Aug 2023 – Jan 2026 · 2 yrs 5 mos · Bengaluru, Karnataka, India

Mar 2022 – Aug 2023 · 1 yr 5 mos · India

• Global Marketing Data/Operations/Governance/Automation etc

Oct 2018 – Mar 2022 · 3 yrs 5 mos · India

• Develop and deliver marketing plan aligned with overall strategic organizational goals & objective in conjunction with Marketing team
• Maintain data hygiene for Lead, Contact & Campaign objects in Salesforce CRM
• Setup, track, and monitor campaign health across multiple channels
• Manage work streams for issue resolution and perform data enrichment activities for incomplete records
• De-duplication of Leads, Contacts & Campaigns in salesforce via automated and manual approach
• Support List Upload, List Pull, other in-house projects & processes
• Data entry, auditing, creating reports, checking data accuracy in Salesforce or equivalent system
• Data enrichment for Lead, Contact & Campaign from 3rd Party tools like ZoomInfo and DiscoverOrg via automated and manual approach.
• Automation of List Pull activities using Openprise.
• Dashboard & Reports creation in Salesforce
• Managing and providing support on Data Maintenance & List Pull related queries
• Updating and monitoring Translated names in Lead & Contact objects.
• Testing different List Upload scenarios as a part of MTLE transition projects.

Apr 2016 – Oct 2018 · 2 yrs 6 mos · India

• Reviewing and auditing expense reports in Oracle Cloud Environment.
• Approving of Travel advance Request.
• A part of Refund team worked with employees regarding the refund of unused travel advances claimed which was a prestigious projected taken care by expense team.
• As a part of recovery team where we have to follow up with employees regarding the outstanding travel advance amount.
• Taking care of Exit Clearance/ Off-boarding as a part of Expense Reporting and Travel advance Team.
• Attending Employees queries and resolving the issues related to policy noncompliance, technical, etc
• Participated in several compliance calls which have been set up for educating different LOB heads on policy and the process.
• I was a part of Cloud Testing Team at the time when Oracle is undergoing through its most critical transition to Cloud computing.
• Processing of Manual Claims which is critical for taking care of offline employee’s expenses.
• Reviewing and analyzing different expense related reports from Oracle Cloud.
• Ad-hoc Reports
• Expense Audit Report Expense Cycle Time Reports Credit Card Transaction Report Travel Advance Refund Report Monthly Payment Hold Reports Expense Report and Travel Advance Backlog Reports

Aug 2014 – Dec 2015 · 1 yr 4 mos · India

• Generating sales leads.
• Dealing retailers (Jobbers).
• Maintains relationships with clients by providing support, information, and guidance, researching, and recommending new opportunities, recommending profit and service improvements.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops.
• Demonstrate products and show consumers how to maximize their features.
• Process orders in person and over the phone.
• Check inventory to ensure product is in stock.