Vikas Yadav — Director of Engineering

With over 15 years of experience in HR transformation and digital innovation, I specialize in designing and delivering strategic HR solutions that drive efficiency, enhance employee experiences, and align with business objectives. My expertise spans across India, SEA, and MEA regions, where I have led multiple HR outsourcing and transformation projects, integrating cutting-edge technologies like AI, RPA, and Machine Learning to optimize operations. Key Areas of Expertise: 1. HR Transformation: Advising on future-state HR organization design, Target Operating Models, and best-in-class HR technology stacks to enable scalable and efficient processes. 2. Bid and Proposal Management: Developing winning RFPs, RFIs, and proposals by collaborating with cross-functional teams to deliver high-quality, client-centric solutions. 3. Strategic Leadership: Driving HR process reengineering and business process optimization to reduce costs and improve effectiveness, while maintaining SLA and OLA compliance. 4. Client Partnership: Building strong, trust-based relationships with clients, ensuring their satisfaction and fostering recurring business opportunities. 5. Change Management: Leading smooth transitions of HR processes and enabling cultural adoption of innovative practices across diverse, multicultural teams. I am passionate about creating innovative HR solutions that address complex organizational challenges, delivering value-driven results, and fostering long-term client relationships. My strong project management skills and ability to thrive in ambiguous environments have allowed me to excel in dynamic, fast-paced industries. Let’s connect to explore opportunities in HR transformation, consulting, and bid management where I can contribute to impactful business outcomes.

Stackforce AI infers this person is a SaaS HR Transformation expert with a strong focus on digital innovation and client success.

Location: Delhi, India

Experience: 18 yrs 9 mos

Skills

Hr Transformation
Digital Transformation
Bid And Proposal Management
Client Partnership
Talent Management
Product Management
Performance Management
Hr Solutions
Call Center Solutions
Problem Solving
Media Planning
Client Management

Career Highlights

Over 15 years in HR transformation and digital innovation.
Expert in integrating AI and RPA for operational efficiency.
Proven track record of delivering large-scale transformation programs.

Work Experience

PeopleStrong

Director – Customer Success & Digital Transformation (1 yr 4 mos)

Function Leader (2 yrs)

Senior Manager -Talent Management (8 mos)

SME Talent Solutions (1 yr 10 mos)

Performance Management Specialist (1 yr)

Espire Infolabs

Manager Solutions - HR Solutions (4 yrs 3 mos)

Ameyo

SME - Call Centre Solutions (11 mos)

Vdopia Inc.

Manager Talent Management (1 yr 2 mos)

Colliers-International

Manager: Client Engagement Centre (1 yr 2 mos)

Espire infolabs

Manager (1 yr 1 mo)

Porteck Corporation

HR Manager (2 yrs)

Wipro Spectramind

Business Analyst (2 yrs)

Education

M.B.A at ICFAI Business School

HND: Higher National Diploma in Computing and Multimedia at Pearson Online Academy UK Global

at Kendriya Vidyalaya

Vikas Yadav

Director of Engineering

Delhi, India18 yrs 9 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Over 15 years in HR transformation and digital innovation.
Expert in integrating AI and RPA for operational efficiency.
Proven track record of delivering large-scale transformation programs.

Stackforce AI infers this person is a SaaS HR Transformation expert with a strong focus on digital innovation and client success.

Contact

Skills

Core Skills

Hr TransformationDigital TransformationBid And Proposal ManagementClient PartnershipTalent ManagementProduct ManagementPerformance ManagementHr SolutionsCall Center SolutionsProblem SolvingMedia PlanningClient Management

Other Skills

WorkdayServiceNowPeopleStrong Alt PerformancePeoplestrongAIRPASystems DesignStakeholder ManagementHuman Resources Information Systems (HRIS)Talent DevelopmentBid PreparationIndustrial ExperienceProduct AdoptionEmployee Performance Management System (EPMS)Workday Human Capital Management

About

Experience

18 yrs 9 mos

Total Experience

2 yrs 4 mos

Average Tenure

6 yrs 5 mos

Current Experience

Peoplestrong

5 roles

Director – Customer Success & Digital Transformation

Promoted

Jan 2025 – Present · 1 yr 4 mos

Leading digital HR transformation for enterprise clients across US, UK, Middle East, APAC, and ANZ, covering Talent Acquisition, Onboarding, Core HR, and Talent Management.
Spearheaded TA and TM transformation workshops across multiple clients, using Value Stream Mapping (VSM) to identify delays, streamline processes, and optimize recruiter and manager experiences.
Driving platform delivery and customer success across Workday HCM, ServiceNow HRSD, and PeopleStrong HRMS, integrating AI, RPA, and self-service capabilities.
Delivered 10+ large-scale transformation programs end-to-end—from discovery and stakeholder alignment to go-live and adoption.
Collaborating with CHROs, HRIS teams, and product owners to align business goals with system capabilities, ensuring impactful outcomes.
Managing service governance, KPI reviews, and stakeholder engagement to consistently improve NPS, CSAT, and platform utilization across regions.

