M

Mike Kunkle

Co-Founder

New Ipswich, New Hampshire, United States35 yrs 11 mos experience
Most Likely To Switch

Key Highlights

  • Achieved $398MM revenue increase in one year.
  • Increased sales per rep by 47% through strategic changes.
  • Aligned hiring and training practices for improved performance.
Stackforce AI infers this person is a B2B Sales Enablement Expert with a focus on Performance Improvement.

Contact

Skills

Core Skills

Sales TransformationSales TrainingSales EnablementSales EffectivenessPerformance Improvement

Other Skills

EnablementSolution SellingChange ManagementGo-to-Market StrategyContinuous ImprovementBusiness-to-Business (B2B)Sales MethodologyPerformance ManagementRequirements AnalysisSales ManagementSales CoachingSales ProcessSales OperationsDemand GenerationInstructional Design

About

๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—ผ๐—ฟ๐—ด๐—ฎ๐—ป๐—ถ๐˜‡๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ฑ๐—ผ๐—ปโ€™๐˜ ๐—ฟ๐—ถ๐˜€๐—ฒ ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—น๐—ฒ๐˜ƒ๐—ฒ๐—น ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ด๐—ผ๐—ฎ๐—น๐˜€ - ๐˜๐—ต๐—ฒ๐˜† ๐—ณ๐—ฎ๐—น๐—น ๐˜๐—ผ ๐˜๐—ต๐—ฒ ๐—น๐—ฒ๐˜ƒ๐—ฒ๐—น ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐˜๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐˜€๐˜†๐˜€๐˜๐—ฒ๐—บ๐˜€. ๐—”๐—–๐—›๐—œ๐—˜๐—ฉ๐—˜๐— ๐—˜๐—ก๐—ง๐—ฆ: Iโ€™ve helped sales teams (in both employers and clients) achieve significant growth: ๐Ÿ”น Achieved a $398MM revenue increase and a $9.96MM net ROI in one year with the full implementation of my Building Blocks of Sales Enablement. ๐Ÿ”น Increased sales per rep by 47% through changes in territory management, sales methodology, and sales coaching. ๐Ÿ”น Improved average profitability per sales rep by 11% in 4 months. ๐Ÿ”น Aligned hiring, training, compensation, coaching, and performance management practices to increase new hire sales performance. Result: Newly trained 4-month sales reps outperformed a control group of 5-year employees. ๐Ÿ”น Increased sales per employee in the 3-month period after sales training by 2.3 per month (average revenue increase of $183K per class of 12, or over $36.6MM over 12 months). ๐Ÿ”น Led $8MM sales office, achieved goals in every category, exceeded quota, increased sales results 600% over previous year, decreased net operating expenses by 21%. ๐Ÿ”น Guided clients to achieve significant top-line sales growth through sales methodology training and sales coaching/management training. Result examples: 12%, 12.6%, 19.1%, 25%, and 34% increases. ๐—›๐—ข๐—ช? Not through motivational speeches or one-off training, but through data-driven diagnostics, methodology built from top-performer analysis, teaching managers to lead and coach effectively, and implementing repeatable sales systems and enablement programs designed to scale. If youโ€™re a CEO, CRO, CSO, sales enablement or sales operations leader looking to build scalable sales infrastructure, elevate performance, or improve your teamโ€™s selling system, letโ€™s talk. ๐—˜๐—ซ๐—ฃ๐—Ÿ๐—ข๐—ฅ๐—˜ ๐Ÿ”น My Advisory & Coaching Services: https://bit.ly/TSR_Services ๐Ÿ”น Find me online & connect: https://linktr.ee/mikekunkle ๐Ÿ”น The Building Blocks of Sales Enablement book: https://bit.ly/BBofSE ๐Ÿ”น Modern Sales Foundations course: https://bit.ly/MSF-site ๐Ÿ”น Sales Coaching Excellence course: https://bit.ly/SCE-site ๐Ÿ”น Sales Management Foundations course: https://bit.ly/SMF-site ๐—–๐—ข๐—ก๐—ง๐—”๐—–๐—ง ๐— ๐—˜ ๐Ÿ”น Reach out here on LinkedIn or see: https://mikekunkle.com/services (bottom of page)

