Priya Jain

Project Manager

Gurugram, Haryana, India13 yrs 7 mos experience

Highly Stable

Key Highlights

PMP and CSOD certified with over 10 years of experience.
Successfully led multiple LMS implementations across diverse industries.
Achieved significant increases in training completion rates and cost reductions.

Stackforce AI infers this person is a Project Manager specializing in Learning & Development technology within the SaaS industry.

Contact

jhalakjain2013@gmail.com LinkedIn

Skills

Core Skills

Project ManagementStakeholder ManagementLearning & Development

Other Skills

Risk ManagementCommunicationStakeholder CommunicationQuality ControlComplex Project ManagementAgile MethodologiesStakeholder EngagementIssue IdentificationCustomer SatisfactionCSODSalesforceDegreedAdobe CaptivateArticulate 360Vyond

About

Dynamic, PMP-certified, and results-driven Project Manager with over 10+ years of extensive experience in Learning & Development (L&D) and Human Capital Management (HCM) technology. CSOD-certified professional with hands-on experience managing and executing multiple LMS implementations across diverse industries. Proven track record of successfully leading and delivering complex projects that enhance organizational learning, drive tangible business growth, and increase client/internal adoption—contributing directly to sales and revenue goals. Adept at leveraging cutting-edge technologies to design, implement, and manage innovative L&D programs and HCM solutions. Strong expertise in digital transformation, ensuring seamless integration of new technologies to optimize business processes. Skilled in project planning, risk management, and stakeholder communication. Committed to fostering a culture of learning and development to support business goals and employee growth

Experience

13 yrs 7 mos

Total Experience

3 yrs 3 mos

Average Tenure

4 mos

Current Experience

Uber

Project Manager

Jan 2026 – Present · 4 mos · Gurugram · Hybrid

Led end-to-end multi-product deployments at Uber, managing planning, execution, risks, dependencies, and cross-functional coordination across Product, Engineering, Ops, Legal, and regional teams to deliver initiatives on time and at scale. • Drove change management and business readiness by designing communication, training, and enablement strategies, ensuring smooth transitions and stakeholder alignment across global and regional operations. • Owned adoption strategy and outcomes, partnering with Product and Ops to drive sustained usage, optimize post-launch performance, and resolve adoption barriers through hypercare and continuous feedback loops. This helped drive adoption rates from 70% to 90% withing 2 months. • Defined and tracked success metrics and OKRs, building dashboards and conducting post-implementation reviews to measure impact, surface insights, and improve future rollout efficiency and effectiveness.

Project ManagementStakeholder ManagementRisk ManagementCommunication

Niit limited

Project Manager

Feb 2022 – Jan 2026 · 3 yrs 11 mos · Gurugram · Hybrid

Define project objectives, create detailed roadmaps and project
plans and establish timelines to align L&D initiatives with
organizational goals.
Assemble and lead cross-functional teams, streamline
communication, and resolve conflicts to ensure project success.
Implement agile methodologies to manage multiple sprints
across various projects, ensuring flexibility and adaptability in
project execution.
Engage with stakeholders to gather requirements, provide
updates, ensure alignment with business needs, identify
potential risks, develop mitigation strategies, and implement
contingency plans to minimize project disruptions.
Create comprehensive business proposals and Statements of
Work (SOW) to outline project scope, deliverables, timelines,
and costs.
Manage consultants' timekeeping and effort, ensuring accurate
tracking and reporting of work hours and project contributions.
Oversee client invoicing processes, ensuring timely and accurate
billing for services rendered.
Successfully Implemented Digital Learning Platform and
streamlined HCM process for 2 Global pharmacy leaders
This led to a 21% increase in training completion rates and a 16%
reduction in training costs through optimized resource allocation
and digital transformation.
Demonstrated expertise in multiple Learning Management
Systems (LMS), including Cornerstone On Demand (CSOD),
Moodle etc.

Quality ControlComplex Project ManagementAgile MethodologiesStakeholder EngagementProject ManagementLearning & Development

Weddingwire

Training And Quality Manager

Jul 2021 – Jan 2022 · 6 mos · Gurugram, Haryana, India

Issue IdentificationCustomer Satisfaction

Startek

2 roles

Assistant Manager

Mar 2015 – Jul 2021 · 6 yrs 4 mos · Gurgaon, Haryana, India

Collaborating effectively with diverse organizational leaders, gaining deep insights into their units and training needs.
Designing curricula post comprehensive needs assessments, aligning with stakeholders to define learning goals, target audiences, and desired results.
Assessing and communicating the impact and efficacy of training initiatives through diverse evaluation techniques such as quizzes, surveys, and assessments.
Conducting rigorous Training Needs Analyses and solution identification.
Crafting and delivering impactful leadership development programs using ID tools like Captivate, Articulate 360, and Vyond for interactive learning experiences.

Customer SatisfactionStakeholder Management