Delin Mary Xavier

Business Development Executive

Bengaluru, Karnataka, India8 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

5+ years in Retail and E-Commerce management.
Expertise in vendor management and compliance.
Strong background in HR operations and employee lifecycle.

Stackforce AI infers this person is a Retail and E-Commerce specialist with strong HR and compliance expertise.

Contact

Skills

Core Skills

Vendor ManagementE-commerceBusiness ReportingLegal ComplianceStakeholder ManagementHr OperationsOnboardingContinuous Process ImprovementSop

Other Skills

Pricing NegotiationsInstockE-Commerce ConsultingRetailStandard Operating Procedure (SOP)Business Process ImprovementProblem SolvingService Level ManagementProduct ComplianceEmployee RelationsTeam ManagementTeamworkTeam BuildingTeam MotivationCommunication

About

MBA graduate offering 5+ years of experience in Retail, E-Commerce, Audit & Compliance and HR ops. Currently handling a mid-senior role at Amazon managing Tier-1 vendor accounts for Amazon Europe owning key business metrices. Previously worked for Deloitte and Adecco in various capacities.

Experience

8 yrs 2 mos

Total Experience

2 yrs 8 mos

Average Tenure

5 yrs 10 mos

Current Experience

Amazon

4 roles

Senior Key Account Manager, EU Retail

Promoted

Apr 2025 – Present · 1 yr 1 mo · On-site

Key Account Manager, EU Retail

Oct 2022 – Mar 2025 · 2 yrs 5 mos · On-site

Responsible to manage 5 Tier-1 vendor accounts (19 child vendor accounts) for Amazon across EU (10 MPs) managing an overall portfolio of EUR 13.7 Mn. Currently owns 10 KPIs across In-stock,
Selection, Profitability, Deals, Opex & C-Sat interacting with both external and internal
stakeholders.

Pricing NegotiationsInstockE-Commerce ConsultingVendor ManagementRetailE-Commerce

Consultant- Amazon Vendor Services

Promoted

Aug 2021 – Oct 2022 · 1 yr 2 mos · On-site

Managed service delivery for retail business operations for Germany for 3 vendors (9 child vendor accounts). Was responsible for building solutions to medium to complex judgement tasks and business reporting owning 5 operations KPIs (SLA, Stakeholder Satisfaction, QA, TAT & Opex)

Standard Operating Procedure (SOP)Business Process ImprovementBusiness ReportingProblem SolvingE-Commerce ConsultingE-Commerce

Sr. Associate, Product Compliance

Jun 2020 – Aug 2021 · 1 yr 2 mos · On-site

Managed legal compliance of Toys products listed across Europe (excluding UK). Was responsible to ensure the compliance towards law of the land, help vendors to complete the legal documentation owning 3 KPIs towards productivity, quality and resolution TAT.

Stakeholder ManagementLegal ComplianceService Level ManagementProduct Compliance

The adecco group

Human Resources Executive

Apr 2019 – Jun 2020 · 1 yr 2 mos · India · On-site

Managed the E2E employee life cycle PAN India right from offer till employee exit. Owned 3 KPIs towards onboarding, legal compliance & pay-roll.

HR OperationsOnboardingEmployee Relations

Siemens technology india

Human Resources Intern

Mar 2018 – May 2018 · 2 mos · Bengaluru, Karnataka, India

Summer Internship Project:
Siemens Technology and Services Pvt. Ltd [8 weeks, 4th April 2018 to 23rd May 2018]
o Introduction of a Virtual Human Resource Assistant being exposed to various HR policies that the company had, and I got the
opportunity to feed the policies into the system.
o Conducted a qualitative research on the efficiency of Ask-HR team who manually does the job of the chat-bot.

Deloitte

Business Analyst

Jul 2015 – Sep 2016 · 1 yr 2 mos · Banglore

Conducted SOX process control audit involving audit, identification of control gaps, implement controls, documentation and communication for pharma clients for Invoice to pay.

Standard Operating Procedure (SOP)Continuous Process ImprovementSOP