Carol Donovan Juel

CEO

Stamford, Connecticut, United States31 yrs 2 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Expert in technology and operations strategy.
  • Advocate for women in technology and diversity.
  • Leader in digital transformation and agile methodologies.
Stackforce AI infers this person is a Fintech executive with a strong focus on technology strategy and digital transformation.

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Skills

Core Skills

Technology StrategyOperations StrategyDiversity And InclusionIt StrategyDigital Transformation

Other Skills

agile methodologycustomer experienceinnovationadvocacyprogram managementcloud technologyAIproject managementchange management

Experience

Brighthouse financial

Board Director

Nov 2021Present · 4 yrs 4 mos · United States

Synchrony

2 roles

Executive Vice President, Chief Technology and Operating Officer

Promoted

Jun 2021Present · 4 yrs 9 mos

  • As a business leader and technologist, I am responsible for building Synchrony’s technology and operations strategy, including the company’s focus on end-to-end technology and operations solutions, creating seamless customer experiences, driving how the company will operate and modernizing engagement with millions of cardholders. During my more than 25-year career, I have played a significant role in the development of innovative Synchrony solutions for its partners, customers and employees. I am responsible for continuing to evolve new ways of working, including the company’s agile approach to promote speed and drive innovation.
  • I am a passionate advocate for helping employees grow their careers, with a focus on advancing women in technology. I helped Synchrony join the Marshall Plan for Moms, a movement to center mothers in our economic recovery and value our labor by advocating for policies that support moms. I was appointed to board chair of Girls Who Code, a nonprofit helping to close the gender gap in technology, and I am the executive sponsor of the Synchrony’s Girls Who Code Summer Immersion and Club Programs. I also serve as the executive sponsor of Synchrony’s Women’s Network, one of eight Synchrony diversity networks which promote diversity, inclusion and belonging throughout the company.
technology strategyoperations strategyagile methodologycustomer experienceinnovation

Executive Vice President & Chief Information Officer

Aug 2014May 2021 · 6 yrs 9 mos

  • Oversaw the technology separation and strategy of the company from GE.
  • Led Synchrony’s overall information technology strategy and digital transformation, including cloud and AI.
  • Played an integral role in moving Synchrony to an agile culture to promote speed and innovation throughout the company.
  • Created leading payment solutions for partners and customers.
IT strategydigital transformationcloud technologyAI

Girls who code

Board Director

Apr 2021Present · 4 yrs 11 mos · United States

Cnbc technology executive council

Member of CNBC Tech Council

Jan 2020Present · 6 yrs 2 mos

University of connecticut’s school of engineering

Advisory Board Member

Jan 2017Present · 9 yrs 2 mos · Storrs, Connecticut, United States

Ge capital retail finance

2 roles

Chief Information Officer

Jan 2011Jul 2014 · 3 yrs 6 mos

Vice President - Information Technology

May 2004Jan 2011 · 6 yrs 8 mos

Accenture

2 roles

Senior Manager - Financial Services

Aug 1995May 2004 · 8 yrs 9 mos

Senior Manager

Jan 1995Jan 2004 · 9 yrs

Education

College of the Holy Cross

Jan 1991Jan 1995

Boston Latin School

Jan 1985Jan 1991

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