Lemon Molla — Operations Associate

I believe in the power of connectivity to drive productivity, innovation, and success. With a diverse background in hospitality management, sales, leadership, and volunteer service, I have developed a strong foundation in customer service excellence, team leadership, and strategic operations management. Currently, I am serving as Store Manager at Al Tazaj Restaurant (Saudi Arabia), where I lead daily operations with a strong focus on quality service, customer satisfaction, and team development. My professional journey also includes international experience in travel, tourism, and client service, where I provided tailored holiday packages, air ticketing, and visa consultancy to a wide range of clients. Beyond my professional career, I have held leadership positions in voluntary organizations 🔹 Experience 1.Store Manager – Al Tazaj Restaurant Saudi Arabia — Present Lead daily operations with a strong emphasis on customer service, hospitality standards, and quality assurance. Manage and develop team members, ensuring smooth workflows and high morale. Oversee cost control, food safety, and operational efficiency to maximize performance. 2. Sales Executive Officer – Cosmos Holiday Ltd. Bangladesh — Previous Role Designed and deliverliday packages, air ticketing, and visa consultancy services. Provided excellent customer service and built strong client relationships through personalized solutions. Managed walk-in clients and corporate inquiries, ensuring client satisfaction and repeat business. 3. District Deputy Chief – Global Law Thinkers Society (GLTS)Bangladesh (6 months) Represented and supported leadership initiatives in a world record-holding, multi-professional, voluntary organization. Specialized in leadership, negotiation, and networking at a global level. 4. Vice President – Badhan (Rajendra College Unit) Bangladesh Coordinated blood donation campaigns and community service projects. Managed volunteers, developed engagement strategies, and enhanced organizational visibility. 5 Founder – Youth for Human Development (YHD) Student Forum Bangladesh Established a non-political, voluntary student organization to promote social awareness and youth development. Organized leadership programs, awareness campaigns, and networking opportunities for students. 🔹 Key Skills Hospitality & Restaurant Management Customer Experience & Service Excellence Team Leadership & Staff Development Strategic Operations & Cost Control Sales & Client Relationship Management Negotiation & Leadership

Stackforce AI infers this person is a Hospitality and Customer Service expert with strong operational management skills.

Location: Jiddah, Makkah, Saudi Arabia

Experience: 3 yrs 4 mos