Apr 2024 – Nov 2025 · 1 yr 7 mos · Norway · Hybrid

• As the digital innovation, design, and transformation brand of the Capgemini Group, Capgemini Invent enabled CxOs to envision and shape the future of their businesses. Located in nearly 40 studios and more than 60 offices around the world, it comprised a 10,000+ strong team of strategists, data scientists, product and experience designers, brand experts and technologists who developed new digital services, products, experiences, and business models for sustainable growth.
• As head of the Business Technology capability of Capgemini Invent, I worked with customers to transform and drive top line growth through technology innovation and agile deliveries, while industrializing IT services to achieve the ambition and quality levels required in a technology-driven future.
• I led a 30+ person strong team that designed, implemented and scaled new operating models powered by innovation, security, trust, enterprise agility and sustainability. I held accountability for People (attraction, retention, happiness, career development), Business (pre-sales, sales, CxO-relations) and Delivery Performance of our engagements within the capability.
• Key Impact Highlights:
• 👥 People Leadership: Successfully grew the team while maintaining stable team happiness and consistently low attrition rates through strategic and focused staffing
• 💼 Business Growth: Led the successful establishment of several digital transformation partnerships, including deals exceeding €30M, and consistently expanded our client portfolio
• 🤝 Trusted Advisor: Served as a C-level trusted advisor for multiple strategic clients across financial services, public sector, logistics, and CPRD sectors

Jul 2023 – May 2024 · 10 mos

• Capgemini’s unique portfolio of CX offers is focused on helping our clients succeed throughout the whole customer lifecycle. Our creative, disruptive, and end-to-end approach means we deliver new experiences, capabilities, and business operations so our clients can rise above the competition.
• Whether that involves immersive experiences to evoke an emotional connection, guided sales and connected marketing to deliver contextual, personalized experiences, commerce which realizes product and fulfillment in the best way and service that augments customer satisfaction, or finally data-driven innovation to unleash revenue growth, we build and deliver customer-centric solutions at scale
• Our Nordic Center of Excellence is set up to help identify, shape and deliver customer transformation journeys for our strategic clients across the Nordics by bringing together our expertise within industry transformation, design, insights & data and technology.
• As a Head of the Center of Excellence, I am accountable for:
• Overall bookings for the BU Nordics
• Overall partnerships KPIs, including ACV and certification growth with our technology partners
• The identification, shaping and closing of strategic deals within Customer Experience projects and pursuits
• The overall win-rate of our strategic deals within the domain
• The management of the CoE team, with architects, industry specialists, transformation leads and business analysts
• The mobilization of the wider Capgemini ecosystem into relevant pursuits
• The go-to-market and alliance management of strategic technology vendors like Salesforce, Pega, Microsoft.

Sep 2022 – Oct 2023 · 1 yr 1 mo

• Capgemini's skills in customer centric digital transformation powered by the amazing and innovative platform technology from our friends at Salesforce will allow us to deliver magical customer, employees and citizen experiences like no other!
• Our Nordic Center of Excellence is set up to help identify, shape and deliver customer transformation journeys for our strategic clients across the Nordics by bringing together our expertise within industry transformation, design, insights & data and technology.
• As a Head of the Center of Excellence, I am accountable for:
• Overall bookings for the BU Nordics
• Overall partnerships KPIs, including ACV and certification growth with Salesforce
• The identification, shaping and closing of strategic deals within Salesforce related projects and pursuits
• The overall win-rate of our strategic deals within the domain
• The management of the CoE team, with architects, industry specialists, transformation leads and business analysts
• The mobilization of the wider Capgemini ecosystem into relevant pursuits
• The go-to-market and alliance management of Salesforce

Jan 2020 – Oct 2023 · 3 yrs 9 mos

• As Digital Transformation Director, is spend my days working with leading Scandinavian and global companies to help them design, develop and scale digital transformation initiatives. I work across sectors with the most ambitious and large scale transformations where Capgemini is the trusted business partner.
• My primary area of responsibility within this role is to develop client relationships, drive client-centric innovation as well as working with partners, startups and analysts to make sure Capgemini's offerings in the market are relevant to our clients.
• I am part of the Market Unit Norway Leadership, and report to Country Manager Norway.

