Armaan Ullah khan — Operations Associate
Experienced Customer & Seller Support Executive with 2 year’s of hands on experience in delivering high quality service across voice, chat, and email channels. Skilled in handling end to end customer interactions, resolving complex issues, and maintaining a strong performance record aligned with process guidelines.In customer support, I’ve consistently ensured customer satisfaction through timely resolutions, dispute management, and regular feedback reporting to team leads for process improvement. In my seller support role, I’ve specialized in resolving seller account issues, maintaining account health, assisting with listing corrections, and ensuring content compliance.With a strong focus on communication, problem solving, and process adherence, I strive to create a seamless and efficient support experience. I’m now looking to grow within a dynamic organization where I can continue to add value through my service expertise and dedication to customer success.
Stackforce AI infers this person is a Customer Support Specialist in E-Commerce with a focus on seller relations.
Location: Bhopal, Madhya Pradesh, India
Experience: 2 yrs 1 mo
Skills
- Escalation Resolution
- Escalations Management
- Customer Support
- E-commerce
- Customer Service
Career Highlights
- Proven track record in customer satisfaction.
- Expertise in resolving complex seller issues.
- Strong communication and problem-solving skills.
Work Experience
Meesho
Escalation Specialist (6 mos)
AcuittyTech
Seller support associate (9 mos)
Tech Mahindra
Customer Service Representative (7 mos)
TP
Customer Service Representative (3 mos)
Education
Bachelor of Business Administration - BBA at Saifia Arts College, Ahmedabad Palace, Bhopal
Sr. Secondary at Bal bhawan school