Experience

35 yrs 11 mos
Total Experience
2 yrs 8 mos
Average Tenure
11 yrs 8 mos
Current Experience

Skilldirector

Member Board of Directors

Jul 2024 โ€“ Jul 2025 ยท 1 yr ยท United States ยท Remote

  • Serving as a member of the board of directors for SkillDirector / Edutainment Media.
  • SkillDirector provides a suite of competency model services and a SaaS platform, enabling a culture of lifelong learning to help companies upskill and reskill their talent to achieve their organizational goals. Their software system allows sellers to self-assess on a set of sales competencies, and managers to assess their reps, which leads to a conversation about alignment and perceptual differences and a personalized learning plan aimed at closing identified competency gaps.
  • SkillDirector fosters a culture of coaching and a cadence of continuous improvement. It supports the adoption and mastery of your chosen sales methodology and complements any coaching approach.
  • See https://skilldirector.com/ for more.

Modern sales foundations (powered by sparxiq)

Vice President, Sales Effectiveness Services

May 2020 โ€“ Present ยท 6 yrs ยท New Hampshire, United States ยท Remote

  • Modern Sales Foundations is the training division of SPARXiQ, launched in 2020. They provide sales and sales management training. Courses include B2B sales methodology, negotiation, relationship building, virtual selling, sales coaching excellence, and sales management foundations.
  • See https://modernsalesfoundations.com for more.
  • I support the implementation of courses that include my intellectual property and content, which include:
  • ๐Ÿ”นModern Sales Foundations: https://bit.ly/MSF-site
  • ๐Ÿ”นSales Management Foundations: https://bit.ly/SCE-site
  • ๐Ÿ”นSales Coaching Excellence: https://bit.ly/SCE-site

Sparxiq

Vice President, Sales Effectiveness Services

Dec 2018 โ€“ Present ยท 7 yrs 5 mos ยท New Ipswich, New Hampshire, United States ยท Remote

  • ๐—œ๐—ก๐—ง๐—˜๐—Ÿ๐—Ÿ๐—œ๐—š๐—˜๐—ก๐—ง ๐—ฆ๐—”๐—Ÿ๐—˜๐—ฆ & ๐—ฃ๐—ฅ๐—ข๐—™๐—œ๐—ง ๐—”๐—–๐—–๐—˜๐—Ÿ๐—˜๐—ฅ๐—”๐—ง๐—œ๐—ข๐—ก
  • ๐—–๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€ ๐˜๐˜‚๐—ฟ๐—ป ๐˜๐—ผ ๐—ฆ๐—ฃ๐—”๐—ฅ๐—ซ๐—ถ๐—ค ๐˜๐—ผ ๐—ถ๐—บ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ ๐˜€๐—ฎ๐—น๐—ฒ๐˜€ ๐—ฟ๐—ฒ๐˜€๐˜‚๐—น๐˜๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฎ๐—ฐ๐—ฐ๐—ฒ๐—น๐—ฒ๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ถ๐˜๐—ฎ๐—ฏ๐—น๐—ฒ ๐—ด๐—ฟ๐—ผ๐˜„๐˜๐—ต.
  • SPARXiQ is committed to helping manufacturing and distribution companies solve business challenges by enabling data-driven decisions and equipping their sales team to accelerate results.
  • Their sales training brand is now Modern Sales Foundations. When clients purchase sales or sales management training solutions that include my intellectual property and content, I support the implementations to help them achieve the outcomes they want.
  • ๐—ฆ๐—ฃ๐—”๐—ฅ๐—ซ๐—ถ๐—ค ๐—ผ๐—ณ๐—ณ๐—ฒ๐—ฟ๐˜€:
  • ๐Ÿ”นStrategic pricing services (see: https://sparxiq.com/pricegps/)
  • ๐Ÿ”นSales & business analytics (see: https://sparxiq.com/business-analytics/ & https://sparxiq.com/salesgps/)
  • ๐Ÿ”นSales enablement (based on my book, The Building Blocks of Sales Enablement - see: https://bit.ly/BBofSE)
  • ๐Ÿ”นSales advisory services (see: https://bit.ly/iQAdvisoryServices)
  • ๐— ๐—ผ๐—ฑ๐—ฒ๐—ฟ๐—ป ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—™๐—ผ๐˜‚๐—ป๐—ฑ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ผ๐—ณ๐—ณ๐—ฒ๐—ฟ๐˜€ ๐˜๐—ต๐—ฒ๐˜€๐—ฒ ๐—ฐ๐—ผ๐˜‚๐—ฟ๐˜€๐—ฒ๐˜€ ๐˜„๐—ถ๐˜๐—ต ๐—บ๐˜† ๐—ฐ๐—ผ๐—ป๐˜๐—ฒ๐—ป๐˜:
  • ๐Ÿ”นSales methodology via their Modern Sales Foundations course (see: https://bit.ly/MSF-site)
  • ๐Ÿ”นSales Management Foundations course (see: https://bit.ly/SMF-site)
  • ๐Ÿ”นSales Coaching Excellence course (see: https://bit.ly/SCE-site)
  • They also offer other courses, as well. Explore their website to learn more: https://modernsalesfoundations.com
EnablementSales TrainingSales TransformationSales EffectivenessSolution SellingRequirements Analysis+6

