Ross Corey

Co-Founder

San Francisco, California, United States8 yrs 7 mos experience
Most Likely To Switch

Key Highlights

  • Founded a successful startup in the entertainment sector.
  • Led customer success initiatives driving significant revenue growth.
  • Expert in aligning products with customer needs for satisfaction.
Stackforce AI infers this person is a Customer Success Leader with a strong entrepreneurial background in SaaS and Entertainment Tech.

Contact

Skills

Core Skills

Customer SuccessProcess ImprovementStrategy DevelopmentEntrepreneurshipTeam ManagementData AnalysisCommunicationBusiness Process Modeling

Other Skills

Video ProductionRelationship ManagementApp DevelopmentPartnership ManagementPresentation SkillsHubSpotSQLTeamworkMicrosoft OfficeLeadershipPublic SpeakingARISPythonRC#

About

I'm a former founder who thrives on collaborating with startups and driving growth. My passion lies in understanding customer needs and helping shape the product to align with those needs, ensuring customer success and satisfaction. With experience spanning customer success and entrepreneurship, I bring a unique perspective on aligning organizations with their customers. I enjoy solving complex challenges, improving processes, and fostering relationships that lead to long-term success. Being part of a team environment has always been a cornerstone of my journey, both professionally and athletically. Whether it’s contributing to a dynamic workplace or collaborating to achieve shared goals, I find fulfillment in teamwork and collective success.

Experience

Delve

2 roles

Founding Customer Success Lead

Promoted

Jan 2026Present · 2 mos · San Francisco, California, United States

Founding CSM

Jan 2025Jan 2026 · 1 yr · San Francisco, California, United States

Fitted, inc.

2 roles

Head of Customer Success

Promoted

Dec 2023Sep 2024 · 9 mos · Boise, Idaho, United States · Remote

  • Led post-sales processes, including onboarding, retention, and relationship management.
  • Collaborated with Product and Engineers to enhance customer experience operations and drive improvements.
  • Established an academy for onboarding at scale, creating informative videos for each step of the onboarding journey.
Customer SuccessProcess Improvement

Customer Success Manager

Feb 2023Dec 2023 · 10 mos · Boise, Idaho, United States · Remote

  • Led immersive onboarding experiences for retailers, capturing our partner brands' book of business
  • Hosted informative meetings with C-Suite executives on both the brand and retailer end
  • Identified and proposed strategies leading to revenue growth
  • Achieved successful brand and retailer partnerships
  • Seed to Series A
Customer SuccessStrategy Development

Bopnhop limited

Founder and CEO

Aug 2020Oct 2022 · 2 yrs 2 mos · Dublin, Ireland

  • Founded and led Bopnhop Limited, creating an app for live entertainment discovery in Ireland
  • Managed outsourced team, effectively communicating plans for app development
  • Established partnerships with venues to provide unique value to users
  • Successfully launched app on IOS and Android with over 1000 registered users
EntrepreneurshipTeam Management

Kpmg

Data Analyst

Feb 2019Aug 2019 · 6 mos · Dublin, Leinster, Ireland

  • Managed data remediation project in a fast-paced environment at KPMG
  • Collaborated with regional managers and clients for effective communication
  • Analyzed and interpreted data to provide valuable insights and recommendations
  • Developed strong analytical and problem-solving skills in the role
Data AnalysisCommunication

Varian medical systems

Test Automation and Business Process Modeling Intern

Jun 2017Sep 2017 · 3 mos · Palo Alto, CA

  • Analyzed and modeled business processes across various departments using ARIS to enhance operational efficiency
  • Led presentations and demos for teams across the US and Internationally to showcase process improvements
  • Developed business process models and utilized Python for a big data project to optimize machine efficiency

Athletics ireland

National Track Team

Jan 2016Jan 2017 · 1 yr

  • Compete on the European Circuit
  • Carded for the development tier

Santa clara university

Student Athlete

Aug 2015Jul 2018 · 2 yrs 11 mos

  • Cross Country and Track
  • NCAA Division 1

Runners workshop

Counselor

Jul 2015Jul 2016 · 1 yr · Tahoe/Idyllwild

  • Provided 24/7 counseling to elite high school runners, fostering team unity and a strong work ethic.
  • Conducted clinics to enhance runners' physical and mental techniques for high-level competition.

A runner's mind

Sales Associate

May 2015Aug 2015 · 3 mos · San Francisco Bay Area

  • Provided exceptional customer service by greeting and communicating effectively with customers at A Runner's Mind.
  • Conducted gait analysis to determine pronation and supination, ensuring customers were fitted with the correct shoes.
  • Utilized strong interpersonal skills to build relationships with customers and increase sales.
  • Implemented sales strategies to drive revenue growth and meet sales targets.

Education

Trinity College Dublin

Master of Science - MSc — Entrepreneurship

Jan 2019Jan 2020

Santa Clara University

Bachelor's degree — Economics and Communication

Jan 2015Jan 2018

Woodside Priory School

Jan 2011Jan 2015

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