Stephen Wise — CEO
I’ve spent my career helping companies take care of their customers, not just with good intentions, but with real systems, smart processes, and teams that know how to deliver value after the deal is done. Along the way, I’ve led Customer Success and post-sales strategy at companies like GitHub and Chef, built global operations from the ground up, and worked with everyone from early-stage startups to enterprise giants. My background blends Customer Success, DevOps, and change management; but at the core, I’ve always been focused on one thing: helping people solve problems without getting lost in the noise. These days, I’m building something new. Something that brings together everything I’ve learned about post-sales, automation, and sustainable growth. I care deeply about how teams scale, how knowledge is shared, and how we make the work feel a little more human, even as tech gets smarter. If any of that resonates, or you just want to swap notes about CS, systems thinking, or the weirdness of building from zero, I’d love to connect.
Stackforce AI infers this person is a SaaS Customer Success Leader with a focus on automation and team efficiency.
Location: Seattle, Washington, United States
Experience: 19 yrs
Skills
- Customer Success
- Digital Strategy
- Project Management
Career Highlights
- Led Customer Success at GitHub and Chef.
- Built global operations from the ground up.
- Focused on sustainable growth and team empowerment.
Work Experience
Monocle
CEO & Founder (2 yrs 2 mos)
GitHub
Director of Digital Customer Outcomes (1 yr 11 mos)
Director of Customer Success (2 yrs 7 mos)
Nutanix
Senior Manager of Customer Success, Systems Engineering (4 mos)
Chef Software
Senior Manager of Customer Success (1 yr 11 mos)
Customer Success Manager-Global (1 yr 10 mos)
SAP Concur
Strategic Customer Success Manager (11 mos)
Agility Recovery
Enterprise Customer Success Manager (2 yrs 3 mos)
United States Air Force
Technical Sergeant (6 yrs 8 mos)
Education
Bachelor of Arts (B.A.) at Thomas Edison State University
Associates at Community College of the Air Force