Fast lane us

VP, Sales Transformation Services

Mar 2017 โ€“ May 2018 ยท 1 yr 2 mos ยท Greater Boston Area

  • I built and led the sales transformation practice for Fast Lane (see http://www.FastLane.com), a new division of Fast Lane Consulting & Education Services.
  • Fast Lane serves the high-tech market and provides training and consulting services to enable technical teams to perform at their highest levels. Clients range from growing mid-market systems integrators to Fortune 25 digital transformation leaders.
  • Fast Lane also focuses on the high-tech market, serving the Internet of Things/Industrial Internet sector and all the various players in the IoT ecosystem (OEMs, VARs, SIs, etc.).
  • We established the sales transformation practice to guide clients through the process of preparing their sales force, channel, and ecosystem partners to capitalize on the market opportunities ahead with IoT. Solutions included diagnostics, assessments, sales competency work, sales process and buying process alignment, a systems approach to sales (primarily the sales selection, sales readiness and enablement, sales learning, and sales management systems) and the 5 stages of sales mastery and behavior change, to deliver pre-determined outcomes. I provided the expertise internally and put the necessary partnerships in place to help clients radically transform their sales results.
  • Download the white paper I wrote for them on Realizing the Growth Potential of the Internet of Things at: http://bit.ly/IoTPotential-FLD
  • Download my eBook on Sales Coaching Excellence at: http://bit.ly/SalesCoachingEbook-FLD
EnablementSales TrainingSales TransformationSolution SellingChange ManagementGo-to-Market Strategy+3

Brainshark

2 roles

Sr. Director, Sales Readiness Consulting

Oct 2016 โ€“ Jan 2017 ยท 3 mos ยท Greater Boston Area

  • Did demand generation by sharing thought leadership about Sales Readiness, Sales Enablement, Sales Training, Sales Coaching, Sales Manager Enablement and more, through webinars, publishing, podcasts, and speaking.
  • Published in many leading industry content providers including Brainshark, Sales & Marketing Management, Selling Power, MarTech Advisor and more; quoted in Forbes.
  • Leading monthly webinar series for Brainshark and Sales & Marketing Management, and participating in BrightTALKโ€™s Sales Experts channel.
  • In the role transition in late Q4 2016, drove 1,778 registrations, 810 AQLs, and 6 fully-qualified leads (so far) with only 3 webinars.
  • See my posts on Brainshark's blog at:
  • https://www.brainshark.com/ideas-blog/blogger-bios/mike-kunkle
  • See Brainshark upcoming webinars and on-demand replays at:
  • https://www.brainshark.com/company/events
  • Join the Sales Experts BrightTALK channel (I'm a webinar leader there) at:
  • https://www.brighttalk.com/channel/14877/the-sales-experts-channel
  • In 2017, I'll be leading a monthly webinar series on Sales & Marketing Management Magazine's channel, "Sales Transformation Series with Mike Kunkle." See:
  • http://bit.ly/MKonSMMConnect
  • For an example of the value I've delivered over my career, see http://bit.ly/MikeKunkleCareerProfile
EnablementSales TrainingSales TransformationSolution SellingChange ManagementGo-to-Market Strategy+3

