Akanksha Singh

Associate Consultant

Gurugram, Haryana, India10 yrs 7 mos experience

Highly Stable

Key Highlights

Architected frameworks for India's digital economy.
Expert in quantifying ROI for SaaS and Cloud solutions.
Proven track record in driving multi-million dollar growth.

Stackforce AI infers this person is a SaaS and Fintech expert with a focus on solution architecture and customer success.

Contact

akanksha.singh.jalwal@gmail.com LinkedIn

Skills

Core Skills

Solution ArchitectureValue EngineeringCustomer Success Management

Other Skills

Consultative SellingStakeholder ManagementEvent-Driven ArchitectureTechnical StrategyCloud-Native SolutionsAccount PlanningValue based sellingStrategic ConsultingRenewals and Expansion strategyUpsell/Cross-sell IdentificationEnterprise Customer Lifecycle ManagementExecutive Business ReviewVoice of the CustomerClient OnboardingStart-up Consulting

About

I have helped architect the "digital nervous system" for India’s most critical enterprises. From National Stock Exchanges to Banking Giants and Hyper-growth Unicorns (Zomato, Zepto), I help organizations transition from legacy batch silos to a real-time, event-driven reality.I bridge the gap between complex engineering and board-level business value. As an Advisory Solutions Consultant, I partner with the architects of India’s digital economy. My expertise lies in Consultative and Value-Based Selling moving beyond features to deliver measurable economic impact. Whether it’s modernizing legacy silos for Majority banks or scaling real-time logistics for Zomato, I focus on transforming data infrastructure into a strategic revenue driver. The Edge: High-Stakes Advisory: Trusted advisor for the NSE, Income Tax Dept, and HSBC. Value Engineering: Expert at quantifying the ROI of SaaS and Cloud-native investments. Strategic Expansion: A decade of experience at Confluent and MongoDB turning technical friction into multi-million dollar growth opportunities.

Experience

10 yrs 7 mos

Total Experience

2 yrs 5 mos

Average Tenure

8 mos

Current Experience

Confluent

Advisory Solutions Consultant-APAC

Sep 2025 – Present · 8 mos · Gurugram, Haryana, India

Strategic Portfolio & Advisory:
Executive Architectural Governance: Serve as the Principal Strategic Advisor for a high-stakes portfolio of Global 2000 entities and National Infrastructure bodies, including the CSB Bank, Axis Bank, and the Bank of Baroda.
Mission-Critical Solutioning: Architected real-time event-streaming frameworks for market-leading platforms such as Physicswallah,Slice, Porter, and Hero MotoCorp, ensuring sub-millisecond data consistency for hyper-scale logistics and consumer operations.
BFSI Digital Transformation: Lead end-to-end technical strategy for banking and fintech giants (Canara HSBC, CSB Bank, Yubi), aligning Confluent’s cloud-native roadmap with stringent regulatory, security, and high-availability requirements.
Business Impact & Consulting-Led Growth:
Consultancy-Led Account Expansion: Orchestrate multi-million dollar expansion plays by identifying untapped high-value use cases (e.g., real-time fraud detection and instant settlement) within the Fintech and BFSI sectors.
Enterprise Value Realization: Bridge the gap between engineering excellence and C-suite objectives, translating complex Kafka/Flink technical debt reduction into tangible TCO savings and accelerated time-to-market.
Strategic Renewal Leadership: Secure long-term renewals for "too-big-to-fail" accounts by providing proactive architectural health checks and executive-level roadmapping sessions.

Solution ArchitectureValue EngineeringConsultative SellingStakeholder Management

Mongodb

2 roles

Enterprise Customer Success Manager

Promoted

May 2024 – Jul 2025 · 1 yr 2 mos · Gurugram, Haryana, India

Owned end-to-end customer success for a portfolio of enterprise clients, driving adoption and retention.
Engaged with C-suite executives at Fortune 500 and Global 2000 companies to align solutions with business objectives.
Increased renewal rates by 30% and upsell revenue by $500k through strategic account planning.
Championed customer advocacy, securing over 20 NWLs to enhance sales efforts.

Solution ArchitectureCustomer Success ManagementAccount Planning