Sep 2019 – Aug 2021 · 1 yr 11 mos

• Business Unit Consumer Goods & Retail
• Responsible for identifying, managing and closing sales opportunities. Creating customer presentations and managing of events, conducting customer meetings, use of all relevant sales channels (webinars, social media, trade fairs as well as the individual approach to customers). Pipeline development, identification and use of (cross-) selling potentials, support of important strategic customers, development of solution concepts and creation of complex offers. Negotiation of contracts, customer management, development of measures for the retention and further development of the customer (customer relationship management).

Jun 2018 – Aug 2019 · 1 yr 2 mos

• Account management for new and existing customers, account planning / sales planning, responsible for closing software license and project deals. Driving customer engagement through preparation and conducting of system-demos, detecting and verifying customer requirements, prepare sales-meetings and exhibitions in close collaboration with SAP sales teams (e.g. NRF’s Retail Big Show, EuroCIS, SAP Industry-Events, SAP FKOM)

Jan 2018 – Jun 2018 · 5 mos

• Responsible for pre-sales activities including setting up and performing of end customer demos, scoping and verifying of customer requirements, conducting customer workshops, sales-meetings and exhibitions. Sales consultant (Retail) in international projects.

Sep 2014 – Dec 2017 · 3 yrs 3 mos

• Achieving bachelor’s degree while working as Solution Consultant (Retail) in several national and international projects. Major tasks: customer workshops, process-optimization, support of software solutions programs, create project plans, budgeting, continuous improvement of customer relationship, create concepts, customizing, accompany test- and hyper care-phase.

Feb 2014 – Sep 2014 · 7 mos

• Trainee program as solution consultant (Retail). Assistance and support of project teams at large retail and wholesale companies.