Sr. Director, Sales Enablement

Sep 2015 โ€“ Oct 2016 ยท 1 yr 1 mo ยท Greater Boston Area

  • Brainshark helps thousands of companies around the world improve productivity with cloud-based solutions for sales, marketing, training, and sales coaching. Brainshark sales enablement software solutions accelerate revenue through faster training, increased buyer engagement, and more successful sales conversations.
  • Responsible for sales onboarding, sales training, sales certifications, sales readiness, sales manager development, talent development, sales methodology implementation and certification, sales enablement - including working with Marketing on sales messaging and administration of sales enablement tools - and overall sales productivity. Lead a team of 3 sales enablement specialists.
  • Implementing sales process and sales methodology (including Force Management's Command of the Message and Command of the Sale).
  • Aligning content to the buying process exit criteria for our various buyer personas and preparing sales reps to deliver consistent messaging and articulate value.
  • Providing business and financial acumen training to prepare reps to have better business conversations with executive buyers.
  • Managing the internal implementation, adoption and effective of Brainshark Sales Accelerator, to serve up the right content to sales reps, at the right time in the sales process, for the right buyers.
  • Improving sales onboarding to shorten ramp-up and improve new-hire productivity.
  • Implementing more effective sales hiring systems.
  • Creating effective learning systems with the right content, knowledge sustainment, skills transfer, and coaching to mastery.
  • Implementing CloudCoaching International's "Pathways to Growth" and 9 Disciplines for sales management and providing sales coaching training for all frontline sales managers.
  • Working with the executive team to create a strategic partnership network to provide clients with the needed capabilities and support to truly transform their sales results.
EnablementSales TrainingBusiness-to-Business (B2B)Performance ImprovementSales Enablement

Wagmob: the leading learning acceleration platform

Business Advisor

Mar 2015 โ€“ Sep 2015 ยท 6 mos

  • WAG Mobile Inc. aka WAGmob (http://www.wagmob.com/) is a mobile learning acceleration platform that works where you do... on a web browser, tablet, smartphone or watch.
Go-to-Market Strategy

Sales education foundation

Advisory Board Member

Sep 2014 โ€“ Present ยท 11 yrs 8 mos

  • In September 2014, I was honored to join the Advisory Board of the Sales Education Foundation. The SEF is committed to "elevating the sales profession through university education" and works to support universities wanting to establish and refine sales education as part of their business curriculum and provides tools and resources for these educators. For more detail or to support the foundation and the sales profession, visit http://www.salesfoundation.org/
  • #SalesEducation #SalesTraining

Ge capital

Commercial Training and Development Leader

Mar 2014 โ€“ Sep 2015 ยท 1 yr 6 mos ยท Irving, TX

  • As part of GE Capital's Commercial Development team, I was embedded in the Equipment Finance division in Irving, Texas. I worked there with the Commercial Excellence team and Sales Effectiveness Managers, and used my background in best-in-class learning strategies, sales training, performance levers, sales process, sales methodology, change leadership, and sales transformation to develop the capabilities of sales representatives and sales managers to drive business results.
  • Conducted a top producer analysis
  • Guided the implementation of insight selling with the elements of an effective learning system
  • Developed and delivered multiple presentations to GE Capital dealers/customers
  • Developed a series of training videos with handouts, for channel reps to use, to train and support customers
  • Implemented a competency assessment system and used results to develop custom curricula to support sales training needs
  • Supported the development of a new course designed to teach sales managers how to leverage data and analytics to improve sales results
EnablementSales TrainingSolution SellingChange ManagementContinuous ImprovementBusiness-to-Business (B2B)+2

Richardson

Director, Product Development (Sales Training | Sales Enablement Products)

