Dec 2021 – Aug 2025 · 3 yrs 8 mos · India

Dec 2019 – Nov 2021 · 1 yr 11 mos · Greater Delhi Area · Remote

Sep 2014 – Dec 2019 · 5 yrs 3 mos · Greater Delhi Area

Jul 1998 – Nov 2014 · 16 yrs 4 mos · New Delhi, Delhi, India

• Growth Path
• Joined as Sr. Sales Officer in 1998
• Promoted as Asst Manager - Sales in 2000
• Promoted as Associate Manager- Sale in 2002
• Promoted as Branch In Charge - Chandigarh in 2003
• Promoted as Manager - Industrial Sales in 2006
• Promoted as Zonal Sales Manager-North in 2009

Jul 1998 – Sep 2014 · 16 yrs 2 mos

Jul 1998 – Nov 2011 · 13 yrs 4 mos

• Gulbarga University with 77% aggregate June "92"

Jul 1998 – Oct 2011 · 13 yrs 3 mos

• Conceptualizing & implementing strategies as a part of brand building & market development effort.
• Forecasting monthly/annual sales targets and executing them in a given time frame thereby enhancing existing clientele.
• Overseeing the sales & marketing operations, thereby achieving increased sales growth.
• Distribution / Channel Management
• Establishing dealer network & responsible for making effective channel network for distribution of the entire range of products.
• Identifying & networking with financially strong & reliable dealers & distributors, resulting in deeper market penetration & improved market share.
• Appointing dealers, evaluating their performance & monitoring distributor sales & marketing activities.
• Client Relationship Management/ Service Operations
• Maintaining cordial relations with customers to sustain the profitability of the business.
• Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services.
• Handling customer grievances and resolving issues.
• Providing after sales services to clients.
• Man Management
• Providing direction, motivation and training to the field sales team, ensuring optimum performance.
• Responsible for recruiting, mentoring & training executives and managers to deliver quality services in market.
• Notable Accomplishments
• Acquired knowledge in SAP R3, S&D Knowledge and successfully worked under SAP Environment.
• Successfully coordinated & communicated with key accounts such as BSNL, Railways, Cellular/basic companies' viz. PCL, Hutch, Airtel and Reliance etc.
• Productively organized & conducted brand promotional activities through print advertisements, seminars and exhibitions etc.
• Efficiently developed and monitored dealer network for the whole upper north India.
• Oversaw entire branch operations for Jalandhar, Chandigarh and J&K, super heading team size of 21 members.

Apr 1994 – Jun 1998 · 4 yrs 2 mos

Apr 1994 – Jun 1998 · 4 yrs 2 mos

• Training
• Attended various training programs viz.:
• Legal and commercial aspects of Sales and Marketing
• Selling by objectives (Consultant -Mercuri Goldman)
• Managing sales and people
• Managing for the future
• SAP R/3 , CRM and BW training camps