MUGILAN NANDAKUMAR

Operations Associate

Chennai, Tamil Nadu, India2 yrs experience

Key Highlights

  • Expert in managing large-scale food service operations.
  • Strong background in vendor coordination and compliance.
  • Passionate about reducing wastage through data-driven processes.
Stackforce AI infers this person is a FoodTech Operations Specialist with expertise in large-scale cafeteria management.

Contact

Skills

Core Skills

Site Operations ManagementVendor ManagementClient Services CoordinationOperational TrainingHospitality Operations

Other Skills

Vendor CoordinationFood SafetyQuality ControlClient MeetingsWorkflow ImprovementsClient Relationship ManagementProcess ImprovementsVendor ComplianceLogistics ManagementSOP DesignFood Safety TrainingInventory ManagementProcurementCustomer OnboardingData-driven Decision Making

About

I work at the intersection of operations, supply, and food systems, where everyday cafeteria decisions shape cost, experience, and outcomes at scale. My background spans large-scale food service operations, with hands-on exposure to SOP design, vendor coordination, quality control, and site-level execution across corporate dining environments. I’m especially interested in how data, platforms, and process design can reduce wastage, improve predictability, and align enterprise needs with vendor realities. A graduate of IHM Chennai, I bring a strong hospitality foundation and a practical bias toward building structured, repeatable, and scalable operating systems.

Experience

Gokhana

Associate manager - Supply

Jan 2026Present · 3 mos · Chennai, Tamil Nadu, India · On-site

Hungerbox

Site Operations Manager

Feb 2025Jan 2026 · 11 mos · Chennai, Tamil Nadu, India · On-site

  • Managed end-to-end operations for enterprise cafeterias serving 1,000+ patrons daily. Coordinated multi-vendor food services, ensuring compliance and timely delivery. Led staff and vendor training on service standards and food safety. Conducted client meetings and implemented feedback-driven workflow improvements.
Vendor CoordinationFood SafetyQuality ControlClient MeetingsWorkflow ImprovementsSite Operations Management+1

Elith (healthy meal delivery firm)

Consultation

Dec 2024Dec 2024 · 0 mo

  • Oversaw vendor compliance and logistics across multiple cloud and home kitchens. Designed SOPs to improve meal quality, consistency, and delivery timelines. Delivered food safety and operational training to kitchen teams.
Vendor ComplianceLogistics ManagementSOP DesignFood Safety TrainingOperational Training

Kabilan planners and consultants

Client Services Coordinator

Jul 2024Jan 2025 · 6 mos

  • Maintained strong client relationships through effective communication and service alignment. Coordinated vendors to meet quality standards and operational targets. Supported process improvements and streamlined stakeholder communication.
Client Relationship ManagementVendor CoordinationProcess ImprovementsClient Services Coordination

Itc grand chola

Industrial Trainee

Dec 2022Apr 2023 · 4 mos

  • Rotated through front office, housekeeping, F&B service, and kitchen operations. Assisted in inventory, procurement, and vendor coordination during high-volume service. Focused on process efficiency and safety compliance.
Inventory ManagementProcurementVendor CoordinationHospitality Operations

Education

Institute of Hotel Management (IHM)

Bachelor's degree — Hospitality Administration/Management

Sep 2021Jun 2024

Indira Gandhi National Open University

BHM — Tourism and Travel Services Management

Sep 2021Jun 2024

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