Shane Green — Founder
Do you want to improve your customer service, retention, and performance? Send me a direct message and we can chat about what solution is right for you. I can help you with: - Culture Consulting - Leadership Workshops - Executive Retreats & Workshops - Orientation & Onboarding - And more! Contact me here on LinkedIn and say "Hey Shane, I'm interested!" Cheers! Shane Green Founder & President, SGEi A little about me... A world-renowned keynote speaker, author of Culture Hacker, and television personality, Shane Green is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and work in multiple industries to transform your employees’ mindset, experience, and habits to improve customer experience, employee retention, and organizational performance. As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers. Shane Green has worked with brands like the NBA, Westfield, Foot Locker, NetJets Inc., MSC Cruises, W Hotels, Madison Square Gardens, Cisco Systems, and BMW to reprogram their employee mindset and skills to create loyal customers and raving fans. The team of culture hackers at Shane Green analyze a company’s internal cultural code, and then quietly reprogram it from within, elevating the employees’ mindset, experience, and skills. The outcome is improved organizational performance, profitability, and retention.
Stackforce AI infers this person is a Customer Experience and Culture Consulting expert with a strong background in Hospitality.
Location: Las Vegas, Nevada, United States
Experience: 31 yrs 9 mos
Skills
- Customer Experience Strategy
- Culture Transformation
- Hospitality Expertise
Career Highlights
- World-renowned keynote speaker and author.
- Expert in customer experience and organizational culture.
- Consulted for global Fortune 500 companies.
Work Experience
Foley Entertainment Group
Chief Executive Officer (9 mos)
Resort Rescue, a Travel Channel Program
Television Host (1 yr 9 mos)
Hayman Island - Great Barrier Reef
General Manager (1 yr 11 mos)
Cipriani
VP Operations (4 yrs 7 mos)
SGEi
President & Founder (23 yrs)
Starwood Hotels & Resorts Worldwide, Inc.
Consultant (2 yrs)
The Ritz Carlton Marina Del Rey
Manager (6 yrs 9 mos)
Education
BCOM at University of Canterbury
at Francis Douglas Memorial College