Armaan Ullah khan

Operations Associate

Bhopal, Madhya Pradesh, India2 yrs 1 mo experience
Most Likely To Switch

Key Highlights

  • Proven track record in customer satisfaction.
  • Expertise in resolving complex seller issues.
  • Strong communication and problem-solving skills.
Stackforce AI infers this person is a Customer Support Specialist in E-Commerce with a focus on seller relations.

Contact

Skills

Core Skills

Escalation ResolutionEscalations ManagementCustomer SupportE-commerceCustomer Service

Other Skills

Corporate Social ResponsibilitySeller handlingProblem SolvingAnalytical SkillsMarket ResearchData InterpretationCustomer Service Representatives

About

Experienced Customer & Seller Support Executive with 2 year’s of hands on experience in delivering high quality service across voice, chat, and email channels. Skilled in handling end to end customer interactions, resolving complex issues, and maintaining a strong performance record aligned with process guidelines.In customer support, I’ve consistently ensured customer satisfaction through timely resolutions, dispute management, and regular feedback reporting to team leads for process improvement. In my seller support role, I’ve specialized in resolving seller account issues, maintaining account health, assisting with listing corrections, and ensuring content compliance.With a strong focus on communication, problem solving, and process adherence, I strive to create a seamless and efficient support experience. I’m now looking to grow within a dynamic organization where I can continue to add value through my service expertise and dedication to customer success.

Experience

2 yrs 1 mo
Total Experience
6 mos
Average Tenure
6 mos
Current Experience

Meesho

Escalation Specialist

Oct 2025Present · 6 mos · Bengaluru · Remote

  • Responsible for handling escalations.
Escalation ResolutionEscalations Management

Acuittytech

Seller support associate

Aug 2024May 2025 · 9 mos · Remote

  • Handled end-to-end seller support operations for Walmart, focusing on resolving seller concerns via email. Responsibilities included maintaining seller account health, managing and tracking disputes, ensuring timely follow-ups, and providing accurate resolution. Maintained detailed records of interactions to support seamless operations and improve seller experience.
Customer SupportE-Commerce

Tech mahindra

Customer Service Representative

Jan 2023Aug 2023 · 7 mos · Noida, Uttar Pradesh, India · Remote

  • Managed and resolved customer queries through live chat for Milkbasket’s online platform. Assisted users with order issues, subscriptions, payments, and service-related concerns while ensuring a smooth and satisfactory customer experience.
Customer SupportCorporate Social Responsibility

Tp

Customer Service Representative

Aug 2021Nov 2021 · 3 mos · Mohali district, India · Remote

  • Handled inbound customer service calls for Flipkart, assisting users with order-related queries, returns, refunds, and general support. Ensured prompt resolution of issues while maintaining a high level of customer satisfaction.
Customer SupportCustomer Service

Education

Saifia Arts College, Ahmedabad Palace, Bhopal

Bachelor of Business Administration - BBA — Marketing

Jul 2018Jun 2021

Bal bhawan school

Sr. Secondary

Apr 2015Jun 2018

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