Sayak Pal

Operations Associate

West Bengal, India4 yrs 10 mos experience

Key Highlights

  • Expert in designing impactful training programs.
  • Proven track record in data-driven training improvements.
  • Skilled in stakeholder collaboration for training alignment.
Stackforce AI infers this person is a Learning & Development Specialist with a focus on training program design and performance enhancement.

Contact

Skills

Core Skills

Training Needs AnalysisLearning Management SystemsTraining ManagementDesign & Delivery

Other Skills

lmsOn the Job TrainingCross-functional Team LeadershipMicrosoft OfficeLogistics ManagementTime ManagementTraining Program DesignData AnalysisPerformance ImprovementLearning & DevelopmentSkill DevelopmentTraining DeliverySenior Stakeholder ManagementStakeholder ManagementAnalytical Skills

About

Strategic Learning & Development Specialist | Driving Organizational Excellence Through Training Innovation As a seasoned professional in Learning & Development, I bring a proven track record of designing and delivering impactful training programs that align with organizational goals. My expertise lies in leveraging advanced methodologies, Learning Management Systems (LMS), and data-driven insights to enhance skill development, optimize team performance, and improve operational efficiency. With experience as a State Trainer at Meesho and an L&D Trainer at Flipkart, I specialize in identifying training needs, implementing effective solutions, and collaborating with stakeholders to ensure seamless execution. My focus is on driving continuous improvement, standardizing processes, and empowering teams to achieve excellence. Core Competencies: Training Program Design & Delivery: Expertise in creating customized programs that enhance learning and retention. Learning Management Systems (LMS): Proficient in LMS administration for tracking and optimizing outcomes. Data-Driven Improvement: Skilled in analyzing training metrics to identify gaps and improve ROI. Stakeholder Collaboration: Adept at aligning training initiatives with business objectives through effective engagement. Process Development: Experienced in creating SOPs to ensure consistency and compliance. On-the-Job Training (OJT): Directed coaching sessions to address skill gaps and enhance performance. Professional Achievements: Designed interactive simulation modules to boost learner engagement and retention. Implemented hands-on training programs (e.g., Gurukul Setup) to improve critical thinking and practical application. Reduced operational errors by over 90% through targeted training interventions (e.g., Project Red Card). Achieved 98% inventory accuracy through zero-bin audits, driving cost savings (Finding Zero). Certifications & Tools: Power BI | Advanced Excel Data Analysis | ChatGPT & AI Tools | Diploma in Office Automation and Publishing Skilled in Google Sheets, PowerPoint, Data Studio, and Canva for creating dynamic reports and content. Vision: To create impactful learning solutions that empower individuals, strengthen organizational capabilities, and drive sustainable growth in today’s fast-paced business landscape.

Experience

4 yrs 10 mos
Total Experience
1 yr 11 mos
Average Tenure
11 mos
Current Experience

Vivo

Zonal Training Manager

Jun 2025Present · 11 mos · West Bengal, India

Meesho

State Training Head

Jun 2024Jun 2025 · 1 yr · On-site

  • 🌟 Driving Talent Development | Enhancing Workforce Performance | Aligning Training with Strategic Goals
  • As a Learning & Development professional, I design, deliver, and manage training programs that boost employee engagement, improve skill retention, and drive organizational success.
  • 🔍 Training Needs Analysis & Skill Gap Identification
  • Skilled in conducting Training Needs Analysis (TNA) and implementing interventions to address skill gaps and align training with business objectives.
  • 📋 SOP Development & Process Standardization
  • Experienced in creating and optimizing Standard Operating Procedures (SOPs) to ensure compliance, consistency, and operational efficiency across training and workflows.
  • 📆 Training Calendar Creation, Planning & Execution
  • Proficient in designing and managing training calendars that align with organizational goals, streamline scheduling, and maximize resource utilization.
  • 💻 Learning Management Systems (LMS) Administration
  • Expert in utilizing LMS platforms to track training metrics, generate reports, and manage onboarding for large-scale employee bases, ensuring seamless access to resources.
  • 🗣️ Training Facilitation & Delivery
  • Deliver engaging, high-impact training sessions across various levels, focusing on practical application and performance improvement.
  • 📊 Data-Driven Performance Monitoring
  • Analyze metrics, feedback, and ROI to identify areas for improvement and implement enhancements that optimize training outcomes.
  • 🤝 Stakeholder Collaboration & Engagement
  • Collaborate with cross-functional teams, senior leadership, and HR to align training with business strategies and foster a culture of continuous learning.
lmsOn the Job TrainingTraining Needs AnalysisLearning Management Systems

Flipkart

2 roles

Learning And Development Specialist

Promoted

Dec 2022Jun 2024 · 1 yr 6 mos · On-site

  • 🌟 Training Management: Successfully oversaw both onsite and virtual training programs, meticulously creating detailed calendars for scheduling and resource allocation to ensure seamless execution.
  • 📚 Design & Delivery: Collaborated with Subject Matter Experts (SMEs) to design engaging training modules that align with business objectives, fostering a culture of continuous learning.
  • 📈 Evaluation: Monitored program effectiveness through comprehensive evaluations, implementing data-driven improvements to optimize training outcomes and drive organizational success.
Cross-functional Team LeadershipMicrosoft OfficeTraining ManagementDesign & Delivery

Operations Associate

Jul 2021Dec 2022 · 1 yr 5 mos · On-site

Logistics ManagementTime Management

Education

University of Kalyani

Bachelor of Arts - BA — Education

Aug 2018Aug 2021

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