Sep 2022 – Nov 2022 · 2 mos · Philippines

Mar 2022 – Oct 2022 · 7 mos · Philippines

• In this role, I oversee a team of highly dedicated account managers who act as champions of Integrated Marketing services to the larger TaskUs organization. I ensure that the account management team is nurturing a healthy relationship with the stakeholders, and is meeting the delivery of quality work through solid collaboration with the other Integrated Marketing teams. I am also responsible for keeping the team’s KPIs in check and helping the stakeholders meet their overall marketing objectives and grow their sales and operational goals.

Jul 2020 – Mar 2022 · 1 yr 8 mos · Philippines

• I lead a team of Proposals Managers and, together, we take charge of writing, gathering, and finalizing all content found in client-facing output primarily in the form of proposals, client presentations, case studies, and even videos. We are also in-charge of accommodating clients as they visit TaskUs’ various sites, coordinating with various departments in finalizing all aspects of their stay, agenda, and key deliverables during the visit itself.

Jan 2017 – Present · 9 yrs 4 mos

• As an outsourced international bid specialist, I am directly involved with clients and stakeholders in the preparation of proposals, from concept through the presentation to the customer. It is my duty to ensure that all proposals meet the requirements of the clients’ customers and clearly define the services and the benefits they offer. In accordance with best practice, I ensure that all proposals are developed in a timely manner and are in compliance with APMP standards. We have an international client base in various industries including remote site support services, digital marketing, mining, construction and manpower services.
• In the last 3 years, I have worked on high-value proposals resulting in multi-million-dollar growth for the organisations I have worked with.

Jan 2017 – Nov 2022 · 5 yrs 10 mos

• As a startup owner, I was responsible for EVERYTHING. Along with a handful of creatives, we started with building websites for my close friends' businesses. I was responsible for project management, accounts, HR and recruitment, business development, account/client management and quality management. My skills were honed by continuously learning better ways to do things during project implementation. When we were able to infiltrate the UK market, our team had to grow to adapt to the requirements of our clients.
• As part of my responsibilities, I am also involved in creating various marketing strategies for our clients, develop proposals that highlight the benefits of outsourcing and how we are able to provide support to our clients so they may reach operational excellence and develop business processes improvement that will create an efficient venue for our team and the client's team to collaborate.

Jan 2016 – Jan 2017 · 1 yr · NCR - National Capital Region, Philippines

• In my role as a Business Development Manager and Account Manager, I was responsible for continuously growing the business and strengthening relationships between StraightArrow and its clients. As with any company, the unique selling point would be the operational excellence we are offering to further grow our clients' businesses and allow them to focus on the more important things of their business.
• Relationships built on trust and performance is my goal. We collaborate with our clients to create key performance metrics and find ways to creatively meet these metrics. I perform regular risk assessments on projects and identify challenges that could have a potential impact on commercial and on the operations.
• In this role, I believe that the most important thing is communication - not just within the team but also with our clients. I am responsible for creating bespoke proposals that address our clients' pain points and come up with solutions that produce tangible results.

Nov 2013 – Aug 2015 · 1 yr 9 mos

• I am responsible for overseeing the entire proposal preparation process, from concept to submission, ensuring that all proposals meet the specific requirements of the client and effectively showcase the services and benefits we offer. Adhering to industry best practices, I guarantee that all proposals are completed within the designated timeframe and align with the APMP standards.
• In addition to preparing bid qualification documents and making bid/no bid decisions with executive management, I collaborate with the portfolio manager and general manager to create a proposal plan that aligns with our budget and timeline objectives. I scrutinize proposal documents to ensure they comply with mandatory requirements and any special evaluation criteria.
• To assess technical, financial, and schedule risks pertinent to the proposal, I conduct a preliminary evaluation. I then distribute the proposal documents to the appropriate teams and provide them with a matrix detailing their roles, as well as a proposal preparation plan and/or response plan.
• I carefully define the scope of work and services for the client and highlight any necessary clarifications or exceptions to the RFP. I write the technical response, ensuring compliance and responsiveness to all client requests.
• Finally, I review the proposal document and ensure it meets all necessary requirements and effectively addresses the client's needs.

Jan 2013 – Nov 2013 · 10 mos

• As a Proposal and Marketing Coordinator, my responsibilities are extensive but can be broadly summarised. I am primarily accountable for the creation of proposals that satisfy both the technical requirements and commercial viability, always in compliance with the Association of Proposal Management Professionals (APMP) best practices.
• I keep a continuous watch on all channels where procurement opportunities might arise, conducting research and assessing opportunities as they appear. Additionally, I oversee vendor registrations and ensure their timely renewal. My role is instrumental right from the initial research on business opportunities to the final proposal submission, where I coordinate the writing effort, lead proposal meetings, and maintain the submission timeline. I closely collaborate with the Commercial Manager in the development, planning, and direction of sales within each proposal.
• Concomitantly, I manage the design and upkeep of the company website, supervise public relations, and monitor conference organizers and advertisers. I provide management with support in producing presentations, speeches, press releases and other associated marketing, and public relations material wherever necessary. Finally, I oversee the enforcement of the company branding policy and, as required, travel with the Chief Operating Officer or Commercial Manager to attend trade shows, conferences or visit potential clients.

