Nov 2021 – Nov 2025 · 4 yrs

• As Managing Director, I led and grew Accenture’s consulting services across front office, digital commerce, GenAI, loyalty, marketing, and customer experience, shaping commercial and customer-centric capabilities for major retail and consumer brands. I built and scaled global, multidisciplinary high performing teams across design, strategy, engineering, and operations to drive data-led transformation, revenue growth, and enterprise modernization. I also served as a client account lead for key retail clients, delivering tech-enabled transformation and measurable business impact.

Dec 2018 – Nov 2021 · 2 yrs 11 mos

• In this position, I led our book of business for a retail client, we partnered on designing future store concepts, customer growth strategies, and immersive experiences. Additionally, I assumed the role of Strategy & Consulting Lead for a major US retailer. We helped the client to cultivate new growth avenues including online marketplaces, loyalty programs, retail media networks, and eCommerce. Despite challenges like racial tensions and the COVID-19 pandemic, we sticked together as a team and delivered double-digit growth for the account.

Dec 2015 – Dec 2018 · 3 yrs

• As a manager at Accenture, I transitioned from sales to a delivery lead role, focusing on strategy and consulting for retail and CPG clients. I led the delivery of a B2B platform for a major CPG company, overseeing vendor selection, development, and change management. Our team of 20+ members shifted call center orders online, resulting in a channel now generating over $4B in revenue for the client.

May 2013 – Dec 2015 · 2 yrs 7 mos

• We were one of the fastest growing entities within Accenture. My role was to customize our digital solutions to fit client context, build demos, prepare sales pitch, roadshows, respond to RFPs. We were a very energized high performing team, and I had a group of five analysts and consultants reporting to me and we worked closely with offshore development teams to curate our demos.

May 2011 – May 2013 · 2 yrs

• In 2011, I joined Accenture Digital in a sales capacity. At that time, Accenture was in the process of establishing this entity to develop our digital capabilities arm. It was a thrilling experience to be involved in its early stages of inception. Within this role, I had the opportunity to define our offerings, shape our go-to-market (GTM) strategy, and contribute to the growth of the practice.

May 2010 – May 2011 · 1 yr · Greater Atlanta Area

• Upon relocating to the US in 2009, I began my career anew with The Home Depot as a consultant. Our primary objective was to spearhead the launch of the THD mobile application for the US and Canada markets. In my role as a business analyst, I collaborated closely with customers, designers, developers, and various business stakeholders to gather requirements and facilitate the successful rollout across different geographical regions.

Aug 2007 – Dec 2009 · 2 yrs 4 mos · Bengaluru Area, India

• I joined an entrepreneurial team within Samsung's mobile division, focusing on building innovative solutions for the unorganized retail segment in India. Working alongside a dynamic team of thinkers and doers, I engaged in ethnographic research, customer segmentation, and the development of business cases. I got the opportunity to work on the entire product lifecycle, from ideation and rapid prototyping to full-scale implementation.

Jul 2006 – Jul 2007 · 1 yr · Bengaluru Area, India

• I secured my first job through campus recruiting at Sasken Technology. In this role, I worked as a Multimedia Middleware Engineer, specializing in the Linux Kernel, which later evolved into the foundation for the Android platform.