Ajay Kumar

Operations Associate

Dubai, United Arab Emirates4 yrs 11 mos experience
Highly Stable

Key Highlights

  • Results-driven with 4.5 years in restaurant management.
  • Expert in building strong customer relationships.
  • Proficient in cross-functional collaboration for growth.
Stackforce AI infers this person is a Hospitality Management expert with strong customer service and operational skills.

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Skills

Core Skills

Food And Beverage ServiceBusiness OperationsCustomer ServiceStore ManagementTraining

Other Skills

Food and Beverage OperationsAccount ManagementCustomer SupportCustomer ExperienceMulti-Store OperationsProblem SolvingOffice AdministrationHospitality ManagementHotel ManagementDepartment SupervisionAdministrative ManagementAdvertisingEtiquetteComputer LiteracyReceptionist Duties

About

Experienced Restaurant Supervisor | Account Manager | Customer Service Expert | Food & Beverage & Business Operation Results-driven Restaurant Supervisor & Account Manager with 4.5 years of experience managing daily operations, leading teams, and delivering exceptional customer experiences. Able to manage portfolios of restaurant partners, ensuring strong relationships and satisfaction. Drive partners' performance through business reviews, data insights, and strategic recommendations. Able to collaborate and work cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives. - Business Operations - Account Management - Customer Service - Food & Beverage Service - Inventory Management - Time Management - Leadership - Staff Training & Development

Experience

4 yrs 11 mos
Total Experience
1 yr 10 mos
Average Tenure
1 yr 3 mos
Current Experience

Eshaal darbar restaurant l.l.c

Restaurant Supervisor

Feb 2025Present · 1 yr 3 mos · United Arab Emirates · On-site

  • Managed daily operations, inventory, and cash handling.Maintained high food quality and safety standards.
Food and Beverage OperationsAccount ManagementFood and Beverage ServiceBusiness Operations

Chatkara restaurant l.l.c

2 roles

Restaurant Supervisor

Promoted

Apr 2023Feb 2025 · 1 yr 10 mos

Food and Beverage OperationsCustomer SupportFood and Beverage ServiceCustomer Service

Customer Service Representative

Oct 2021Mar 2023 · 1 yr 5 mos

Customer ExperienceCustomer Service

Grand hyatt goa

Industrial Trainee

Jun 2019Nov 2019 · 5 mos · Goa, India

TrainingProblem Solving

Anand store

Store Supervisor

Jun 2016Apr 2021 · 4 yrs 10 mos · Ludhiana, Punjab, India

Store ManagementMulti-Store Operations

Education

PCTE Group of Institutes, Ludhiana

Hotel management and catering Technology

Jul 2017May 2021

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