Semmy Meena — Operations Associate
With over six years of experience, I currently serve as a Lead Associate at IGT Solutions, contributing to the Expedia process. My role emphasizes enhancing customer experience and supporting customer relationship management (CRM) initiatives. At IGT, I collaborate with teams to deliver customer-focused solutions and ensure seamless client interactions. My background in customer support, combined with a strong commitment to operational efficiency, underpins my dedication to fostering meaningful customer relationships and achieving organizational goals.
Stackforce AI infers this person is a Customer Experience Specialist with expertise in CRM and Global Distribution Systems.
Location: Faridabad, Haryana, India
Experience: 8 yrs
Skills
- Customer Experience
- Customer Relationship Management (crm)
- Customer Support
Career Highlights
- Over six years of experience in customer experience roles.
- Strong commitment to operational efficiency and customer relationships.
- Expertise in Global Distribution Systems and CRM initiatives.
Work Experience
IGT Solutions Expedia
Lead Associate (3 yrs)
IGT Solutions
Process Associate (6 mos)
WNS Global Services
Sr. Process associate (6 mos)
Vistara - TATA SIA Airlines Ltd.
Customer Service Executive (11 mos)
Customer Service Representative (1 yr 1 mo)
Frankfinn Aviation Services Pvt. Limited
Tele-counselor (1 mo)
Dynamic beneficial Accord Marketing Private Limited
Customer Service Executive (1 yr 7 mos)
PSRI Hospital
Dialysis Technician (1 yr 10 mos)
Education
Bachelor's degree at Delhi University
dialysis technician at VIVO HEALTH CARE INSTITUTE,JAYANAGAR,BENGALURU
