Richard Leong

Program Manager

San Jose, California, United States11 yrs 7 mos experience

Key Highlights

  • Over a decade of experience in DEI and employee experience.
  • Achieved 100% NPS from interns at Chegg's Internship Program.
  • Delivered DEI consulting services valued at over $500k.
Stackforce AI infers this person is a DEI and employee experience specialist with a focus on consulting and program management.

Contact

Skills

Core Skills

Employee ExperienceProgram ManagementDiversity, Equity, Inclusion StrategySurveys & Data AnalysisProject Management

Other Skills

Early CareersOnboardingEmployee Resource Groups (ERG)FacilitationTraining & DevelopmentConsultingCommunity OutreachEvent PlanningData AnalysisStrategic PlanningDiversity & InclusionTalent ManagementPresentation SkillsAgile Project ManagementExperience Design

About

Hi there! I have over a decade of experience building and managing programs and systems to drive DEI, employee experience, and leadership development. My work has been featured in Fortune Magazine, Business Insider, and the NASDAQ Venture Equity Project Podcast. Some wins I'm most proud of include: • Planning 20 events in 10 weeks for Chegg's Internship Program while also realigning the overarching program strategy, which led to a 100% NPS from interns on post-program surveys • Crafting DEI strategic plans and facilitating workshops for clients like Salesforce, Sephora, and the NYT Games • Building custom reports and dashboards that look pretty enough to be printed out • Teaching 5th grade through Teach for America - my students taught me everything I know about how to build relationships, create community, and beat impossible odds to get things done Independently from my full-time work, I'm also available to book for DEI consulting, guest speaking/facilitation for your ERG, and one-on-one leadership coaching. Please feel free to reach out! Key Skills: • Program/Project Management • Diversity, Equity, Inclusion Strategy • Surveys & Data Analysis • Facilitation & Training • Consulting • Employee Experience

Experience

11 yrs 7 mos
Total Experience
1 yr 4 mos
Average Tenure
10 mos
Current Experience

Google

Program Manager, Culture and Development

Jul 2025Present · 10 mos · Sunnyvale, California, United States · Hybrid

Chegg inc.

Employee Experience Program Manager

Jan 2024May 2025 · 1 yr 4 mos · Santa Clara, California, United States · Hybrid

  • Onboarding: Coordinate and facilitate weekly new hire onboarding efforts and monitor participant feedback for opportunities to improve content and delivery style, leading to a consistent 90%+ favorability on all participant metrics
  • Early Careers: Overhauled the flagship summer internship program strategy to better align with organizational business goals by building relationships with interns and intern managers to deeply understand and backwards plan from their needs, resulting in a 100% Internship eNPS score
  • Learning & Development: Designed three DEI-focused trainings on team leadership, recruiting/hiring, and performance management to be delivered just-in-time for all people managers across the company
  • Employee Resource Groups: Serve as ambassador for Chegg’s 6 ERGs by supporting 30+ ERG leaders with goal-setting, leadership development, and capacity-building, resulting in ~50 annual events and initiatives with an 87% average event NPS
  • Data: Led data analytics and custom reporting for the companywide Engagement Survey to support executives and people managers in leveraging employee feedback to improve engagement and productivity
  • Project Management: Developed project plans, wrote targeted communications, built cross-functional relationships, and tracked metrics and budget to successfully meet all goals and objectives
Employee ExperienceEarly CareersOnboardingProgram ManagementEmployee Resource Groups (ERG)

Collective

2 roles

DEI Business Partner & Senior DEI Consultant

Promoted

Jan 2023Aug 2023 · 7 mos · Remote

  • Led the delivery of DEI consulting services valued at $500k+ for clients across technology, finance, and retail. Clients include Splash, Tango, The New York Times – Games, The Rockefeller Group, and more.
  • Strategy: Developed 24 organizational DEI benchmarks that were implemented firmwide to guide the assessment of needs and recommendation of services across all clients
  • Data: Provided tailored recommendations to advance DEI for clients by designing and administering end-to-end culture assessment and reports. Led implementation of surveys, system audits, focus group facilitation, data analysis, and report generation.
  • Mentorship: Coached and advised ERG Leaders, HR/Talent Teams, and executives to set and achieve DEI goals.
  • Project Management: Completed all client deliverables on-time and within budget by managing project plans, client communications, and leading check-in meetings.
Strategic PlanningProject ManagementDiversity & InclusionTalent ManagementConsultingDiversity, Equity, Inclusion Strategy

Associate DEI Consultant

Sep 2020Jan 2023 · 2 yrs 4 mos · Remote

Presentation SkillsProject ManagementDiversity & InclusionFacilitationConsultingDiversity, Equity, Inclusion Strategy

Center for asian americans united for self empowerment

Director of Programs

Jun 2019Feb 2020 · 8 mos · Los Angeles Metropolitan Area

Leadership for educational equity

Program Coordinator, Diversity, Equity, and Inclusion

Feb 2018Jun 2019 · 1 yr 4 mos · Los Angeles, CA

Bright star schools

Student Data Coordinator

Sep 2016Jan 2018 · 1 yr 4 mos · Los Angeles Metropolitan Area

Teach for america

2014 Corps Member | 5th Grade Teacher

May 2014Aug 2016 · 2 yrs 3 mos · Twin Cities, MN

Success academy charter schools

Teacher Development Intern

May 2013Aug 2013 · 3 mos · New York, NY

Breakthrough austin/americorps

7th Grade Math Teacher

Jun 2012Aug 2012 · 2 mos · Austin, Texas

Columbia university weatherhead east asian institute

Undergraduate Campus Intern

Sep 2011May 2012 · 8 mos · New York, NY 10027

California state senate

Intern, Office of Senator Ted Lieu

Jun 2011Aug 2011 · 2 mos · Redondo Beach, CA

Education

Columbia University

Bachelor of Arts (B.A.) — Sociology

Jan 2010Jan 2014

University of Minnesota

Master of Education (M.Ed.) — Curriculum & Instruction

Jan 2014Jan 2016

Northwood High School

Jan 2006Jan 2010

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