Nishtha Agarwal

Customer Success Manager

Gurugram, Haryana, India5 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in managing customer experience strategies.
  • Strong background in customer service and marketing.
  • Proficient in various Microsoft Office tools.
Stackforce AI infers this person is a Customer Experience Manager with expertise in E-Commerce and Customer Service.

Contact

LinkedIn

Skills

Core Skills

Customer Experience ManagementCustomer Service Management

Other Skills

Customer MarketingE-CommerceCustomer Interaction ManagementCustomer ServiceProblem SolvingLeadershipEnglishCommunicationMicrosoft PowerPointMicrosoft ExcelMicrosoft OutlookMicrosoft WordGoogle SheetsSurveyMonkey

Experience

5 yrs 10 mos
Total Experience
1 yr 2 mos
Average Tenure
3 yrs 6 mos
Current Experience

Truefan

Customer Experience Manager

Nov 2022 – Present · 3 yrs 6 mos · Gurugram, Haryana, India · On-site

Customer MarketingCustomer Service ManagementE-CommerceCustomer Interaction ManagementCustomer Experience Management

Coho.in

Community Manager

May 2022 – Oct 2022 · 5 mos · Gurugram, Haryana, India

House of beauty

Customer Service Specialist

Jan 2022 – May 2022 · 4 mos · Gurugram, Haryana, India

Blinkit

Customer Executive

Oct 2020 – Jan 2022 · 1 yr 3 mos · Gurugram, Haryana, India

Tirun travel marketing

Cruise Counsellor

Jan 2020 – May 2020 · 4 mos · New Delhi, Delhi

Cox and kings india

Intern

May 2019 – Jul 2019 · 2 mos · Gurgaon, Haryana

  • Worked in Outbound Tourism (MICE Department)

Education

Indian Institute Of Tourism And Travel Management

Master's degree — Tourism and Travel

Jan 2018 – Jan 2020

SHRI RAMSWAROOP MEMORIAL UNIVERSITY

BCOM HONOURS

Jan 2015 – Jan 2018

Regency Public School - India

11th to 12th

Jan 2013 – Jan 2015

Hopetown Girls School

6th to 10th Class

Jan 2007 – Jan 2012

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