Sarita Lulla

Customer Success Manager

Bengaluru, Karnataka, India9 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 6 years of experience in Customer Success.
  • Proven track record in improving customer satisfaction.
  • Strong leadership and management capabilities.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry.

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Skills

Core Skills

Customer SuccessManagementCustomer Service

Other Skills

LeadershipResearchPublic SpeakingTeamworkBusiness DevelopmentMicrosoft ExcelSocial MediaMicrosoft OfficePowerPointStrategic PlanningTeam ManagementMicrosoft WordDigital MarketingMarketing

About

Experienced Customer Success advisor with 6+ years of experience. Excellent reputation for resolving problems and improving customer satisfaction.

Experience

9 yrs 2 mos
Total Experience
2 yrs 3 mos
Average Tenure
4 yrs 5 mos
Current Experience

Truecaller

Customer Success Manager

Dec 2021Present · 4 yrs 5 mos · Bengaluru, Karnataka, India

Customer SuccessManagement

Goodera

Customer Success Specialist

Oct 2018Oct 2021 · 3 yrs · Bengaluru Area, India

Customer SuccessCustomer Service

Outsmart services pvt ltd

Market Development Associate

Apr 2017Oct 2017 · 6 mos · Bengaluru Area, India

Amazon

Associate

Aug 2015Nov 2016 · 1 yr 3 mos · Bangalore

Education

Presidency University Bangalore

Master of Business Administration - MBA — Marketing

Jun 2013Jun 2015

Mount Carmel College, Palace Rd, Bengaluru

Bachelor of Arts (B.A.) — Journalism and Travel and Tourism Management

Jan 2010Jan 2013

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