Sep 2025 – Present · 7 mos · Remote

• I help job seekers stop winging their interviews and start telling stories that actually land.
• → Run 1-on-1 interview prep sessions and lead group workshops on behavioral storytelling and interview frameworks
• → Work with clients to build a story library that holds up across every round - recruiter screen, hiring manager, panel, and executive

May 2025 – Present · 11 mos · Greater Boston · Remote

• I got tired of running my coaching practice out of a patchwork of docs and memory, so I built the tool I wished existed: the Operating System for Career Coaches.
• → Built the proof of concept solo, then built the team to develop it into a full product
• → Own the entire business - product direction, sales, customer support, and ongoing development
• → Talk directly to coaches, identify where their process breaks down, and translate that into product decisions
• → Manage all go-to-market strategy and customer relationships from pre-sale through onboarding

Oct 2023 – Present · 2 yrs 6 mos · Boston, MA · Remote

• Coached 300+ Product Managers on interview preparation and resume strategy, with clients achieving an average 33% salary increase. Worked directly with founders on program design and curriculum.

Oct 2021 – Present · 4 yrs 6 mos · Sharon, MA · Hybrid

• 250+ mid-career tech professionals placed in roles from $100K to $350K+. Average time to first offer: 95 days. Average total comp increase: $26K.
• I built Career Vision Coaching after 15 years on the other side of the hiring table - reading resumes, running interviews, and making offers at companies like TripAdvisor, Experian, and several AI startups. I watched qualified candidates lose roles to weaker ones over and over again. Not because of their experience - because of how they were telling their story.
• That gap is what I help people fix.
• Every client goes through The RHINO Method - a five-stage job search system I developed to treat the search as a targeting problem, not a volume problem. Clients get 1-on-1 coaching from the first call through the signed offer letter - not a course, not a community, not a set of templates. Direct coaching on every piece of the process.
• This isn't "Done For You" or "Easy Mode." The process:
• → Identify the roles and company profiles where each client is the lowest-risk hire - where a hiring manager looks at them and thinks, "this person can contribute on day two."
• → Rebuild the resume, LinkedIn, and pitch around that specific audience.
• → Build a story library and practice until the answers feel natural, not rehearsed.
• → Learn outreach frameworks to get in front of hiring managers before a role is ever posted.
• → Go after the full compensation package - not just the number the company leads with.
• I work with a select client base - mid-career tech professionals with 7+ years of experience across product management, project / program management, customer success, software engineering, design, and marketing. Those who get the most out of the program are the ones who are serious about running a structured search and willing to do the work between sessions.
• If that sounds like you, the details are in my Featured section.

Jul 2021 – Dec 2023 · 2 yrs 5 mos · Boston, MA · Hybrid

• Led all post-sales functions - onboarding, customer success, support, and account management - for a conversational AI startup, creating and pioneering the term "Natural Language Commerce."
• → Managed the company's first $5M ARR and grew revenue 350%
• → Hired and scaled multiple teams with 100% retention
• → Served as voice of the customer into product and engineering.
• → Owned HR functions as the company scaled

Jan 2020 – Jan 2021 · 1 yr · San Francisco Bay Area

• Led client-side product strategy and execution for personal care two-sided marketplace. Mentored a team of five PMs in planning and executing product roadmap while serving as a cross-functional subject matter expert to strengthen relationships with other teams. Served as product liaison to strategic customer success, machine learning, and design teams
• ➜ Owned search features that grew new bookings by 145% and conversion rate by 31% QoQ
• ➜ Created a culture of customer-driven design through focus on client feedback

Jan 2019 – Jan 2020 · 1 yr · Franklin, MA

• Led product strategy and execution for enterprise conversational AI platform company. Created the vision and roadmap for multiple products, acquiring input and buy-in from executive stakeholders including CEO, then drove product adoption across multiple channels. Evaluated, negotiated and executed strategic partnerships to increase business value.
• ➜ Led design, development, and training for products that grew revenue from $0 to $10+M in ARR
• ➜ Built complete migration plan for new client analytics platform, gathering business requirements from 65+ cross-functional stakeholders