Jan 2013 โ€“ Mar 2014 ยท 1 yr 2 mos ยท Dallas/Fort Worth Area

  • I worked with Richardson's Chief Strategy Officer and Marketing team and was responsible for managing the development of products, solutions and partnerships to help Richardson meet the emerging needs of our evolving marketplace.
  • While there, I developed and launched Richardson's Selling with Insightsยฎ program. To help align sales and marketing and enable effective insight selling, I developed an Insight Blueprint framework as a source document and modified Richardson's dialogue models to develop an Insight Message model and worksheet, for personalizing and preparing for the delivery of insight messages to buyers, within a sales conversation. We also developed a workshop to help marketers continue to develop fresh commercial insights.
  • If you're unfamiliar, Richardson is a global sales training and strategy execution company that partners with leading organizations to increase their sales effectiveness and drive business results. They're a proponent of consultative selling, dialogue skills, and highly customized sales training. Their award-winning sales enablement and consulting team helps clients formalize sales strategy and execute sales transformations through effective change management and change leadership.
EnablementSales TrainingSolution SellingChange ManagementContinuous ImprovementBusiness-to-Business (B2B)+2

Career transition

Sales Transformation Leader : Sales Training | Sales Readiness | Sales Enablement

Jul 2012 โ€“ Dec 2012 ยท 5 mos ยท Dallas/Fort Worth Area

  • WHAT I DO:
  • I analyze performance levers, build hiring, sales training and coaching systems based on the study of top producers, and implement other systems, processes and policies to support the levers and the sales/buying processes. Then I build the training, tools and resources needed by sales managers to reinforce, sustain, and grow performance. This work radically improves sales results and moves the needle on the metrics that matter.
  • For examples of transformation outcomes, see page 2 of http://bit.ly/MK2012CSP
  • TARGET POSITION | COMPANY:
  • I aim to join a corporate executive team that wants to radically improve its companyโ€™s performance and is willing to make the changes to do it, or a consulting or professional services organization that helps its clients forge a path to breakthrough performance.
  • For internal corporate roles, my target position is a leadership role with a company whose senior leadership team supports the commitment to improve organizational performance and is ready to lead change. This "performance improvement" role could be in sales training, sales effectiveness, sales enablement, sales operations, training and development, organization effectiveness, talent development, process improvement or change management.
  • I have thrived at small start-up ventures, mid-cap private firms, and multiple Fortune 500 corporations in a variety of industries. An authentic, transparent culture of continuous improvement with prioritized focus on strategic objectives and disciplined execution (or wanting to become such an organization) is far more important to me than industry or company size.
Sales TrainingSolution SellingBusiness-to-Business (B2B)Performance ImprovementSales Enablement

Insphere insurance solutions

Director, Sales Effectiveness | Sales Training

Jan 2011 โ€“ Jul 2012 ยท 1 yr 6 mos ยท Dallas/Fort Worth Area

  • Led sales effectiveness and training initiatives for Insphere, an insurance distribution company backed by private equity investors including The Blackstone Group, Goldman Sachs Capital Partners, and Credit Suisse.
  • Implemented psychometric assessments for management development, sales performance research, and sales hiring.
  • Conducted Top Performer Analysis and sales performance lever analysis in collaboration with a University of North Texas professor, leading best practices data collection and training redesign.
  • Developed and implemented agent business plans with a focus on success, performance evaluation, and planning documentation to foster accountability and manage sales performance.
  • Created sales coaching training for both new and incumbent sales leaders.
  • See http://slidesha.re/PerfLevers082011 for an example of my work (not limited to Insphere).
Solution Selling

Torchmark corporation

Director of Sales Training

Oct 2010 โ€“ Dec 2010 ยท 2 mos

  • Hired to lead the sales training and sales effectiveness efforts for United American Insurance Company and Liberty National Life Insurance Company, two of the Torchmark affiliates (NYSE: TMK). Organized and delivered sales training to frontline sales reps and leadership training for sales managers.
EnablementSales TrainingSales TransformationSolution SellingChange ManagementGo-to-Market Strategy+4