Sep 2012 – Jan 2013 · 4 mos · Dubai, United Arab Emirates

• My responsibilities include the management of technical and commercial proposals by utilising proven APMP methodology. The skills I honed during my time as a Proposal Manager includes persuasive writing techniques, coordinating with Subject Matter Experts (SMEs) to formulate proposals that are responsive and compliant to the requirements of the client.
• Contracts won:
• Supply of Fuel and Fuel Products in Iraq
• Construction, Management and Operation of a Dining Facility in Afghanistan

Apr 2012 – Sep 2012 · 5 mos · Dubai, United Arab Emirates

• In my role as a Proposal Specialist, I shoulder the responsibility of crafting all assigned proposals, ensuring that they meet the requirements of clients and comprehensively define the scope of work and services to both the client and the internal execution group. I always make sure to complete the proposal preparation within the designated timeframe to comply with both internal review requirements and customer requirements.
• More specifically, my duties involve working with the Business Development & Capture Manager to develop a proposal plan that is both budgetary and timewise feasible. I carefully scrutinize the inquiry documents, looking out for any special requirements that the proposal must meet. Moreover, I distribute the inquiry documents as required to other team members involved in the proposal and estimate preparation.
• I gather input from other departments, such as Engineering, Estimating, Contract Administration, and Construction, as needed, to prepare the proposal. Writing the proposal is primarily my responsibility, including preparing a preliminary assessment of technical, financial, schedule, or any other unusual risks attached to a proposal.
• I am meticulous about defining the Scope of Work and Services being offered to the customer and pointing out any clarifications or exceptions to the client's inquiry, making sure to keep up-to-date with approved company vendors, estimating methods, and project execution procedures.
• Moreover, I get feedback from completed projects on "lessons learned" and incorporate them into future proposals. I prepare and take charge of the Proposal Turnover meeting, ensuring to provide all necessary supporting documentation.
• To make the proposal-writing process more streamlined and efficient, I maintain a Proposal Library and Knowledge Bank that contains essential proposal content. Finally, I take ownership of all opportunity identification and tracking, creating opportunity reports for review.

Oct 2010 – Mar 2012 · 1 yr 5 mos · Dubai, United Arab Emirates

• Supreme is one of the largest providers of base life support services, fuel, catering, foodservice, logistics and aviation services in the world's most challenging environments.
• My responsibilities as a Proposals Officer include putting together technical and/or commercial responses to RFPs issued by government and non-government clients like NATO and United Nations; ensuring that the bid process is in accordance with APMP Best Practice; providing full support to the Bid Manager in terms of collaborating with Subject Matter Experts (SMEs) to produce a technically compliant and responsive proposal; and producing aesthetically pleasing proposal document that will be appreciated by our different clients.
• Contracts won:
• Construction of a Water Bottling Plant in Afghanistan
• Construction, Management and Operation of a Dining Facility in Uganda
• Operations and Maintenance of a Camp in Kosovo
• Provision of Catering Services in Liberia
• Supply of Food and Water in Somalia

Aug 2008 – Oct 2010 · 2 yrs 2 mos · United Arab Emirates

• Directly involved in the following projects:
• New York University Abu Dhabi, UAE – (Capex – exceeding AED 2.5B). Project Secretary. Responsibilities included administrative support to the staff in the NYUAD Project site, assist in organizing project documents, word processing and formatting of outgoing correspondences from the Project Manager. Full time in assisting the Commercial Manager in Project Cost, Time and Resource Management as well as in technical programs internally such as J-Flo and MIS.
• MEAO Rebasing Project, Dubai, UAE – (Capex – exceeding AED 200M). Document Controller. Responsibilities included administrative support to the staff in the project, assist in organizing project documents, word processing and formatting of outgoing correspondences from the Resident Engineer. Assisted the Site Inspectors in creating a document control system that was eventually used as quick reference to monitor/track outstanding issues.
• Dubai University Hospital, Dubai, UAE – (Capex - AED 1.5B). Senior Document Controller. Reports directly to the Project Manager and Resident Engineer. Responsibilities included ensuring timely flow of project documents between the Client, several Contractors/Consultants and GHD via Aconex, a web-based document controlling software, checking the quality of the drawings and/or documents that were being transmitted to comply with GHD quality standards. Utilized AutoCAD to assist with compliance with the project deliverables and produce, format and process reports, specifications and correspondences for the projects as well as maintain and update the register of drawings and documents.
• Palm Jebel Ali Villas, Dubai, UAE – (Capex - AED 9B). Document Controller. Responsibilities included updating the project correspondences, reports, registers and assist in preparing drawing packages in accordance with the deliverables schedule of the Project Manager.

Jun 2008 – Aug 2008 · 2 mos · United Arab Emirates

• Directly involved in the following projects:
• Dubai Metro Project – (Capex - AED 15.5B). Senior Document Controller. Responsibilities included checking and monitoring the incoming and outgoing project documents for the glass panel installation, preparing transmittals and correspondences. Utilized AutoCAD softwares to assist the team in the project deliverables.
• Dubai Mall Carnival Grove, Dubai, UAE – (Capex - AED 2.6B) Dubai Mall is the largest mall in Dubai and in the world. Senior document controller. Responsibilities included monitoring drawings and submittals for the cladding of the Carnival Grove area in Dubai Mall and using AutoCAD to assist in drawing production and transmittal.
• Al Raha Beach Resort, Abu Dhabi, UAE – (Capex - AED 269M) Senior Document Controller. Responsibilities included formatting and preparing the tender document for cladding. Utilized AutoCAD to assist in the production of tender drawings.