Paayal Varma

CEO

Gurgaon, Haryana, India33 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 194% of sales targets consistently.
Top 15 trainer globally recognized.
First from India in President Club.

Stackforce AI infers this person is a seasoned professional in Training and Development within the BFSI sector.

Contact

Skills

Core Skills

SalesTrainingLeadershipCoachingAuditRisk ManagementTrade Services

Other Skills

Business DevelopmentClient EngagementPublic SpeakingExecutive CoachingCorporate TrainingOrganizational DevelopmentComplianceLoan ManagementClient NegotiationPaymentsCustomer ServiceAudit & ComplianceLegal LiaisingRisk MitigationCredit Management

About

Overachieved targets @ 194% | Consistently achieving monthly sales targets | New clients billed | New clients pursued | Build relationships | Watching conversions happen continuously. Flexible and Dependable. Adaptable and Creative. Resilient and Authentic. Head customer solutions - Support sales team. Master trainer - Support trainer team. First from India to be invited to DC&A's President Club | Amongst #top 15 trainers in the world Leader in testimonials generation.

Experience

33 yrs

Total Experience

8 yrs 3 mos

Average Tenure

10 yrs 9 mos

Current Experience

Dale carnegie india

2 roles

Head, Customer Solutions and Master Trainer

Aug 2015 – Present · 10 yrs 9 mos

Associate Vice President - Sales, North | Business and Performance Coach ISCP ICF Credentialed Coach

Aug 2015 – Jul 2022 · 6 yrs 11 mos

Current Role and Position: Associate Vice President - Sales, North | Business and Performance Coach ISCP ICF Credentialed Coach
Certification(s):
Dale Carnegie & Associates Inc. - Dale Carnegie pre-DNA and DNA Certification
Dale Carnegie & Associates Inc. - Leadership Training For Managers
Dale Carnegie & Associates Inc. - Winning With Relationship Selling
Dale Carnegie & Associates Inc. - High Impact Presentations
Dale Carnegie - Train the Trainer
Certified Digital Trainer & Producer
Certified Corporate & Institutional Trainer
Certified Neuro Linguistics Master
Hypnosis – Hypnotic induction mastery
TA 101 (Transaction Analysis)
Psychometric assessor – PerformanSe | DISC
Business and Performance Coach ISCP ICF Credentialed Coach
Some fun facts about Paayal @ Dale Carnegie:
Lead testimonials generator year after year
Preferred trainer and facilitator for clients
Pilots projects to influence client stakeholders
Speaker in leadership interventions
Panelist at client interventions
Run business briefing sessions for clients
Preferred marketing webinar conductor
Solution driver for business development team
Auditor for strategic mandate reports
Can dance if she borrows your feet!
Experience:
Trainer | Facilitator – Corporates | Institutions | CSR
Business & Growth Coach; Executive Coaching
Psychometric Assessor | TNA &TNI | ACDC
Organization Development | Manage strategic accounts
Business Consultancy & Development
Paayal comes with 30 years of experience, with 23 years in BFSI with American Express, Standard Chartered, & YES Bank. She moved from BFSI as VP, Central Surveillance (Audit & Compliance).
As a senior training consultant, Paayal has trained in India, UAE, Colombo and Bangladesh. She believes in influencing behavior to enable change in performance. This helps her create business impact and clear outcomes.

SalesCoachingTrainingBusiness DevelopmentClient Engagement

Independent training consultant

Training And Development Consultant

Jan 2015 – Aug 2015 · 7 mos · Gurugram, Haryana, India

1. Executive coach for senior management profiles
2. Corporate trainer
3. Consultant for Organizational Development
4. Image consultant

Executive CoachingCorporate TrainingOrganizational DevelopmentCoachingTraining

Yes bank

Vice President - Central Surveillance

Jul 2010 – Jan 2015 · 4 yrs 6 mos · Gurugram, Haryana, India

Vice President – Central Surveillance, Operations & Service Delivery (Audit & Compliance) - North & East (Appx 250 branches overall, with focus on 110 high risk branches); Mentoring future leaders
Asst Vice President - Cluster Service Delivery Leader, Gurgaon: Corporate & Branch Banking
1. Audit & regulatory compliance; Offsite/CCTV reviews
2. Regional training; Mystery shopping
3. Human Resource Planning
4. Formulate processes, identify risks & mitigate through detection & prevention mechanisms
5. Liaison with Business, product, compliance and legal (Manage responses to regulatory authorities, statutory bodies & court cases)
5. Process structuring, Risk management, Sales & Relationship management
6. Monitor revenue leakage, financial / reputation loss, adverse audit reports, OR events
7. Drive quality / process efficiency projects
8. Implement solution sets for clients; Support sales through structured business calls
9. Monitor Branch business performance based on service & lead conversions

AuditComplianceRisk ManagementTraining

Standard chartered bank

Trade Services (Transitioned from Amex to SCB)

Jan 2008 – Jul 2010 · 2 yrs 6 mos · Gurugram, Haryana, India

Trade Services: Transition from AEB to SCB (Ref: Merger in 2008)
Trade Services: Exports & Imports, Loans & Guarantees – Pre & Post Transition + New Businesses
Lead pre & post transition phase for Exports, Imports, Loans & Guarantees
1. Loans documentation; Transactions: Disbursal, roll-over, repayment, charge-back
2. Monitor limits assigned & collateral against credit approvals; Align recovery process
3. Negotiation of export documents; Monitor reimbursement claims & overdue payments
4. Remittances & Receipts - Exports & Imports
5. Manage reconciliation, GR Waivers, BRCs, regulatory R-Returns, XOS & BEF statements

Trade ServicesLoan ManagementClient Negotiation