Pankaj kumar

Business Development Executive

Delhi, India4 yrs 10 mos experience

Key Highlights

Proven track record in driving revenue growth.
Expert in building long-term client relationships.
Strong analytical skills to anticipate market changes.

Stackforce AI infers this person is a Key Account Manager in the Food Delivery industry with a focus on client relationship management.

Contact

Skills

Core Skills

Key Account ManagementSales StrategyAccount Management

Other Skills

Key Account Acquisition & RetentionSalesBusiness GrowthTeam ManagementCommercial Account ManagementChannel SalesAdvertisingInvestigational New Drug Application (IND)Interpersonal SkillsBusiness InsightsSales ProcessesOnline MarketingCustomer ExperienceBusiness PlanningPerformance Reviews

About

I am a dedicated and results-driven Key Account Manager with a proven track record of cultivating strong client relationships and driving revenue growth. With [X] years of experience in managing key accounts across [industry/sector], I excel in understanding client needs and delivering tailored solutions that exceed expectations. What I Bring to the Table: Strategic Partnership Development: I specialize in forging long-term partnerships built on trust and mutual benefit. Revenue Growth: Through proactive account management and innovative strategies, I consistently achieve revenue targets and increase profitability. Client Advocacy: I am passionate about understanding client goals and challenges, and I leverage this insight to advocate for their needs within my organization. Cross-functional Collaboration: I thrive in collaborative environments, working closely with sales, marketing, and operations teams to ensure seamless execution and client satisfaction. Why Work With Me: I am committed to delivering exceptional results and providing unparalleled client service. My strong analytical skills, combined with a deep understanding of industry trends, allow me to anticipate market changes and capitalize on emerging opportunities. I am eager to leverage my expertise to drive growth and success for your organization. Let's connect to explore how I can contribute to your team's success!

Experience

4 yrs 10 mos

Total Experience

1 yr 7 mos

Average Tenure

1 yr 7 mos

Current Experience

Meesho

2 roles

Key Account Manager

Sep 2024 – Sep 2024 · 0 mo

fostering strong relationships with top restaurants
Analyze data and pinpoint growth opportunities
approaching to addressing restaurant concerns
Zomato as the preferred platform for restaurants expanding their online ordering presence
serving customers, delivery partners, restaurant partners, and our community

Key Account Manager

Dec 2023 – Sep 2024 · 9 mos

Analyses market trends, identifying opportunities for expanding product offerings within key
accounts.
Optimized processes related to order placement and fulfilment by streamlining workflows
between sales teams and other departments with in the organization.
Monitored competitor activity within the industry, adjusting strategies accordingly to maintain a
competitive edge in key accounts management.
Maintained a high level of industry knowledge by attending relevant conferences, seminars ,and
workshops, contributing to the development of innovative solutions for clients.

Zomato

Key Account Manager

Sep 2024 – Present · 1 yr 7 mos · Gurugram, Haryana, India · On-site

Building and maintaining relationships – Develop strong relationships with restaurant partners to ensure smooth collaboration and long-term association.
Business growth – Help restaurant partners grow their sales and visibility on the Zomato platform.
Performance analysis – Track and analyze partner performance using data and suggest strategies to improve orders and customer ratings.
Negotiation and revenue management – Negotiate commission rates, offers, and marketing plans to meet revenue targets.
Problem solving – Resolve operational or service issues faced by restaurant partners quickly and effectively.
Coordination with internal teams – Work closely with marketing, operations, and support teams to deliver the best results for partners.
Market research – Stay updated on local market trends, competitor activity, and customer preferences.
Reporting – Prepare regular reports on partner performance and growth metrics for management.

Key Account Acquisition & RetentionSalesKey Account ManagementSales Strategy

Indiamart intermesh limited

Key Account Manager

Jun 2021 – Dec 2023 · 2 yrs 6 mos · Noida, Uttar Pradesh, India · On-site

Work as Mentor for Executives and Senior Executives.
2. Responsible for Managing sellers' account.
3. Helping sellers' in Advertisement that targets higher visibility Product rankings, product views.
4. Resolving escalation raised by the sellers' through Social media, E-mail and toll free no.
5. Taking the regular follow-ups regarding feedback of services and buyer's they were getting from seller panel.
6. Maintain and expand the company's database of prospects for sales team.
7. Set up and deliver product/service demonstration for better understanding of the portal.

Business GrowthTeam ManagementAccount Management