Jul 2018 – Jan 2020 · 1 yr 6 mos

• As Head of the Center of Excellence for Digital Customer Experience is spend my days working with leading Scandinavian and global companies to help them design and scale amazing customer experiences by connecting the dots between people, touch points, data, processes and partner eco systems.
• My primary area of responsibility within Capgemini is to develop client relationships, drive client centric innovation and attract and develop talent to deliver the best digital advisory in the market.
• A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion.

Apr 2016 – Jul 2018 · 2 yrs 3 mos

• I am currently leading the Center of Excellence for Digital Customer Experience (DCX), as part of Capgemini's European initiative to grow and innovate within DCX. My primary focus is to develop, sell and deliver innovative services within Customer Relationship Management, User Experience as well as Business Process Management, Robotics and AI.
• Digital Customer Experience (DCX) is a market-making and delivery support organization which consolidates Capgemini Group’s well established digital engagement expertise. DCX solutions are built upon unrivaled market understanding gained from our leading research with MIT, world-beating client experience, a culture of collaboration, a deep understanding of digital transformation across sectors and a global delivery footprint.
• By combining a deep understanding of the customer context with a single view of the enterprise, we enable organizations to take real-time decisions and drive business growth. Underpinned by a best-of-breed digital partner ecosystem, we provide a completely new spectrum of opportunities to our clients; we enable them to be closer to their customers with more personalized, relevant content, seamlessly delivered via multiple channels, in new innovative ways. Ultimately, our one-stop digital transformation capability helps CxOs to become digital leaders.

Jun 2015 – Apr 2016 · 10 mos

• I am currently located in Amsterdam, the Netherlands where I work as part of the Salesforce.com / DCX team of Capgemini Netherlands.
• Digital Customer Experience (DCX) is a market-making and delivery support organization which consolidates Capgemini Group’s well established digital engagement expertise. DCX solutions are built upon unrivaled market understanding gained from our leading research with MIT, world-beating client experience, a culture of collaboration, a deep understanding of digital transformation across sectors and a global delivery footprint. By combining a deep understanding of the customer context with a single view of the enterprise, we enable organizations to take real-time decisions and drive business growth. Underpinned by a best-of-breed digital partner ecosystem, we provide a completely new spectrum of opportunities to our clients; we enable them to be closer to their customers with more personalized, relevant content, seamlessly delivered via multiple channels, in new innovative ways. Ultimately, our one-stop digital transformation capability helps CxOs to become digital leaders.

Aug 2014 – Jun 2015 · 10 mos

• I am currently located in Amsterdam, the Netherlands where I work as part of the Salesforce.com / DCX team of Capgemini Netherlands.
• Digital Customer Experience (DCX) is a market-making and delivery support organization which consolidates Capgemini Group’s well established digital engagement expertise. DCX solutions are built upon unrivaled market understanding gained from our leading research with MIT, world-beating client experience, a culture of collaboration, a deep understanding of digital transformation across sectors and a global delivery footprint. By combining a deep understanding of the customer context with a single view of the enterprise, we enable organizations to take real-time decisions and drive business growth. Underpinned by a best-of-breed digital partner ecosystem, we provide a completely new spectrum of opportunities to our clients; we enable them to be closer to their customers with more personalized, relevant content, seamlessly delivered via multiple channels, in new innovative ways. Ultimately, our one-stop digital transformation capability helps CxOs to become digital leaders.

Sep 2012 – Aug 2014 · 1 yr 11 mos

• I work as a Senior Consultant in the Business Technology department in Capgemini where the key focus is on developing and supporting technology that helps large enterprises solve business critical challenges. My area of expertise is projects that is supported by Salesforce.com technology.
• In 2013, I was nominated to Capgemini's Emerging Leadership Programme, a global talent training run by the Capgemini University at Les Fontaines, France.
• Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Present in more than 40 countries, Capgemini reported 2011 global revenues of EUR 9.7 billion and employs over 120,000 people worldwide.