Mckesson health it

Director, Training Delivery Services

May 2007 โ€“ Sep 2010 ยท 3 yrs 4 mos

  • Led a professional services training team teaching EMR software to customers and providing product training to employees. Managed scheduling, registration, customer service, training delivery (classroom and virtual), LMS management, delivery P&L, daily operations. Tasked with process improvement to ensure scalability. Staff of 22.
  • Achieved $22.07MM revenue (9% over goal) and EBIT of $11.48MM (8% over goal) in one fiscal year.
  • Sold and delivered $759.5K in unbudgeted (organic growth) training classes.
  • Led the instructor team to deliver customer satisfaction scores of 4.74 (5-point scale) and an average post-course proficiency assessment score of 88.8%.
  • Led a migration to a virtual instructor-led training environment (with hands-on labs), projected to lower customer Total Cost of Ownership and reduce employee travel costs, while retaining training effectiveness.
EnablementSales TrainingSolution SellingPerformance ImprovementSales Effectiveness

Transforming sales results, llc

Founder | Sales Transformation Advisor | Speaker | Author

Jan 2007 โ€“ Present ยท 19 yrs 4 mos ยท New Ipswich, New Hampshire, United States ยท Remote

  • ๐—›๐—ฒ๐—น๐—ฝ๐—ถ๐—ป๐—ด ๐—–๐—˜๐—ข๐˜€ ๐—ฎ๐—ป๐—ฑ ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—Ÿ๐—ฒ๐—ฎ๐—ฑ๐—ฒ๐—ฟ๐˜€ ๐—”๐—ฐ๐—ฐ๐—ฒ๐—น๐—ฒ๐—ฟ๐—ฎ๐˜๐—ฒ ๐—ฅ๐—ฒ๐˜ƒ๐—ฒ๐—ป๐˜‚๐—ฒ ๐—ฎ๐—ป๐—ฑ ๐—˜๐—ป๐—ฎ๐—ฏ๐—น๐—ฒ ๐—›๐—ถ๐—ด๐—ต-๐—ฃ๐—ฒ๐—ฟ๐—ณ๐—ผ๐—ฟ๐—บ๐—ฎ๐—ป๐—ฐ๐—ฒ ๐—ง๐—ฒ๐—ฎ๐—บ๐˜€
  • After starting in sales and sales management, Iโ€™ve spent over three decades as a corporate leader or consultant with one mission: help companies achieve better sales results.
  • Since 2007, Iโ€™ve shared proven sales transformation strategies through conferences, webinars, publications, and advisory or consulting work. Iโ€™ve partnered with growth-minded leaders to design and execute end-to-end sales transformations that deliver measurable outcomes. My work spans strategy, enablement, process, methodology, hiring, onboarding, coaching, and sales managementโ€”always tailored to each clientโ€™s unique needs.
  • Iโ€™ve advised companies like Intel, Cisco, LinkedIn, and many others (under NDA), across industries including Medical Device, Industrial, Manufacturing, EdTech, B2B Insurance, Commercial Real Estate, and SaaS/High Tech.
  • ๐—ฅ๐—˜๐—ฆ๐—จ๐—Ÿ๐—ง๐—ฆ ๐——๐—˜๐—Ÿ๐—œ๐—ฉ๐—˜๐—ฅ๐—˜๐——:
  • ๐Ÿ”น $398MM revenue increase and $9.96MM net ROI in one year using my Building Blocks of Sales Enablement
  • ๐Ÿ”น 47% increase in sales per rep through territory, methodology, and coaching improvements
  • ๐Ÿ”น 11% profitability boost per rep in just 4 months
  • ๐Ÿ”น 120-day new hires outperforming 5-year veterans after aligning hiring, training, and coaching
  • ๐Ÿ”น $36.6MM annual revenue lift from post-training performance gains
  • ๐Ÿ”น Led an $8MM sales office, exceeded quota, grew results 600% YoY, and cut expenses by 21%
  • ๐Ÿ”น Guided clients to 12โ€“34% top-line growth through buyer-centric methodology and coaching systems
  • ๐— ๐˜† ๐—•๐—ผ๐—ผ๐—ธ: https://bit.ly/BBofSE
  • ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ๐˜€: https://bit.ly/TSR_Services
  • ๐—˜๐—ซ๐—ฃ๐—Ÿ๐—ข๐—ฅ๐—˜ ๐—ช๐—›๐—”๐—ง'๐—ฆ ๐—ฃ๐—ข๐—ฆ๐—ฆ๐—œ๐—•๐—Ÿ๐—˜
  • If you lead a company or sales force and want to accelerate performance, improve win rates and drive sustainable growth, message me here or visit https://www.mikekunkle.com/services to start the conversation.
EnablementSales TrainingSales TransformationSolution SellingChange ManagementGo-to-Market Strategy+3

Novastar mortgage, inc.

