Julie Ehrmann — CEO
As Client Operations & Knowledge Director at Brevo, I lead a team of 18 to boost operational excellence across all client-facing functions (Customer Experience, Customer Success & Solutions, 180+ people). We focus on optimizing processes, data and tools to empower teams with seamless workflows and actionable insights, elevating the client journey at every touchpoint. We also drive company-wide knowledge management : from implementing AI-powered productivity solutions to building robust internal documentation, orchestrating live training and designing impactful product enablement programs & client webinars. With 3.5+ years at Brevo, I’ve held pivotal roles as Revenue Operations Director and Chief of Staff, where I championed strategic execution and cross-team collaboration, always with a data-driven approach. Prior to Brevo, I spent five years in Venture Capital as a Growth Equity investor at Partech, honing my analytical, strategic, and stakeholder management skills. Driven by team spirit and shared energy, off the clock I’m often found trail running, ski-touring, kitesurfing, wing-foiling, cycling, or on a rugby field. Let's connect if you share my passion for building high-performing teams, making structured data-driven decisions, leveraging knowledge as a strategic advantage, or exploring outdoor adventures!
Stackforce AI infers this person is a Client Operations and Growth Equity expert in the SaaS industry.
Location: Paris, Île-de-France, France
Experience: 9 yrs 6 mos
Skills
- Client Operations
- Knowledge Management
- Revenue Operations
- Data Analysis
- Business Operations
- Growth Equity
- Venture Capital
- Business Development
- Corporate Restructuring
- Sales & Marketing
- Project Management
- Sales
Career Highlights
- Led a team of 18 to enhance client operations.
- Implemented AI-powered productivity solutions company-wide.
- Honed analytical and strategic skills in Venture Capital.
Work Experience
Brevo
Client Operations & Knowledge Director (1 yr 3 mos)
Revenue Operations Director (1 yr 6 mos)
Chief Of Staff (1 yr 3 mos)
Partech
Senior Associate - Growth Equity (9 mos)
Associate - Growth Equity (1 yr 8 mos)
Analyst - Growth Equity (1 yr 5 mos)
Venture Capital Analyst (4 mos)
Ubudu
Business Developer (5 mos)
EY
Corporate Restructuring Consultant (5 mos)
WIZDEO
Sales & Marketing Assistant - Branded Content Youtube (3 mos)
L'Oréal
Sales Representative (2 mos)
ESCP Challenge - Junior Consulting
Project Manager (1 yr 8 mos)
Monoprix
Sales Assistant (0 mo)
Education
Master in Management at ESCP Business School
Bachelor of Business Administration - BBA at The University of Texas at Austin
FullStack Developer at Le Wagon
at Classes Préparatoires Lycée Madeleine Daniélou