2018 – Jun 2019 · 1 yr 2 mos · Bengaluru Area, India

• 1. Develop and implement a comprehensive people plan that aligns to business plans and key drivers with a focus on delivering business transformation and organization change
• 2. Leading the Talent Development charter for the organization including all senior leadership development initiatives/ frameworks
• 3. Driving all the Initial Enablement activities/ processes including New Employee Orientation, Senior level Inductions, Mandatory E-Learning Modules, etc
• 4. Proactively partner with the Senior Talent to have Career Conversations and execute their career roadmap
• 5. Play an active and integrate role in the organization’s employment branding, culture, and engagement efforts along with driving change and evolving the company performance - oriented culture and values
• 6. Impacting organization culture by implementing an intervention exclusive for People Managers in collaboration with "Great Place to Work". More than 100 people managers successfully completed this intervention leading to higher employee morale, 10% increase in productivity and better satisfaction scores

Jan 2016 – Apr 2018 · 2 yrs 3 mos · Bengaluru Area, India

• 1. Partner with business on Workforce planning, succession planning and skills assessment
• 2. Review and analyze Business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience
• 3. Involved in Restructuring the Consulting arm of business for Microland. This includes revamping the Org structure, re-working on all the Job Descriptions, creating Career roadmaps for all team members and driving the communication with the leadership teams
• 4. Compensation and rewards - Leading the salary hike process for 2 largest revenue generating Business Units. By ensuring the rating, experience and skill set wise differentiation and identification of specific roles and skills for hike differentiation
• 5. Engagement with employees through team interventions like town halls, skip level meetings, new manager assimilation programs, conducting surveys to forecast retention
• 6. Partner with managers to retain, develop and motivate people to achieve their highest potential

Feb 2014 – Dec 2015 · 1 yr 10 mos

• Spending time with my new born daughter - one of the best relationships ever developed :)

May 2012 – Feb 2014 · 1 yr 9 mos · Gurgaon, India

• 1. HR Lead for all Corporate Functions - offering support across all lines of business as a single point of contact
• 2. Actively involved in Leadership Hiring at Corporate Level
• 3. Change Agent - Act as a catalyst for building Organizational Effectiveness within the business. Educating the Line on various Recruitment processes & policies, Hygienic factors that affect the business and the morale of the employees.
• 4. Design, develop, maintain and review the recruitment process efficiency in the organization (including job descriptions, recruitment measurement definitions, employment verification and background checks, recruitment tracker, regular measurement reporting, gap closure by taking necessary actions)
• 5. Manage the execution and implementation of major Human Resources processes working with managers (e.g. annual and midyear promotions, annual performance management, compensation and salary administration)
• 6. Serve as an escalation point for complex employee relations’ issues and provide guidance and intervention, as needed to resolve associate grievances
• 7. Drive engagement programs/ activities basis the Engagement Calendar for the year
• 8. Work with the managers to design and deliver appropriate interventions to build a strong and cohesive team

Aug 2009 – May 2012 · 2 yrs 9 mos · Gurgaon, India

• Sales HR role:
• HR Business Partner for Marketing, Affinity channel and Renewals– Handling recruitments across the levels, facilitating appraisal, training needs identification, grievance handling. Enhance people’s reach to HR by developing a continuous structured dialogue process and various employee engagement activities
• Looking after the Performance Management process which includes confirmations, mid-year reviews, annual appraisals, Performance Acceleration Program (PAP), objective setting for the Head Office employees, Affinity and Renewals Channels
• Handling Branch Manager hiring for Agency Channel, Defence Channel and Affinity Channel- Sourcing, Interviews and smooth On boarding
• Played a key role in preparing and executing the Performance Acceleration Policy (PAP) as a process owner
• Preparing the Monthly dashboard for SVP & Head HR for Agency, Defence and Affinity channels tracking the Hiring, Attrition and Cost trends.
• Handling all employee grievances and disciplinary actions which get escalated to the Head office
• HR Projects:
• Core team member for developing the Employee Value Proposition
• Working on the “Quality of Hire” project- to enhance quality of hires
• HRO – Leading the Staffing initiative for Human Resource Outsourcing project
• Growth Engine – A retention project for attrition management
• PATH- Part time women employment project

Apr 2008 – Jun 2008 · 2 mos

• Worked on two projects namely: "Analysis of exit interviews for the western region" and "An overview of the recruitment process at Siemens Ltd."
• Was working on the performance management process for the medical division which included analyzing the Employee Dialogues and mapping the competency needs to different training programs
• Support/ total coordination for the compliance training programs

Jun 2006 – Sep 2006 · 3 mos

• Taught C, C++, Java and other computer languages
• Coordinated the schedule of the centre and counseled the students