Shane Green

Founder

Las Vegas, Nevada, United States31 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • World-renowned keynote speaker and author.
  • Expert in customer experience and organizational culture.
  • Consulted for global Fortune 500 companies.
Stackforce AI infers this person is a Customer Experience and Culture Consulting expert with a strong background in Hospitality.

Contact

Skills

Core Skills

Customer Experience StrategyCulture TransformationHospitality Expertise

Other Skills

Culture ConsultingTraining and CoachingTelevision HostingTeam BuildingFine DiningOperations ManagementHotelsTrainingProgram ManagementYield ManagementStrategic PlanningEvent ManagementEvent PlanningMarketing StrategyLeadership

About

Do you want to improve your customer service, retention, and performance? Send me a direct message and we can chat about what solution is right for you. I can help you with: - Culture Consulting - Leadership Workshops - Executive Retreats & Workshops - Orientation & Onboarding - And more! Contact me here on LinkedIn and say "Hey Shane, I'm interested!" Cheers! Shane Green Founder & President, SGEi A little about me... A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and work in multiple industries to transform your employees’ mindset, experience, and habits to improve customer experience, employee retention, and organizational performance. As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers. Shane Green has worked with brands like the NBA, Westfield, Foot Locker, NetJets Inc., MSC Cruises, W Hotels, Madison Square Gardens, Cisco Systems, and BMW to reprogram their employee mindset and skills to create loyal customers and raving fans. The team of culture hackers at Shane Green analyze a company’s internal cultural code, and then quietly reprogram it from within, elevating the employees’ mindset, experience, and skills. The outcome is improved organizational performance, profitability, and retention.

Experience

31 yrs 9 mos
Total Experience
5 yrs 9 mos
Average Tenure
23 yrs
Current Experience

Foley entertainment group

Chief Executive Officer

Jan 2025Oct 2025 · 9 mos · Las Vegas, Nevada, United States

Resort rescue, a travel channel program

Television Host

Apr 2014Jan 2016 · 1 yr 9 mos · USA

  • Shane Green is a Travel Channel host who utilizes more than 20 years of hospitality experience founded in opening, managing, and turning-around global hotels and resorts. He shares his expertise and insights with the owners of some of America’s most beloved and deserving small resorts from coast to coast in this program.
Television HostingHospitality Expertise

Hayman island - great barrier reef

General Manager

Jun 2010May 2012 · 1 yr 11 mos · Hayman Island

Cipriani

VP Operations

Oct 2005May 2010 · 4 yrs 7 mos · Global

Sgei

President & Founder

May 2003Present · 23 yrs · Las Vegas

  • We specialize in elevating your brand through our customer experience strategy, training and coaching, and culture transformation process. We are the experts in building a hospitality business and culture.
  • Learn more here - https://sgeinternational.com/
  • SGEi assists service-focused brands across multiple industries to exceed their customers' expectations by designing and delivering cultural and operational blueprints, mechanisms, and training. We are a global consulting company that is a catalyst, inspiration, and partner for brands whose goal is to deliver memorable and meaningful customer experiences.
Culture ConsultingCustomer Experience StrategyTraining and CoachingCulture Transformation

Starwood hotels & resorts worldwide, inc.

Consultant

Jan 2001Jan 2003 · 2 yrs · Global

The ritz carlton marina del rey

Manager

Feb 1993Nov 1999 · 6 yrs 9 mos · Marina Del Rey

Education

University of Canterbury

BCOM — Marketing

Jan 1989Jan 1992

Francis Douglas Memorial College

Jan 1984Jan 1988

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