WorkdayServiceNowPeopleStrong Alt PerformancePeoplestrongHR TransformationDigital Transformation

Function Leader

Promoted

May 2023 – May 2025 · 2 yrs

Designed and delivered HR solutions across SEA, MEA, ANZ, and India, leading transformation workshops and solution presentations.
Advised clients on Target Operating Models and HR technology stacks, leveraging AI and RPA for operational efficiency.
Directed 10+ HR transformation projects, achieving high client satisfaction and ensuring 0% churn.
Contributed to bid and proposal management, preparing winning proposals and collaborating with cross-functional team

Systems DesignTalent ManagementStakeholder ManagementHuman Resources Information Systems (HRIS)Talent DevelopmentBid Preparation+7

Senior Manager -Talent Management

Oct 2022 – Jun 2023 · 8 mos

Experienced in talent management digital transformation, leveraging technology and data-driven strategies to optimize talent processes, including performance management, employee development, and succession planning. Expertise in HR technology, data analytics, and change management to streamline processes, increase efficiency, and enhance employee experience in alignment with the digital age.
Skill Cloud
Performance Management System
Career & Skills
Succession Planning
Learning Management
Compensation and Benefits

Product Road MappingEmployee EngagementSoftware as a Service (SaaS)Growth StrategiesSystems DesignDigital Transformation+15

SME Talent Solutions

Dec 2020 – Oct 2022 · 1 yr 10 mos

Participate in discovery workshops with users to formulate and document business requirements, including business processes, procedures, and work practices
Develop and champion PeopleStrong value-based solutions to client problems, communicate them with the customer, implementation partners and internal stakeholders.
Configuration of end to end Proof of concept for Talent Solution
Support product Implementation team

Succession PlanningProduct ManagementEmployee EngagementProblem SolvingSoftware as a Service (SaaS)Growth Strategies+14

Performance Management Specialist

Dec 2019 – Dec 2020 · 1 yr

Assists organizations in achieving significant and sustainable performance improvement through world-class execution of strategic intent. Recent focus has been on rapid OKR implementation as a method for performance improvement.
“Monitoring goal progress is a crucial process between setting and attaining the goal”. Thus on a mission to help companies unlock their potential by helping them implement a strong culture with ongoing feedback with our Performance Management System.

Succession PlanningProduct ManagementEmployee EngagementProblem SolvingSoftware as a Service (SaaS)Growth Strategies+14

Espire infolabs

Manager Solutions - HR Solutions

Oct 2015 – Jan 2020 · 4 yrs 3 mos · Gurgaon, India · Hybrid

During my tenure as a Manager of Solutions at Espire Infolabs, I was at the forefront of HR Tech solutions (Talent Management - Oracle Talent Management), steering a dedicated team of Proposal Writers. My pivotal roles and achievements encompassed:
Proposal Development: Orchestrated comprehensive responses to Requests for Proposals (RFPs), Requests for Information (RFIs), and Request for Quotations (RFQs), playing a crucial role in the proposal development lifecycle.
Industry Expertise: Engaged in a myriad of RFPs across diverse sectors, with a pronounced focus on business analytics, transformation, strategy formulation, organic growth, M&A support, and business process enhancement.
Client-Centric Solutions: Employed expertise in Employee Engagement, Problem Solving, and an in-depth comprehension of RFP, RFI, and RFQ processes to guarantee the provision of premier solutions meticulously tailored to meet client specifications.

Oracle HCMTalent ManagementOrganizational CapabilitiesOrganizational AlignmentHuman Resources Information Systems (HRIS)IDPs+5

Ameyo

SME - Call Centre Solutions

Oct 2014 – Sep 2015 · 11 mos · Gurgaon, India

My expertise in Contact Center solutions, including Call center solutions, has enabled me to design and implement cutting-edge technologies that streamline customer interactions, enhance agent performance, and improve overall customer satisfaction. I have successfully managed large-scale Contact Center deployments, including IVR, ACD, CRM integrations, and analytics, resulting in improved customer experiences and increased operational efficiencies.
RFP/RFQ/RFI

Problem SolvingSoftware as a Service (SaaS)Solution SellingOrganizational CapabilitiesOrganizational AlignmentTalent Development+4

Vdopia inc.

Manager Talent Management

Jul 2013 – Sep 2014 · 1 yr 2 mos · India

Media Planner Specialist with expertise in developing strategic media plans, managing budgets, negotiating with vendors, executing campaigns, conducting market research, and analyzing performance. Strong analytical, communication, and client management skills. Passionate about optimizing media strategies to achieve marketing goals.

Problem SolvingTalent DevelopmentAd-operationMedia PlanningClient Management

Colliers-international

Manager: Client Engagement Centre

May 2012 – Jul 2013 · 1 yr 2 mos

Espire infolabs

Manager

Jun 2011 – Jul 2012 · 1 yr 1 mo · New Delhi

Engaged in diverse RFPs across multiple industries, encompassing areas such as business analytics and transformation, strategy development, organic growth, M&A support, business process improvement, and more.

Porteck corporation

HR Manager

Jan 2009 – Jan 2011 · 2 yrs

Engaged in diverse RFPs across multiple industries, encompassing areas such as business analytics and transformation, strategy development, organic growth, M&A support, business process improvement, and more.

Wipro spectramind

Business Analyst

Jan 2005 – Jan 2007 · 2 yrs

 • Member of CWFM (Work force management team) as operation desk analyst.
Analyzing client locked forecast for manpower planning.
Preparation and analysis of reports with regards to scheduling and process dashboards.
Understands core concepts of utilization (occupancy), schedule adherence, Real Time Adherence, Break management.