Akshara Proddatoori

Operations Associate

Hyderabad, Telangana, India13 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led large scale user programs at Meta.
  • Developed prioritization frameworks at PayPal.
  • Expert in operational excellence and analytics.
Stackforce AI infers this person is a SaaS Operations and Project Management expert with a strong background in analytics.

Contact

LinkedIn

Skills

Core Skills

Project ManagementOperations ManagementAnalyticsBusiness Analytics

Other Skills

TechnologyOperationsProduct supportAutomation systemsOperational metricsPrioritization FrameworkCost vs ROI analysesAgile methodologiesRoadmap PlanningTransformation effortsC++CShell ScriptingProgrammingMatlab

Experience

13 yrs 8 mos
Total Experience
4 yrs 6 mos
Average Tenure
6 yrs 7 mos
Current Experience

Zenoti

Lead - Service Operations

Oct 2019 – Present · 6 yrs 7 mos

Meta

Project Manager, Trust and Safety

Jul 2017 – Oct 2019 · 2 yrs 3 mos · Hyderabad Area, India

  • Running large scale user facing programs to help build and preserve trust in Facebook’s products by leveraging Technology, Operations and Product support while sustaining growth.
  • POC for Engineering to decrease review cost by enhancing automation systems like Cluster concepts and Image/Video banks
  • Own the maintenance and operations of the Community Standard Enforcement Report metrics published in Facebook Transparency report for a T&S team
  • Successfully enabled the launch of multiple technology driven solutions across platforms to reduce sexual content followed by False Positive optimization for elevated user experience
  • Owned the operational metrics (SLA, Quality, Accuracy) for a T&S team by leveraging a team of ~1000 people globally
TechnologyOperationsProduct supportAutomation systemsOperational metricsProject Management+1

Paypal

Business Analyst

Jun 2012 – Apr 2017 · 4 yrs 10 mos · San Jose, California

  • Helped develop & deploy a Company level Prioritization Framework, with detailed Cost vs ROI analyses to define Product development priorities for PayPal
  • As an Engagement Lead, supported Roadmap Planning & Transformation efforts for both the India Dev centers and Credit, Risk Business units
  • Infused agile synergies into BUs by analyzing co-location possibilities of the product teams with their stakeholder teams – to achieve better calibrated product delivery
Prioritization FrameworkCost vs ROI analysesAgile methodologiesRoadmap PlanningTransformation effortsBusiness Analytics+1

Education

Indian Institute of Technology, Hyderabad

Bachelor of Technology (B.Tech.)

Jan 2008 – Jan 2012

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