Stephanie Chien

Head of Growth

Taipei City, Taipei City, Taiwan10 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Over a decade of operations and team leadership experience.
Consistent track record of driving significant business growth.
Expertise in strategic planning and operational excellence.

Stackforce AI infers this person is a MarTech expert with a strong focus on strategic growth and operational excellence.

Contact

Skills

Core Skills

Strategic PlanningCross-functional Team LeadershipGo-to-market StrategyProduct LaunchProgram ManagementMarketing Communications

Other Skills

Problem SolvingCross-functional CommunicationTalent DevelopmentOperational PlanningEvent PlanningBusiness StrategyStrategyDigital MarketingSocial Media MarketingGraphic DesignInfographicsIllustratorHealthcareIntegrated MarketingProject Management

About

With over a decade dedicated to operations and team leadership, I've found great satisfaction in helping businesses grow and teams thrive. My experience at companies like Uber and Google has allowed me to contribute to significant initiatives, from launching new products to optimizing strategies, resulting in strong growth figures. I enjoy fostering a collaborative environment where everyone can do their best work, and I'm always keen to explore how my background in strategic planning and operational excellence can support an organization's goals.

Experience

10 yrs

Total Experience

2 yrs 6 mos

Average Tenure

6 yrs 4 mos

Current Experience

Uber

2 roles

Lead of Merchant Growth Strategy & Operation | Uber Eats

Promoted

Sep 2023 – Present · 2 yrs 7 mos

Lead a high-performing team of 9 in driving adoption and growth of B2B marketing tech products, including Ads and Merchant Promotions.
Achieved consistent 10% month-over-month growth, significantly contributing to business expansion.
Provide strategic direction and mentorship to team members, building capabilities in planning, problem-solving, and project execution.
Manage complex initiatives with cross-functional stakeholders, fostering collaboration and alignment.
Oversee budget and resource planning across multiple projects, ensuring efficient allocation and delivery against financial targets.

Strategic PlanningCross-functional Team LeadershipProblem SolvingCross-functional CommunicationTalent Development

Sr. Strategy and Operations Manager- Merchant Growth and Revenue | Uber Eats

Dec 2019 – Sep 2023 · 3 yrs 9 mos

Designed and executed GTM strategies for new product launches, scaled programs, and Ads initiatives.
Drove 74% YoY growth, elevating Taiwan to a top-performing market.
Served as Product Champion, leading pilots, rollouts, and operational enhancements for successful market entry.
Created Uber Taiwan’s first local co-marketing strategy, aligning with business priorities and customer insights to unlock new revenue streams.

Go-to-Market StrategyProgram ManagementProduct LaunchOperational Planning

Google

Marketing Program Manager

Jun 2017 – Jun 2019 · 2 yrs · Taipei City, Taiwan

Led Google’s flagship "Google for Taiwan" event for two consecutive years, attracting over 7,000 participants, generating 450+ media stories, and achieving a 97% satisfaction rate.
Collaborated cross-functionally with APAC and EMEA teams to develop integrated brand strategies and drive “One-Google” alignment across Taiwan business units.
Initiated and executed Google Taiwan’s first large-scale CSR initiative—Digital Education—through strategic marketing, multi-stakeholder partnerships (including 3 government agencies, 3 universities, and 4 business associations), and public outreach efforts.

Program ManagementMarketing CommunicationsEvent PlanningGo-to-Market Strategy

Havas worldwide

Digital Planner

Jul 2016 – Jun 2017 · 11 mos · Taipei City, Taiwan

Led a team to develop and execute launch plans for clients, working closely with creative and production team to create marketing materials for TV, social media and websites.
Organized comprehensive integrated communication strategy including events, KOL content marketing, social media and TVCs.
Coordinated with media partners to develop media plans and provide recommendations for clients. Monitored campaign spending and performance on a weekly basis

Movier 幕迷影評 (start-up, a movie community & dating app)

PR / Business Development Manager

Apr 2016 – Jun 2017 · 1 yr 2 mos · Taipei City, Taiwan

Facilitated 5 business partnerships and led the team to create sustainable awareness and impacts for - partners such as movie publishers and distributors.
Drove value propositions based on user data and insights.
Grew 200% DAU in 1 year with the team

Bates chi&partners

Senior Account Executive

Mar 2014 – Jun 2016 · 2 yrs 3 mos · Taiwan

Maintained client relationships from day-to-day client communications, strategy development, client presentations, budget management, project management and creative development process
Developed annual IMC campaigns and conducted competitor analysis for clients

Plus972 group

Online Marketing Specialist

Aug 2013 – Jan 2014 · 5 mos · Greater New York City Area

Built SEO-friendly website content and design landing pages for Google ads
Employ Google keyword planning tools and other third party tools for competitive keyword research
Managed PPC campaigns to stimulate prospect leads.
Created weekly analytic report for current websites and provide recommendations for clients.
Specializing in jewelry industry, real estate and other consumer products