3 roles

Director, Business Analytics | Performance Improvement

Jun 2006 โ€“ May 2007 ยท 11 mos

  • Promoted by the CEO in June 2006 to develop customer and performance analytics, re-engineer territory management and account assignment practices, determine whether our performance improvement initiatives are working, and foster a data-driven mindset for business decisions.
  • Developed customer satisfaction and retention models and metrics.
  • Built reporting schemas to evaluate initiatives.
  • Re-engineered account assignment and territory management practices to reduce conflict and increase production.
  • Developed account analytics to reshape how we viewed and sold to the customer base, and to determine how to best grow production.
Sales TrainingSolution SellingBusiness-to-Business (B2B)Performance ImprovementSales Effectiveness

Project Team Leader - Six Sigma | Process Improvement

Promoted

Jan 2006 โ€“ Jun 2006 ยท 5 mos

  • โ€ข Defined and led Six Sigma DMAIC projects to capture best practices and redesign business processes to increase operations productivity, decrease errors, improve service, create a stronger accountability chain, and decrease costs. Six-month rotational assignment to earn my Green Belt in Lean and Six Sigma.
Sales TransformationChange ManagementBusiness-to-Business (B2B)Performance Improvement

Director of Sales Performance Development

Apr 2003 โ€“ Jan 2006 ยท 2 yrs 9 mos

  • Led the 7-person team responsible for instructional design, sales training delivery (instructor-led, online, and blended solutions), and sales transformation / performance improvement projects for inside, field, and major account sales and management. Managed a $4.6MM budget.
  • Achieved a $9.96MM annual net ROI through multiple projects to improve hiring effectiveness, shorten ramp-up time for new hires, lift sales results for incumbent underperformers, and improve the performance of sales managers.
  • Designed an implemented a sales coaching program that taught leaders to diagnose and correct weaknesses or reinforce strengths in their employees, based on analysis of metrics and observable behaviors, relative to key performance levers.
  • Played a pivotal role (one of three architects) in the development of NovaStar University, a custom Learning Management System, and the NovaStar University Leadership Development Curriculum.
Sales TrainingSales TransformationChange ManagementBusiness-to-Business (B2B)Performance Improvement

Force field performance services

Founder | Sales Performance Consultant

Oct 2001 โ€“ Apr 2003 ยท 1 yr 6 mos

  • Consulted with business owners and corporate department managers to increase revenue and decrease expenses, for better business results. Offered analysis, strategic and tactical planning, hiring, training, sales training, business process redesign, executive coaching, performance management and profit improvement consulting services. Supported clients in the entertainment, pharmaceutical, manufacturing, telecommunications, and retail industries.
  • Through changes in territory management practices, accountability systems, and sales coaching, increased sales per rep by 47% in six months.
  • Implemented strategic account management practices that significantly increased revenue from major accounts within 4 months, and improved average profitability per sales rep by 11%.
  • Developed a competency-based performance measurement system that doubled as a career-pathing tool.
  • Administered developmental and multi-rater assessments, designed executive development plans (including training, developmental programs, personal work analysis/redesign and time management, and more), and counseling and coaching key business leaders to higher levels of effectiveness.
EnablementSales TrainingSales TransformationSolution SellingChange ManagementGo-to-Market Strategy+4

Pfizer consumer healthcare

Manager, Sales Training

Jan 2001 โ€“ Oct 2001 ยท 9 mos

  • Responsible for design and implementation of sales training for consumer healthcare pharmaceutical reps.
  • Conducted in-depth needs analysis of sales performance levers and began course development.
  • Worked with sales management to implement sales training sessions at local and regional meetings.
  • Personal family circumstances forced a personal leave and eventual premature resignation.
EnablementSales TrainingSales TransformationSolution SellingChange ManagementGo-to-Market Strategy+4

