Gaurav Sharma

Operations Associate

New Delhi, Delhi, India3 yrs 7 mos experience

Key Highlights

  • Proven expertise in customer support and advocacy.
  • Strong time management and onboarding skills.
  • Effective in cross-team collaboration and conflict resolution.
Stackforce AI infers this person is a Customer Operations Specialist with a focus on support and advocacy.

Contact

LinkedIn

Skills

Core Skills

Customer SupportCustomer Advocacy

Other Skills

Time ManagementOnboarding & TrainingCustomer feedback analysisCross-team CollaborationCustomer retention strategiesConflict ResolutionAdaptablity

Experience

3 yrs 7 mos
Total Experience
2 yrs 10 mos
Average Tenure
9 mos
Current Experience

Eternal

Associate

Aug 2025 – Present · 9 mos · Gurugram, Haryana, India · On-site

Meta

Senior Operations Representative

Jan 2020 – Nov 2022 · 2 yrs 10 mos

Customer SupportCustomer Advocacy

Education

Swami Vivekananda Subharti University, Meerut

Bachelor of Commerce - BCom

Apr 2016 – Mar 2019

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