Jan 2018 – Jan 2019 · 1 yr · Boston, Massachusetts

• Led all product, operations, and HR strategy and execution for a profitable edTech startup. Hired, trained, managed, and mentored a team of product managers and designers, including creating and executing product vision and roadmap and selecting and implementing Jira and Tableau. Championed company in partnership and fundraising pitches and presentations. Served as the primary point person for all operations.
• ➜ Championed and owned user-centered design, including 100+ customer development interviews
• ➜ Leveraged big data to create an education recommendation engine that improved matching by 40%

Jan 2014 – Jan 2018 · 4 yrs · Greater Boston Area

• Grew and retained transactional e-commerce (B2C) and subscription (B2B) business through owning multiple products and features. Taught myself SQL (including Postgres), Tableau, Invision, and UserTesting.com.
• ➜ Engaged customers to build multi-location management and analytics features, satisfying the most-requested client use cases and decreasing onboarding time by as much as 95%
• ➜ Designed and implemented net-new In-Destination Mode feature, growing revenue by 9.5%
• ➜ Added new booking flow functionality, growing overall vertical conversion rate by 8%
• ➜ Extended tour and activity instant booking to mobile web (+$15M) and 30+ additional languages, and added +45% inventory (+$35M)

Jan 2012 – Jan 2014 · 2 yrs · Greater Boston Area

• Managed team of 7 cross-functional direct reports across multiple locations to scope, define, and build partner integrations and drive innovation efforts for company division
• ➜ Led technical sales, implementations, and training efforts worth $4M+ in partner revenue
• ➜ Designed and implemented product roadmap for $2M Partner Platform, combining 6 APIs into 1
• ➜ Saved over 250 person-hours with creation of 4 new products in 6 months
• ➜ Overhauled 50-course Training & Development program, including hiring a Head of Learning

Jan 2009 – Jan 2013 · 4 yrs · Greater Boston Area

• Founded a restaurant SaaS startup and took it from concept to fundraising to revenue to acquisition. Led all product, sales, and client support, from prospecting to negotiation to implementation. Managed complete product lifecycle, from customer development to user stories to QA, and hired and ran a multi-disciplinary team of 6, including engineers, design, marketing, and sales.
• ➜ Closed 25+ clients, including national chains, and served as client success lead and training manager
• ➜ Improved clients’ customer wait time quote accuracy by 75% and customer satisfaction by 63%
• ➜ Negotiated both debt and equity financing for company.
• ➜ Handled all PR efforts and interviews, including print, TV, and interactive pieces in Food Network Magazine, Fox News, TechCrunch, and many others.

Jan 2006 – Jan 2009 · 3 yrs · Reston, VA

• Managed staff of 15 representatives for national adult recreational sports league through effective training, systematic team building, and implementation of marketing plan, exceeding player target in territory by 10-25% each year.
• Identified, researched, and implemented national and local marketing promotions by fostering successful cooperation between marketing, local sales, and top management, leading to sales growth of more than $100,000.
• Analyzed opportunities to increase profit margins which led to the design and implementation of new performance metric measurement and staff pay-for-performance systems. Increased gross margins by 12% company-wide through these programs.

Jan 2005 – Jan 2006 · 1 yr

• + Managed client relations for e-mail marketing firm, including scheduling, writing, and editing more than 50 campaigns per month for 7 clients, totaling over $3m annual revenue. Focused on improving open and click-through rates and ROI.

Jan 2004 – Jan 2004 · 0 mo

• (Contract position for Event)
• + Headed operations staff working with executive director, executive committee, and volunteer leaders to create and execute Operations Plan for week-long, 2000-person, Olympics-style event, encompassing a budget of over $1.2 million.
• + Managed volunteers, including representatives of state, local and campus police forces, the FBI, and the CIA, to create and manage all security prior to and during games week, including events at the FleetCenter, Gillette Stadium and other venues.

Jan 2002 – Jan 2003 · 1 yr

• + Recruited, trained and managed over 150 event organizers, including creation and implementation of an incentive program that raised gross revenue by 225% in one year.
• + Increased sales by 360% in 10 months, and expanded company to Canada and Europe.
• + Directed e-marketing, including copy and HTML, for all campaigns ($75,000 budget).