AKHILESH KUMAR SINGH

Operations Associate

Tauru, Haryana, India7 yrs 6 mos experience

Key Highlights

  • 8.5+ years in logistics operations management.
  • Expert in line haul and last-mile logistics.
  • Proven track record in process optimization and KPI management.
Stackforce AI infers this person is a logistics and supply chain operations expert with extensive experience in high-volume environments.

Contact

Skills

Core Skills

Logistics ManagementInbound & Outbound OperationsLast-mile LogisticsFleet Management

Other Skills

Inventory ManagementPTLLast MileFull Truckload (FTL)Operations ManagementAdministrative OrganizationVendor Managed Inventoryinbound operationOutbound OperationFleet PlanningLeadershipPeople ManagementWarehouse OperationsSupply Chain ManagementSupply Chain Optimization

About

🔹 Operations Manager | Logistics & Supply Chain | Line Haul | FTL | PTL | Last-Mile Operations Operations and supply chain professional with 8.5+ years of experience managing high-volume logistics operations across first-mile, middle-mile, and last-mile networks. Strong expertise in hub operations, line haul execution, inbound–outbound control, automation-driven sorting, SLA adherence, and people management within fast-paced, compliance-focused environments. Currently working as Operations Manager at Delhivery, responsible for execution and control of line haul operations, including vehicle unloading, shipment sorting, and flow management through sorters, TBCs, profilers, and conveyor systems. Ensure accurate weight and dimension verification, monitor operational exceptions, support audit compliance, and drive throughput efficiency and SLA performance at the hub level. Previously held leadership roles at Safexpress, Euler Motors, and Rivigo, managing regional PTL/FTL operations, inbound and outbound inventory, last-mile delivery execution, digital POD workflows, safety governance, and team performance. Known for stabilizing operations, reducing losses, and improving productivity through KPI monitoring, process standardization, and disciplined execution. Recognized for strong ownership, structured problem-solving, and the ability to lead large on-ground teams in high-pressure operational environments. 📌 Core Competencies ✅ Line Haul, FTL, PTL & Last-Mile Operations ✅ Route Planning, Capacity Planning & SLA Management ✅ Inbound & Outbound Operations (5,000+ MT/day handling) ✅ Sorter, Profiler & Conveyor-Based Operations ✅ Fleet, Vendor & Driver Management ✅ Inventory Control, Cycle Counts & Shrinkage Prevention ✅ Freight Collection (Digital, Cash & Cheque Handling) ✅ ERP / TMS / POD Digitization & Documentation Flow ✅ Operational Audits, Risk Control & Compliance ✅ KPI Tracking, Process Optimization & Cost Control ✅ Accident Management & Insurance Claim Coordination ✅ Team Leadership, Recruitment, Training & Performance Management 🎯 Career Focus To grow into senior operations leadership roles within organizations running large-scale, technology-enabled logistics and supply chain networks, where operational discipline, standardized processes, data-backed performance management, and customer service excellence are critical to success.

Experience

7 yrs 6 mos
Total Experience
1 yr 9 mos
Average Tenure
3 mos
Current Experience

Blinkit

Cluster Manager

Jan 2026 – Present · 3 mos

Delhivery

Manager

Aug 2024 – Jan 2026 · 1 yr 5 mos · Gurugram, Haryana, India · On-site

  • Managing Line Haul operations across road transportation modes.
  • Overseeing vehicle unloading and shipment sorting through Sorters, TBCs, Profilers, and conveyors.
  • Ensuring automated weight and dimension checks through Profilers & Sorters.
  • Driving throughput efficiency and process automation to reduce handling delays.
  • Coordinating with forecasting teams for resource allocation and dispatch alignment.
  • Ensuring SLA adherence, exception management, and held-back shipment resolution.
  • Auditing operational processes and ensuring SOP compliance.
  • Performing daily KPI analysis to identify performance gaps and improve scheduling accuracy.
Logistics ManagementInventory Management

Safexpress private limited

Operations Head

Dec 2022 – Jul 2024 · 1 yr 7 mos · Pune District, Maharashtra, India · On-site

  • Headed a team of 24 Team Leaders, Executives, Supervisor and ops assistants managing end-to-end inbound and outbound operations across Pune.
  • Oversaw inventory movement of 20,000 MT, ensuring on-time transit and minimal operational delays.
  • Responsible for freight collection through digital payments, cheque handling, and cash flow management.
  • Performed KPI-based operational analysis to identify gaps and implement cost-effective process improvements.
  • Conducted regular performance reviews to enhance team productivity and elevate service quality across all touchpoints.
PTLLast MileInbound & Outbound Operations

Euler motors

Hub Manager

Aug 2021 – Dec 2022 · 1 yr 4 mos · Delhi, India · On-site

  • Managed last-mile logistics for major clients like BigBasket and Flipkart.
  • Improved delivery operations to increase productivity, reduce cost, and enhance SLA compliance.
  • Ensured on-time dispatch and vehicle tracking through coordination with operations and technology teams.
  • Led cash closure management and pilferage control across multiple micro-hubs.
  • Drove resource expansion by identifying client demands and scaling vehicle availability accordingly.
PTLLast MileLast-Mile Logistics

Rivigo

Pitstop Manager

Jun 2018 – May 2021 · 2 yrs 11 mos · Indore, Madhya Pradesh, India

  • Managed a team of 7 executives & 200 drivers to ensure fleet readiness and efficient FTL scheduling.
  • Implemented data-driven improvements in resource utilization, trip planning, and digital reporting.
  • Pioneered the digitization of PODs, trip payouts, EWB, LR, and ERP ticketing systems.
  • Collaborated on accident investigation & claims, trained drivers on safety protocols like over-speeding & harsh braking.
  • Initiated cashless trip expenses, improved pilot training, and resolved operational issues via escalation matrices.
Full Truckload (FTL)Fleet Management

Education

Dr. A.P.J. Abdul Kalam Technical University

Bachelor of Technology — Mechanical Engineering

Jan 2013 – Jan 2017

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