Nov 2010 – Jan 2024 · 13 yrs 2 mos

• Nova100 is a unique network for the most talented students and young professionals within the fields of business, economy, engineering, IT, technology and law.
• Nova 100’s existing partners have all realized the importance of networking with the most talented students. The Nova 100 Network gives the Partner Companies the opportunity to communicate with Nova 100 Members through events, seminars, lectures, lunch clubs and the Nova 100 Newsletter “The Telescope”.

Apr 2010 – Aug 2012 · 2 yrs 4 mos

• Employed as a Business Analyst in QuestBack.
• Main responsibilities include:
• Development of Customer Relationship Management strategies
• Implementation of CRM tools (Salesforce.com)
• Customer database analysis
• Development and implementation of product portfolio strategies
• Analysis related to acquisitions
• Market analysis
• I also have the role as our global Salesforce.com CRM Administrator/product owner. This includes responsibility for rolling out new best practices related to customer relationship management, sales and marketing management and F&A process optimization.
• During my last year in QuestBack, I was project manager for designing and developing a new, social intranet based on force.com and Salesforce technology. This project will be presented at Dreamforce'12, Salesforce's user conference in San Francisco. See details above.
• In 2011 I was appointed overall ambassador by co-workers and Managers for our new corporate values in the QuestBack Group, "Drive, Care and Innovate".

Jan 2008 – Apr 2010 · 2 yrs 3 mos

• QuestBack provides online Ask & Act services that empower relationship owners to secure successful professional relations. QuestBack enables users to Ask the right questions, to the right people, at the right time in order to gain valuable feedback from employees, customers, partners, members and other professional relations. Unique Act methodology allows direct dialogue and action based on the knowledge gained. QuestBack is an international company with presence in 16 countries and customers in more than 50. The Company is headquartered in Oslo, Norway.

Sep 2009 – Jun 2012 · 2 yrs 9 mos

• Working with issues related to the long term strategy of the newspaper, including online initiatives as well as renegotiation of several business critical contracts.

Aug 2009 – Sep 2010 · 1 yr 1 mo

• Research Assistant on the project "A Knowledge Based Norway". The project is led by professor Torger Reve. For more information, please see www.ekn.no.

Jan 2008 – Sep 2010 · 2 yrs 8 mos

• Working with project management and quality assurance of client projects.

Jun 2005 – Jan 2007 · 1 yr 7 mos

• Responsible for market analysis, competitor analysis and other client projects.
• Worked with clients like Lidl, McDonalds, Gyldendal, Statkraft and QuestBack.

Jan 2007 – Jan 2008 · 1 yr

• StudConsult AS is a student run company located at BI Norwegian School of Management in Oslo.
• StudConsult offers consultancy services within the fields of study at BI; market research, strategy, competitor analysis and related.
• During my year as a manager, I was head of 25 consultants and a revenue of 70.000 EUR.

Jan 2004 – Jan 2005 · 1 yr

• School Student Union of Norway is one of the largest youth organizations in Norway, organizing approximately 350 schools and more than 120.000 college students. Elevorganisasjonen is also responsible for Operation Dayswork (OD)
• As a Secretary General, I served as head of the main office. I was also responsible for budgeting, reporting and all other administrative issues. The annual budget under my control was approx 700 000 EUR.

Jun 2003 – Jan 2008 · 4 yrs 7 mos

• Worked part-time with sales of consumer electronics.
• I was also part of Expert Norge’s Marketing Board for mobile phones and computers. (2006)

Jan 2003 – Jan 2004 · 1 yr

• Student Representative with right of audience. Lånekassen manages financial aid to students in Norway at college and university level. The most debated issue during my period at the board was the modernization of the Loan Fund’s products, services and infrastructure.