Sep 2020 – Present · 5 yrs 7 mos

• Leading the Payments team, which encompasses the Product, Partnerships, Fraud and Risk, and Operations functions.
• Defining the strategic vision and executing best-in-class commerce experiences and payments infrastructure for our 300+ million members.
• Guided Netflix through its global launch, supporting new commerce flows and partnerships to drive the business at its growth stages in APAC, EMEA, and LATAM, while optimizing performance and building for revenue diversification in more mature markets.

Oct 2018 – Sep 2020 · 1 yr 11 mos

• Responsible for creating new acquisition channels through partner bundles and integrations, as well as optimizing organic sign up channels, across EMEA and APAC. This comprised of two teams - Partner Engagement and Payments - which were responsible for delivery of bundles, core payment and partner payment integrations, partner marketing and promotions with MVPD and Mobile Operators.
• Drive subscriber acquisition and revenue through deployments of integration with operators and payment platforms, and A/B testing of growth product solutions
• Lead engineering, design, legal, and business development teams in taking the idea from inception to launch, scaling payment platform and TV- mobile-operator partner programs.

Dec 2015 – Sep 2018 · 2 yrs 9 mos

• Built and executed our product and partnership strategies for Netflix's entry and expansion across the EMEA region
• Led the cross-functional team of product managers, engineers, data analysts and scientists, designers, legal (and more) to define end execute the commerce roadmap, supporting A/B testing, go-to-market strategy, partner enablement, and operational excellence
• Responsible for building the team from scratch

Oct 2012 – Nov 2015 · 3 yrs 1 mo

• Defined and executed PayPal's geographic expansion strategy for new payment methods and payment experiences (multi-billion euro payment volume) in Europe
• Built customer journeys and user experiences across the end-to-end commerce flow, optimising for acquisition, conversion, and cost
• Managed strategic external partnerships from RFP to integration for payment, risk, and account identity solutions
• Managed large-scale, international cross-functional product and engineering teams in driving execution of projects (product, UX, engineering, QA)

Mar 2011 – Oct 2012 · 1 yr 7 mos

• Creating value for PayPal customers through understanding customer and business needs, designing and developing comprehensive product solutions while maintaining commercial relevance. Building end-to-end scalable products across consumer domains, including risk models for payment method offering, identification and authentication, account management and password recovery, and resolution center including buyer and seller protection flows.

Oct 2007 – Feb 2011 · 3 yrs 4 mos

Jan 2005 – Jan 2007 · 2 yrs · New York, NY

• Secondment to the European Central Bank where I built models to score operational and financial risk for emerging market financial institutions. Recipient of scholarship from the Robert Bosch Endowment to write a thesis on my findings.

Jun 2003 – Sep 2005 · 2 yrs 3 mos · New York, NY

• Bank Examination in the areas of Liquidity Risk, Counterparty Credit Risk, Stress Testing, Derivatives, and Structured Finance.

Jan 2000 – Jan 2001 · 1 yr · San Francisco Bay Area

• Analyzed problems, developed insights, identified and implemented solutions to deliver results.
• Developed expertise in corporate strategy, commerce and growth strategy, business development, and supply chain optimization.

Jan 2000 – Jan 2000 · 0 mo · San Francisco Bay Area