Jaisimha Rao

Associate Consultant

Bengaluru, Karnataka, India15 yrs 7 mos experience

Highly Stable

Key Highlights

Proven expertise in Customer Success and Workforce Management.
Strong background in upSales and Customer Experience.
Extensive experience in CRM and Billing processes.

Stackforce AI infers this person is a Customer Success Analyst with a focus on CRM and operational efficiency.

Contact

Skills

Core Skills

Customer SuccessWorkforce ManagementCustomer Experience

Other Skills

upSalesCollectionCustomer Relationship Management (CRM)Billing ProcessCSATQuality AssurancePayment Card Industry Data Security Standard (PCI DSS)

Experience

15 yrs 7 mos

Total Experience

4 yrs 11 mos

Average Tenure

1 yr 3 mos

Current Experience

Walmart

Senior Analyst

Feb 2025 – Present · 1 yr 3 mos · Greater Bengaluru Area

upSalesCollectionWorkforce ManagementCustomer SuccessCustomer ExperienceCustomer Relationship Management (CRM)+4

Just energy

2 roles

Workforce Analyst

Mar 2020 – Jul 2025 · 5 yrs 4 mos · Bengaluru, Karnataka, India

Customer ExperienceupSales

Customer Success Operations

Mar 2020 – Oct 2024 · 4 yrs 7 mos · Bengaluru, Karnataka, India

Expertise in Billing, Up Sales, Customer Success, Collections And WFM

Customer ExperienceCustomer Success

Ocwen financial solutions, bangalore

Relationship Manager

Dec 2014 – Feb 2020 · 5 yrs 2 mos · Bengaluru, Karnataka, India

Customer Experience

First advantage

Client Services

Mar 2010 – Jun 2014 · 4 yrs 3 mos · Bengaluru, Karnataka, India

Customer Experience

Education

William Carey University, Shillong

Bachelor of Arts - BA

Delhi University

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