Plansoft corporation (now starcite)

Various Training & OD Leadership Roles

Jun 1997 โ€“ Jan 2001 ยท 3 yrs 7 mos

  • VP, Sales Force Performance
  • Asked by the CEO to help the Sales SVP increase sales performance through sales training and sales effectiveness initiatives.
  • Delivered sales training for consultative selling skills and major account management.
  • Designed recruiting and selection systems, including behavioral interviewing and assessments.
  • Streamlined business processes to more effectively sell, serve, and manage accounts.
  • VP, Strategic Implementation
  • Promoted by the CEO to guide the executive team through the execution of a major change in strategic direction.
  • Implemented a matrix organization structure, issue and conflict resolution plans, key progress reports, and organization-wide project tracking methodologies to foster a culture of accountability and accomplishment, at an accelerated pace. Successfully guided the change in strategic direction to conclusion, on-time and within-budget.
  • VP, Professional Services
  • Promoted by the President to build and manage PlanSoft's implementation, training, and client support departments.
  • Managed a 30-person staff responsible for all product implementations, including pre-sales consulting, installations, implementation project management, training, โ€œgo liveโ€ management, and customer support.
  • Improved departmental performance from one failed implementation (prior to arrival) to multiple successful implementations in 9 months.
  • Director, Technology Training
  • Hired as employee 11 for this B2B, e-commerce software start-up, to build client training department and the design and delivery of instructional materials, documentation, and job aids
  • Developed and implemented client training plans, including instructor-led training, online training, Help systems, and plans to establish training as a profit center.
  • Hired and managed a 12-person training staff, including instructional designers, technical writers, technology instructors, a training coordinator, a design manager and a delivery manager.
EnablementSales TrainingSolution SellingPerformance ImprovementSales Effectiveness

Hyatt hotels corporation

Director, Sales Training & Management Development

Jan 1995 โ€“ Jan 1997 ยท 2 yrs

  • Hired by senior sales managers of this luxury hotel chain to lead sales training and management development efforts.
  • Conducted needs analysis for field and national sales teams and designed sales training and management development curricula that included training transfer plans and evaluation systems, to ensure results.
  • Worked with The Ken Blanchard Companies, AchieveGlobal and Communispond to provide leadership development.
  • Trained and coached the 14-person field team that conducted sales training.
  • Forecasted and managed a sales training development budget of over $1.5MM.
EnablementSales TrainingSolution SellingChange ManagementContinuous ImprovementBusiness-to-Business (B2B)+2

Household finance corporation

National Sales Training Manager

Aug 1989 โ€“ Apr 1995 ยท 5 yrs 8 mos

  • Asked by senior management to nationally implement the sales training programs previously designed for the Central Region, due to their overwhelming success. Responsible for management of analysis, design, development, implementation and evaluation of all sales training and management development programs.
  • Aligned hiring, sales training, compensation, coaching and performance management practices to increase new hire sales performance; 4-month employees outperformed a control group of 5-year employees.
  • Reengineered the training function to decrease costs by $600K annually, without sacrificing productivity.
  • Managed a staff of 7 sales trainers and a $1.25 million training budget.
  • Played a key role as Subject Matter Expert for an 18-month developmental certification program for Branch Sales Managers.
  • Designed and delivered training for new sales reps, during which students prospected real customers.
  • Increased loans closed per employee in the 3-month period after sales training by 2.3 per month (average revenue increase of $183K per class of 12, or over $36.6MM over 12 months).
  • When research showed a 60-day, post-training performance drop, created a sales coaching program for managers which increased 60-day post-training performance to surpass the growth curve of the 30-day groups.
EnablementSales TrainingSolution SellingChange ManagementContinuous ImprovementPerformance Improvement+1

Education

Commonwealth University-Mansfield

Bachelors โ€” Cum Laude Graduate

Six Sigma Academy

Green Belt โ€” Lean and Six Sigma

The Center for Effective Performance, Inc.

Certified โ€” Mager's Criterion-Referenced Instruction (CRI)

Phillipsburg High School

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